How to spot liars

The Old Library, Lloyd's
Thursday, 05 December 2019
1:00 pm – 2:00 pm
    • Phillip Maltin, Partner, Raines Feldman LLP
  • Claims webinar

In this IIL claims lecture Phillip Maltin surveyed the weaknesses in the claims of body language experts about how to spot liars. He then summarised science-based techniques that can expose dishonesty. In his presentation, Phillip explained the four-step 'READ System'.

Most people correctly identify liars at about chance levels, 50-50. In this entertaining presentation, Phillip focused on techniques grounded in science useful for uncovering dishonesty using the four-step 'READ System. The program focuses on where behaviour supplements skilful questioning when determining whether a person is telling the truth.

By the end of this lecture members would have gained an insight into:

  • The pseudo-science behind most body language interpretations
  • The exaggerated claims regarding the accuracy of voice stress analysis systems
  • Cues of deception validated by research
  • How to question people to uncover the most information of the highest quality
  • The effective technique for accurately determining whether a person is lying

Richard Salmon FCII, Head of Claims, Nexus Group

  • The Old Library, Lloyd's
  • One Lime Street
  • London
  • EC3M 7HA
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Registration & Security

IIL lectures are open to CII and PFS members
CII and PFS members must register online by 12pm one working day before the lecture
For lectures held in The Old Library, Lloyd's pass holders may also attend and do not need to register
All attendees (at any venue) must produce photo ID - either a Lloyd's pass, driving licence with photo or valid passport


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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

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