CPD programme
Forthcoming CPD programme
New aircraft engine technology
In this IIL aviation webinar, Tan Soon Keat provides an update on the new technologies that are now used in current generation commercial aircraft engines, as well as the benefits and challenges facing the aviation industry.
Thu 13 Nov 12:00 pm – 1:00 pm
Tan Soon Keat, McLarens Aviation
Five first meeting mistakes and how to avoid them
In this IIL financial planning webinar, Melissa Kidd shares some insight and top tips to improve your first meeting conversions.
Tue 18 Nov 1:00 pm – 2:00 pm
Melissa Kidd, Motem Ltd
Addressing stress and burnout in the hybrid working environment
In this IIL webinar, Nick Thomas provides awareness of the true nature of stress, the stress-related challenges to modern hybrid work, and some tools and skills to overcome them and build energy, health and performance.
Tue 25 Nov 12:00 pm – 1:15 pm
Nick Thomas, Nick Thomas & Associates
Closing the gaps: How financial coaching can transform outcomes
In this IIL financial planning webinar, Julie Greenwood talks about how financial coaching can deepen client relationships, expand access to advice, and create new commercial and talent opportunities within their firms.
Wed 26 Nov 1:00 pm – 2:00 pm
Julie Greenwood, Octopus Money
A new world disorder?
In this IIL financial planning webinar, Matt Parlour talks about Trump 2.0 and how geopolitical events can impact market volatility.
Wed 03 Dec 1:00 pm – 2:00 pm
Matt Parlour, EdenTree Investment Management
Visit to Lloyd's (December 2025)
A one-hour visit to the internationally renowned Lloyd's building to provide an introduction to Lloyd's and how the Lloyd's market works.
Thu 04 Dec 12:00 pm – 1:00 pm
Lloyd's
Previous CPD programme
The evolution of insurance fraud and the steps being taken to tackle it
In this IIL cyber & technology webinar, Scott Clayton and Jon Radford talk about insurance fraud, a persistent challenge within the industry for many years. Spanning multiple product lines, fraudulent actors seek opportunities to fabricate or overstate claims for financial benefit. These activities range from isolated incidents by opportunists to organised schemes conducted by professional criminals. As a result, the industry must continuously develop and implement robust measures to address evolving threats.
Thu 06 Nov 1:00 pm – 2:00 pm
Scott Clayton, Head of Claims Fraud
Managing consumer vulnerability to meet regulations
In this IIL financial planning webinar in association with the European Financial Planning Association, Andrew Gething explores how financial institutions can better manage consumer vulnerability, not only to meet regulatory expectations, but to deliver meaningful, empathetic service.
Tue 04 Nov 4:30 pm – 5:30 pm
Andrew Gething, MorganAsh
Start-up reinsurers: From little acorns mighty oaks grow
Join us in the Old Library at Lloyd’s to hear Cathal Carr, OAK Global CEO, speaking about the journey of launching a start-up reinsurer in the 2020s.
Tue 04 Nov 1:00 pm – 2:00 pm
Cathal Carr, Oak Global
Airport security screening: discrimination, sexual assault and rising claims
In this IIL aviation presentation, hosted by Miller Insurance, Jennifer Chan discusses the recent rise in discrimination and assault claims faced by airports in the UK, using real life cases as examples. Her presentation explores the difficulties faced by airports and insurers when defending such claims as well as potential competing employment law complications which could arise.
Thu 30 Oct 12:00 pm – 3:00 pm
Jennifer Chan, Horwich Farrelly
Latest developments in flight crew training
In this IIL aviation webinar, Carey Edwards gives an overview of the critical importance of introducing CBTA or EBT (competency-based training and assessment/ evidence-based training) correctly in an aviation operation. In this session, attendees can learn why these programmes were developed, what they are and the benefits of implementing them successfully, so that airlines and other operators can see a step change in flight safety.
Tue 28 Oct 1:00 pm – 2:00 pm
Carey Edwards, LMQ Ltd
Nature and sustainability: Innovation in the London Market - a case study on carbon
In this IIL nature and sustainability webinar, Eilis O’Keefe and Melanie Martin showcase how innovation in the London Market can lead to new insurance products to tackle the ever-evolving risk landscape in a world struggling to grapple with losses from climate change. The speakers discuss the mechanics of this new market and how product innovation comes about in the London Market ecosphere.
Wed 22 Oct 1:00 pm – 1:45 pm
Eilis O’Keefe, Kita