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Managing consumer vulnerability to meet regulations

  • Tue 04 Nov 4:30 pm – 5:30 pm
  • Financial Planning
  • Online event
    • Andrew Gething, MorganAsh

In this IIL financial planning webinar in association with the European Financial Planning Association, Andrew Gething explores how financial institutions can better manage consumer vulnerability, not only to meet regulatory expectations, but to deliver meaningful, empathetic service.

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Start-up reinsurers: From little acorns mighty oaks grow

  • Tue 04 Nov 1:00 pm – 2:00 pm
  • Reinsurance
  • The Old Library, Lloyd's
    • Cathal Carr, Oak Global

Join us in the Old Library at Lloyd’s to hear Cathal Carr, OAK Global CEO, speaking about the journey of launching a start-up reinsurer in the 2020s.

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Airport security screening: discrimination, sexual assault and rising claims

  • Thu 30 Oct 12:00 pm – 3:00 pm
  • Aviation & Space
  • Miller Insurance Services LLP
    • Jennifer Chan, Horwich Farrelly

In this IIL aviation presentation, hosted by Miller Insurance, Jennifer Chan discusses the recent rise in discrimination and assault claims faced by airports in the UK, using real life cases as examples. Her presentation explores the difficulties faced by airports and insurers when defending such claims as well as potential competing employment law complications which could arise.

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Latest developments in flight crew training

  • Tue 28 Oct 1:00 pm – 2:00 pm
  • Aviation & Space
  • Online event
    • Carey Edwards, LMQ Ltd

In this IIL aviation webinar, Carey Edwards gives an overview of the critical importance of introducing CBTA or EBT (competency-based training and assessment/ evidence-based training) correctly in an aviation operation. In this session, attendees can learn why these programmes were developed, what they are and the benefits of implementing them successfully, so that airlines and other operators can see a step change in flight safety.

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Nature and sustainability: Innovation in the London Market - a case study on carbon

  • Wed 22 Oct 1:00 pm – 1:45 pm
  • Nature & Sustainability
  • Online event
    • Eilis O’Keefe, Kita
    • Melanie Martin, Kita

In this IIL nature and sustainability webinar, Eilis O’Keefe and Melanie Martin showcase how innovation in the London Market can lead to new insurance products to tackle the ever-evolving risk landscape in a world struggling to grapple with losses from climate change. The speakers discuss the mechanics of this new market and how product innovation comes about in the London Market ecosphere.

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CPD visit to Barts North Wing - St Bartholomew’s Hospital

  • Tue 21 Oct 3:00 pm – 5:00 pm
  • CPD visit
  • St Bartholomew's Hospital

In this IIL educational CPD visit, members will learn about the newly restored North Wing at St Bartholomew’s Hospital, the oldest working hospital in the country, founded in 1123. This tour will be led by the Barts Heritage CEO, Will Palin, who will talk about the importance of this building and the challenges insurers faced with its restoration.

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YMC Future Leaders Climate & Nature Summit 2026 - Find out more!

  • Fri 17 Oct 12:00 pm – 12:30 pm
  • YMC event
  • Online event
    • Jack Watt, Climate Pursuits (& Climate & Sustainability, SVP, Marsh)

Join this lunchbreak webinar to find out more about the YMC Future Leaders Climate & Nature Summit 2026 – learn what’s involved, how to apply, and hear from previous participants first-hand.

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Visit to Lloyd's (October 2025)

  • Thu 16 Oct 12:00 pm – 1:00 pm
  • CPD visit
  • Lloyd's

A one-hour visit to the internationally renowned Lloyd's building to provide an introduction to Lloyd's and how the Lloyd's market works.

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Joint Learning and Development (CPD) Conference

  • Thu 16 Oct 8:45 am – 4:00 pm
  • Lingfield Park Resort

There is still time to reserve your place at our next annual Joint Learning and Development (CPD) Conference which will be taking place at Lingfield Park Resort. This conference, hosted jointly by the Insurance Institute of Sussex, North Downs Insurance Institute and the Insurance Institute of Guildford, will deliver 5 hours of quality CPD that will be of interest to all general insurance professionals. During the day, we have planned a range of topical subjects which will include: * contract works insurance * fraudulent claim trends over fire, theft, liability and motor * lithium-ion batteries * plant pathology investigations in the insurance industry * underinsurance including rebuilding costs and the complications of listed buildings

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Customer behavioural biases: Understanding the essentials

  • Wed 15 Oct 1:00 pm – 2:00 pm
  • Professional Speaker Programme
  • Online event
    • Jeff Heasman MABP, LL.B (Hons), LL.M, Insurance Upskill

In this IIL webinar, Jeff Heasman will introduce you to the most common, though often difficult to spot, behavioural biases that can be encountered throughout the customer journey from product design to claims settlement, as well as tips on how to handle them to avoid customer harm.

