Forthcoming CPD programme
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IIL President Lucy Clarke in conversation with YMC Chair Kimberley Hallam
Join this YMC event to hear from industry leader Lucy Clarke.
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YMC webinar: Level up your finances: A young professional's introduction to investing
This YMC webinar will give you the tools to understand investing at the early stages of your career so you can make a clear financial plan for your future.
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Law & Order - insurance edition: The biggest trends impacting insurance professionals
Join this YMC in-person event for a deep dive into the biggest emerging trends from AI to War & Cyber, and how they impact insurance professionals - led by legal experts in these fields.
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Negotiation and influence
In this IIL interactive webinar, Antonia Roberts talks about how negotiation and influence are critical business skills for people to achieve positive outcomes in different situations, whether you are in a commercial role or not.
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Bridging generational divides for stronger workplaces
In this IIL inclusion and diversity webinar, Nilema Bhakta-Jones discusses the different generations in the workplace, providing a deeper understanding of what shapes each generation and practical steps to address issues that prevent collaboration.
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Political risk management
In this IIL London Market webinar, Barbara Komjathy and Marina Biancalana explore the fundamentals of political risk management, its significance for the insurance industry, and how the function is structured in relation to the risks insurers assume.
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Customer behavioural biases: Understanding the essentials
In this IIL webinar, Jeff Heasman will introduce you to the most common, though often difficult to spot, behavioural biases that can be encountered throughout the customer journey from product design to claims settlement, as well as tips on how to handle them to avoid customer harm.
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Joint Learning and Development (CPD) Conference
Our next annual Joint Learning and Development (CPD) Conference will be taking place at Lingfield Park Resort. This conference, hosted jointly by the Insurance Institute of Sussex, North Downs Insurance Institute and the Insurance Institute of Guildford, will deliver 5 hours of quality CPD that will be of interest to all general insurance professionals. During the day, we have planned a range of topical subjects which will include: * contract works insurance * fraudulent claim trends over fire, theft, liability and motor * lithium-ion batteries * plant pathology investigations in the insurance industry * underinsurance including rebuilding costs and the complications of listed buildings Book your place(s) by 31 August to take advantage of our discounted rates - click on the Book Now button for more information.
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The Insurance Institute of London and those individuals who give lectures and/or produce papers under its auspices are mindful of the need for such material to be as complete and accurate as the occasion requires and permits. However, such material is not represented to be a full and authoritative statement of the law or practice relating to any of the issues covered and no liability for any error or omission or for any opinion expressed will be accepted by the speaker or writer, his or her employer or the Institute.