
Negotiation and influence


In this IIL interactive webinar, Antonia Roberts talks about how negotiation and influence are critical business skills for people to achieve positive outcomes in different situations, whether you are in a commercial role or not.
In this session, the speaker explores some of the key principles of negotiation and offer simple, immediately applicable tips to help you achieve mutually beneficial outcomes from your negotiation efforts.
Learning objectives:
- How to achieve win/win outcomes and getting to ‘yes’
- Understand the role of competition and compromise in negotiation
- Understand negotiation planning including positions, essentials, desirables and BATNAs (best alternative to a negotiated agreement)
- Understand the importance of rapport building
Contact:
Please contact Patricia Pedraza (020 7397 3911) with any queries regarding this event.
Venue
Booking information:
You will be sent a confirmation email shortly after booking. If you have not received this within one hour, please contact Patricia Pedraza (07463 028327)
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CII Accredited