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YMC webinar: Reinsurance Unwrapped - Demystifying the basics

  • Fri 10 Oct 1:00 pm – 2:00 pm
  • YMC event
  • Online event
    • Ben Rose ACII, Supercede

What is reinsurance? Why does it exist? Who uses it, and how? What are the different types, and when should they be used? Join us for a special session that unpacks these questions and more, shining a light on arguably the most exciting part of the insurance industry.

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Navigating ECCTA: What insurers need to know

  • Thu 09 Oct 1:00 pm – 2:00 pm
  • Casualty
  • Online event
    • Phillippa Ellis, Capital Law
    • Robert Amaee, Capital Law
    • Anna McIntyre, Capital Law
    • Paul Chadwick, Capital Law

In this IIL casualty webinar, Phillippa Ellis, Robert Amaee, Anna McIntyre and Paul Chadwick talk through the latest changes for businesses, from ECCTA - the Economic Crime and Corporate Transparency Act 2023 - and the related risks insurers should be aware of.

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Crypto confidence: How can the London Market demystify digital asset insurance?

  • Wed 01 Oct 1:00 pm – 2:30 pm
  • Cyber, & Technology
  • The Old Library, Lloyd's
    • Ben Davis, Native
    • Peter Wedge FCII, Gallagher Re
    • William Gow LLM, MA, DipCILA, Crawford & Company
    • Richard Daws, Redefind

Join us in the Old Library at Lloyd’s for a panel discussion and Q&A with Ben Davis, Peter Wedge, Will Gow and Richard Daws, experts in the intersection of insurance and digital assets. In this session, the speakers discuss the current state of digital asset insurance, the opportunity for growth in this market and the barriers facing this growth.

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Political risk management

  • Tue 30 Sep 1:00 pm – 1:45 pm
  • London Market
  • Online event
    • Barbara Komjathy, Swiss Re
    • Marina Neves Biancalana, Swiss Re

In this IIL London Market webinar, Barbara Komjathy and Marina Biancalana explore the fundamentals of political risk management, its significance for the insurance industry, and how the function is structured in relation to the risks insurers assume.

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From blank page to posted: Creating social media content that works

  • Thu 25 Sep 1:00 pm – 2:00 pm
  • Financial Planning
  • Online event
    • Matt Cordas, Cordas Consultancy/Halio

In this IIL financial planning webinar, Matt Cordas, LinkedIn Top Voice for Financial Services, will share practical frameworks and tips to help professionals who struggle to turn good ideas into social media posts that land.

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Bridging generational divides for stronger workplaces

  • Wed 24 Sep 1:00 pm – 2:00 pm
  • Inclusion & Diversity
  • Online event
    • Nilema Bhakta-Jones, Courageous Leaders

In this IIL inclusion and diversity webinar, Nilema Bhakta-Jones discusses the different generations in the workplace, providing a deeper understanding of what shapes each generation and practical steps to address issues that prevent collaboration.

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Negotiation and influence

  • Wed 17 Sep 12:00 pm – 1:30 pm
  • Professional Speaker Programme
  • Online event
    • Antonia Roberts, Empower Development

In this IIL interactive webinar, Antonia Roberts talks about how negotiation and influence are critical business skills for people to achieve positive outcomes in different situations, whether you are in a commercial role or not.

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Law & Order - insurance edition: The biggest trends impacting insurance professionals

  • Thu 14 Aug 4:00 pm – 7:00 pm
  • YMC event
  • RPC
    • Thom Lumley, RPC (Event Chair)
    • Peter Mansfield, RPC
    • Gabriel Boutier-Downey, RPC
    • Emma Kislingbury, RPC
    • Sophie Tuson, RPC

Join this YMC in-person event for a deep dive into the biggest emerging trends from AI to War & Cyber, and how they impact insurance professionals - led by legal experts in these fields.

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YMC webinar: Level up your finances: A young professional's introduction to investing

  • Mon 11 Aug 1:00 pm – 2:00 pm
  • YMC event
  • Online event
    • Aaron Boag Certs CII (MP & ER), KDW Financial Planning
    • Gary Cretton, KDW Financial Planning

This YMC webinar will give you the tools to understand investing at the early stages of your career so you can make a clear financial plan for your future.

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IIL President Lucy Clarke in conversation with YMC Chair Kimberley Hallam

  • Thu 24 Jul 5:00 pm – 8:00 pm
  • YMC event
  • WTW
    • Lucy Clarke, IIL President 2024-25, WTW
    • Kimberley Hallam ACII, IIL YMC Chair 2022-present, QBE

Join this YMC event to hear from industry leader Lucy Clarke.

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The Insurance Institute of London and those individuals who give lectures and/or produce papers under its auspices are mindful of the need for such material to be as complete and accurate as the occasion requires and permits. However, such material is not represented to be a full and authoritative statement of the law or practice relating to any of the issues covered and no liability for any error or omission or for any opinion expressed will be accepted by the speaker or writer, his or her employer or the Institute.