Learning from leadership dilemmas

Online event
Wednesday, 16 February 2022
11:00 am – 12:00 pm (UK time)
    • Rebecca Aston, Professional Standards Manager, Chartered Insurance Institute (CII)
  • Financial Services

In this IIL financial services webinar, Rebecca Aston provides an up to date overview of the state of ethics and trust in financial services, with a particular emphasis on the ethical dilemmas faced by leaders, and how we can learn from them.

Leaders 'set the tone from the top' and provide the blueprint as to how employees are expected to conduct themselves, solve problems, interact with others, and represent the organisation.

Although we all face ethical dilemmas, leaders face some unique challenges. The dilemmas they face are often more complex and carry more risk. In addition to resolving these issues to everyone’s satisfaction, they are expected to communicate what happened and any lessons learned to lead the way on what others should do if faced with a similar circumstance. They hold more accountability and are sometimes responsible for the actions of others as well as their own.

For these reasons and many more, learning from leadership dilemmas is essential for those who are already leaders and for those who hope to become leaders in their careers.

Learning objectives:

  • Know the latest state of public trust in financial services
  • Understand the features of dilemmas faced by leaders
  • Learn from leadership dilemmas, and how you can solve them
  • Online event

Booking information:

You will be sent a confirmation email shortly after booking. If you have not received this within one hour, please contact Patricia Pedraza (020 7397 3911).

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.