Crisis/disaster management – what are the insurance remote damage and human factors?

The Old Library, Lloyd's
Thursday, 03 October 2019
1:10 pm – 1:55 pm
    • Colin Brown, UK Director for Independent Living & Crisis Response, British Red Cross
  • Claims lecture

In this IIL claims lecture Colin Brown talked about how the Red Cross offer and provide home and worldwide support to communities when disaster strikes and how that support lessens long-term impacts, enabling people to re-establish health and wellbeing.

Colin noted that as well as damage to physical structures, disasters cause immense harm to people and communities. Such harm is often invisible but understanding it and the consequences enables sensible and structured solutions.

Solutions fit each event, but Colin highlighted that Red Cross's long experience in dealing with disasters means they can quickly assess what needs to be done and then do it quickly.

Aid can be basic life necessities like food and accommodation, clothing, cash provision where appropriate and generally helping people reconstruct their lives.

By the end of this lecture members would have gained an insight into:

  • Understanding the link between physical and human damages when disasters strike
  • How inclusion of community and people support following a disaster will assist in managing the cost of physical damage
  • Constructing and enabling disaster plans to include community and people support

Bob Still, Claims Manager, GVC plc.

  • The Old Library, Lloyd's
  • One Lime Street
  • London
  • EC3M 7HA
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Registration & Security

IIL lectures are open to CII and PFS members
CII and PFS members must register online by 2pm one working day before the lecture
For lectures held in The Old Library, Lloyd's pass holders may also attend and do not need to register
All attendees (at any venue) must produce photo ID - either a Lloyd's pass, driving licence with photo or valid passport


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  • All venues have limited capacity and registration and/or a Lloyd's pass does not guarantee admission

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Please contact Patricia Pedraza (020 7397 3911) with any queries regarding the CPD events programme.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

3/4 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at