Forthcoming CPD programme

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Navigating ECCTA: What insurers need to know

  • Thu 09 Oct 1:00 pm – 2:00 pm
  • Casualty
  • Online event
    • Phillippa Ellis, Capital Law
    • Robert Amaee, Capital Law
    • Anna McIntyre, Capital Law
    • Paul Chadwick, Capital Law

In this IIL casualty webinar, Phillippa Ellis, Robert Amaee, Anna McIntyre and Paul Chadwick talk through the latest changes for businesses, from ECCTA - the Economic Crime and Corporate Transparency Act 2023 - and the related risks insurers should be aware of.

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YMC webinar: Reinsurance Unwrapped - Demystifying the basics

  • Fri 10 Oct 1:00 pm – 2:00 pm
  • YMC event
  • Online event
    • Ben Rose ACII, Supercede

What is reinsurance? Why does it exist? Who uses it, and how? What are the different types, and when should they be used? Join us for a special session that unpacks these questions and more, shining a light on arguably the most exciting part of the insurance industry.

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Customer behavioural biases: Understanding the essentials

  • Wed 15 Oct 1:00 pm – 2:00 pm
  • Professional Speaker Programme
  • Online event
    • Jeff Heasman MABP, LL.B (Hons), LL.M, Insurance Upskill

In this IIL webinar, Jeff Heasman will introduce you to the most common, though often difficult to spot, behavioural biases that can be encountered throughout the customer journey from product design to claims settlement, as well as tips on how to handle them to avoid customer harm.

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Joint Learning and Development (CPD) Conference

  • Thu 16 Oct 8:45 am – 4:00 pm
  • Lingfield Park Resort

There is still time to reserve your place at our next annual Joint Learning and Development (CPD) Conference which will be taking place at Lingfield Park Resort. This conference, hosted jointly by the Insurance Institute of Sussex, North Downs Insurance Institute and the Insurance Institute of Guildford, will deliver 5 hours of quality CPD that will be of interest to all general insurance professionals. During the day, we have planned a range of topical subjects which will include: * contract works insurance * fraudulent claim trends over fire, theft, liability and motor * lithium-ion batteries * plant pathology investigations in the insurance industry * underinsurance including rebuilding costs and the complications of listed buildings

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Visit to Lloyd's (October 2025)

  • Thu 16 Oct 12:00 pm – 1:00 pm
  • CPD visit
  • Lloyd's

A one-hour visit to the internationally renowned Lloyd's building to provide an introduction to Lloyd's and how the Lloyd's market works.

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CPD visit to Barts North Wing - St Bartholomew’s Hospital

  • Tue 21 Oct 3:00 pm – 5:00 pm
  • CPD visit
  • St Bartholomew's Hospital

In this IIL educational CPD visit, members will learn about the newly restored North Wing at St Bartholomew’s Hospital, the oldest working hospital in the country, founded in 1123. This tour will be led by the Barts Heritage CEO, Will Palin, who will talk about the importance of this building and the challenges insurers faced with its restoration.

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Nature and sustainability: Innovation in the London Market - a case study on carbon

  • Wed 22 Oct 1:00 pm – 1:45 pm
  • Nature & Sustainability
  • Online event
    • Eilis O’Keefe, Kita
    • Melanie Martin, Kita

In this IIL nature and sustainability webinar, Eilis O’Keefe and Melanie Martin showcase how innovation in the London Market can lead to new insurance products to tackle the ever-evolving risk landscape in a world struggling to grapple with losses from climate change. The speakers discuss the mechanics of this new market and how product innovation comes about in the London Market ecosphere.

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Latest developments in flight crew training

  • Tue 28 Oct 1:00 pm – 2:00 pm
  • Aviation & Space
  • Online event
    • Carey Edwards, LMQ Ltd

In this IIL aviation webinar, Carey Edwards gives an overview of the critical importance of introducing CBTA or EBT (competency-based training and assessment/ evidence-based training) correctly in an aviation operation. In this session, attendees can learn why these programmes were developed, what they are and the benefits of implementing them successfully, so that airlines and other operators can see a step change in flight safety.

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Airport security screening: discrimination, sexual assault and rising claims

  • Thu 30 Oct 12:00 pm – 3:00 pm
  • Aviation & Space
  • Miller Insurance Services LLP
    • Jennifer Chan, Horwich Farrelly

In this IIL aviation presentation, hosted by Miller, Insurance, Jennifer Chan discusses the recent rise in discrimination and assault claims faced by airports in the UK, using real life cases as examples. Her presentation explores the difficulties faced by airports and insurers when defending such claims as well as potential competing employment law complications which could arise.

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Managing consumer vulnerability to meet regulations

  • Tue 04 Nov 4:30 pm – 5:30 pm
  • Financial Planning
  • Online event
    • Andrew Gething, MorganAsh

In this IIL financial planning webinar in association with the European Financial Planning Association, Andrew Gething explores how financial institutions can better manage consumer vulnerability, not only to meet regulatory expectations, but to deliver meaningful, empathetic service.

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New aircraft engine technology

  • Thu 13 Nov 12:00 pm – 1:00 pm
  • Aviation & Space
  • Online event
    • Tan Soon Keat, McLarens Aviation

In this IIL aviation webinar, Tan Soon Keat provides an update on the new technologies that are now used in current generation commercial aircraft engines, as well as the benefits and challenges facing the aviation industry.

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Five first meeting mistakes and how to avoid them

  • Tue 18 Nov 1:00 pm – 2:00 pm
  • Financial Planning
  • Online event
    • Melissa Kidd, Motem Ltd

In this IIL financial planning webinar, Melissa Kidd shares some insight and top tips to improve your first meeting conversions.

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Addressing stress and burnout in the hybrid working environment

  • Tue 25 Nov 12:00 pm – 1:15 pm
  • Professional Speaker Programme
  • Online event
    • Nick Thomas, Nick Thomas & Associates

In this IIL webinar, Nick Thomas provides awareness of the true nature of stress, the stress-related challenges to modern hybrid work, and some tools and skills to overcome them and build energy, health and performance.

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The Insurance Institute of London and those individuals who give lectures and/or produce papers under its auspices are mindful of the need for such material to be as complete and accurate as the occasion requires and permits. However, such material is not represented to be a full and authoritative statement of the law or practice relating to any of the issues covered and no liability for any error or omission or for any opinion expressed will be accepted by the speaker or writer, his or her employer or the Institute.