CPD programme
Forthcoming CPD programme
Latest developments in flight crew training
In this IIL aviation webinar, Carey Edwards gives an overview of the critical importance of introducing CBTA or EBT (competency-based training and assessment/ evidence-based training) correctly in an aviation operation. In this session, attendees can learn why these programmes were developed, what they are and the benefits of implementing them successfully, so that airlines and other operators can see a step change in flight safety.
Tue 28 Oct 1:00 pm – 2:00 pm
Carey Edwards, LMQ Ltd
Airport security screening: discrimination, sexual assault and rising claims
In this IIL aviation presentation, hosted by Miller Insurance, Jennifer Chan discusses the recent rise in discrimination and assault claims faced by airports in the UK, using real life cases as examples. Her presentation explores the difficulties faced by airports and insurers when defending such claims as well as potential competing employment law complications which could arise.
Thu 30 Oct 12:00 pm – 3:00 pm
Jennifer Chan, Horwich Farrelly
Start-up reinsurers: From little acorns mighty oaks grow
Join us in the Old Library at Lloyd’s to hear Cathal Carr, OAK Global CEO, speaking about the journey of launching a start-up reinsurer in the 2020s.
Tue 04 Nov 1:00 pm – 2:00 pm
Cathal Carr, Oak Global
Managing consumer vulnerability to meet regulations
In this IIL financial planning webinar in association with the European Financial Planning Association, Andrew Gething explores how financial institutions can better manage consumer vulnerability, not only to meet regulatory expectations, but to deliver meaningful, empathetic service.
Tue 04 Nov 4:30 pm – 5:30 pm
Andrew Gething, MorganAsh
The evolution of insurance fraud and the steps being taken to tackle it
In this IIL cyber & technology webinar, Scott Clayton and Jon Radford talk about insurance fraud, a persistent challenge within the industry for many years. Spanning multiple product lines, fraudulent actors seek opportunities to fabricate or overstate claims for financial benefit. These activities range from isolated incidents by opportunists to organised schemes conducted by professional criminals. As a result, the industry must continuously develop and implement robust measures to address evolving threats.
Thu 06 Nov 1:00 pm – 2:00 pm
Scott Clayton, Head of Claims Fraud
New aircraft engine technology
In this IIL aviation webinar, Tan Soon Keat provides an update on the new technologies that are now used in current generation commercial aircraft engines, as well as the benefits and challenges facing the aviation industry.
Thu 13 Nov 12:00 pm – 1:00 pm
Tan Soon Keat, McLarens Aviation
Previous CPD programme
Nature and sustainability: Innovation in the London Market - a case study on carbon
In this IIL nature and sustainability webinar, Eilis O’Keefe and Melanie Martin showcase how innovation in the London Market can lead to new insurance products to tackle the ever-evolving risk landscape in a world struggling to grapple with losses from climate change. The speakers discuss the mechanics of this new market and how product innovation comes about in the London Market ecosphere.
Wed 22 Oct 1:00 pm – 1:45 pm
Eilis O’Keefe, Kita
CPD visit to Barts North Wing - St Bartholomew’s Hospital
In this IIL educational CPD visit, members will learn about the newly restored North Wing at St Bartholomew’s Hospital, the oldest working hospital in the country, founded in 1123. This tour will be led by the Barts Heritage CEO, Will Palin, who will talk about the importance of this building and the challenges insurers faced with its restoration.
Tue 21 Oct 3:00 pm – 5:00 pm
St Bartholomew's Hospital
YMC Future Leaders Climate & Nature Summit 2026 - Find out more!
Join this lunchbreak webinar to find out more about the YMC Future Leaders Climate & Nature Summit 2026 – learn what’s involved, how to apply, and hear from previous participants first-hand.
Fri 17 Oct 12:00 pm – 12:30 pm
Jack Watt, Climate Pursuits (& Climate & Sustainability, SVP, Marsh)
Visit to Lloyd's (October 2025)
A one-hour visit to the internationally renowned Lloyd's building to provide an introduction to Lloyd's and how the Lloyd's market works.
Thu 16 Oct 12:00 pm – 1:00 pm
Lloyd's
Joint Learning and Development (CPD) Conference
There is still time to reserve your place at our next annual Joint Learning and Development (CPD) Conference which will be taking place at Lingfield Park Resort.
This conference, hosted jointly by the Insurance Institute of Sussex, North Downs Insurance Institute and the Insurance Institute of Guildford, will deliver 5 hours of quality CPD that will be of interest to all general insurance professionals. During the day, we have planned a range of topical subjects which will include:
* contract works insurance
* fraudulent claim trends over fire, theft, liability and motor
* lithium-ion batteries
* plant pathology investigations in the insurance industry
* underinsurance including rebuilding costs and the complications of listed buildings
Thu 16 Oct 8:45 am – 4:00 pm
Lingfield Park Resort
Customer behavioural biases: Understanding the essentials
In this IIL webinar, Jeff Heasman will introduce you to the most common, though often difficult to spot, behavioural biases that can be encountered throughout the customer journey from product design to claims settlement, as well as tips on how to handle them to avoid customer harm.
Wed 15 Oct 1:00 pm – 2:00 pm
Jeff Heasman MABP, LL.B (Hons), LL.M, Insurance Upskill