InsurTech: a new book from the Insurance Institute of London

In this session, Sally Blake, Kevin Sookhee, Charlotte Gregory and Shân M. Millie give an overview on Insurtech. Over recent years, the insurance industry has seen the application of new technology such as automation, artificial intelligence, Blockchain, big data and chatbots. These offer benefits including reduced costs, improved customer experiences and greater accuracy in pricing, reserving and fraud identification.

As InsurTech proliferates into all corners of the insurance market, an increasingly diverse set of skills and backgrounds is required. Individuals with extensive market experience but limited tech knowledge are asked to support implementation, and newcomers to the market are keen to drive innovation.

Whilst some insurers already have established digital strategies, others are still in the early stages of ideation. There are also a number of influencing factors, including legacy systems, GDPR and cyber risks which must be negotiated in order to build a robust digital strategy. Furthermore, InsurTech innovations are typically driven by customer or business requirements, rather than the traditional IT model. This research offers a timely overview of the key topics to those involved in the development of digital strategies who may not have prior experience of InsurTech or IT. This book builds on existing publications which explore GI and Life InsurTech by focusing on the London Market. The research encompasses all aspects of the London Market, including Broking, Underwriting, Claims and Reinsurance.

Learning objectives:

• A general context to Insurtech including key terminology
• An introduction to the core technologies
• Key regulatory and legal concepts to help with compliance queries
• How InsurTech might evolve in the future

Moderator: Allison Potts, Institute Secretary (CEO), Insurance Institute of London.

InsurTech: Digital disruption and innovation in insurance – RS 267. This publication is aimed at those involved in the development of digital strategies who may not have prior experience in this area. This reference-style book supports on-the-job learning and professional development by providing quick access to the key information about the most important InsurTech topics and can be purchased here from 11 July 2023.

You will be sent a confirmation email shortly after booking. If you have not received this within one hour, please contact Patricia Pedraza (020 7397 3911).