Previous CPD programme
Filter By

Covid-19 and its effect on the marine & energy insurance market
In this IIL marine & energy webinar Matthew Wilmshurst and Alex Kemp talked about the impact of COVID-19 on the marine & energy insurance market.
View event details
Test reports
In this IIL marine & energy webinar Matthew Wilmshurst and Alex Kemp talked about the impact of COVID-19 on the marine & energy insurance market.
View event details
What to say and how to say it: communicating with customers in difficult & uncertain times
In this interactive webinar, Jeff Heasman provided a strategy on how to communicate with customers in the current climate in a way that will reduce anxiety, provide clarity and keep the customer onboard.
View event details
Resilience and looking after yourself in challenging times
In this webinar, Susan Heaton-Wright discussed ways to improve our resilience and look after our physical wellbeing generally and in the unique situation of the Covid-19 lockdown in particular.
View event details
Does my BI policy cover COVID-19? (repeat session)
Repeat session due to high demand!
View event details
Does my BI policy cover COVID-19?
In this webinar Alan Chandler ACII, one of the most popular insurance speakers in the UK, provided a simple to understand presentation on what so many policyholders are asking right now; does my BI policy cover COVID-19?
View event details
Food manufacturing: managing factory fire risks
THIS EVENT HAS NOW BEEN CANCELLED
View event details
Everything is possible: How the way of the Black Belt helps you and your business succeed
THIS EVENT HAS NOW BEEN POSTPONED
View event details

Tobacco: No Ifs, No Butts - the importance of ESG in client portfolios
THIS EVENT HAS BEEN POSTPONED
View event details



Stress, bullying and harassment: all in a day’s work
THIS EVENT HAS NOW BEEN POSTPONED
View event details



Visit to McLarens Aviation at London Heathrow
This CPD visit to McLarens Aviation offices at London Heathrow Airport offered a behind the scenes look at how a leading aviation loss adjuster operates. With a backdrop of one of the world's business international airports, the visit also incorporated a briefing on Heathrow airport and the insurance aspects of airport operations.
View event details
Recent trends in ransomware attacks
In this IIL cyber, technology and innovation lecture Sharif Gardner discussed the evolution of cyber criminality and the rampant rise in ransomware incidents reshaping the corporate risk landscape.
View event detailsThe Insurance Institute of London and those individuals who give lectures and/or produce papers under its auspices are mindful of the need for such material to be as complete and accurate as the occasion requires and permits. However, such material is not represented to be a full and authoritative statement of the law or practice relating to any of the issues covered and no liability for any error or omission or for any opinion expressed will be accepted by the speaker or writer, his or her employer or the Institute.