Strengthening your resilience as we return to a ‘new normal’

Online event
Wednesday, 12 May 2021
1:00 pm – 2:00 pm (UK time)
    • Panel discussion
  • Young Members' event

The Young Members' Committee, The Next Generation Insurance Network (NGIN), The Insurance Disability, Ability & Wellbeing Network (iDawn) and The New Normal Charity during Mental Health Week (10 – 16 May 2021) joined forces for a panel discussion about building resilience.

As we begin to face the reality of lockdown restrictions easing and returning to ‘normality’, this webinar aimed to equip you with the tools to manage anxious thoughts about the return to the workplace and the transition out of lockdown.

This open forum webinar brought together a panel of speakers to discuss a wide range of topics including COVID-19 and lockdown, but also wider mental health and resilience.

By the end of this webinar, members will have gained an insight into:

  • How young professionals can raise the profile of mental health awareness within their organisation
  • How individuals and organisations can support each other
  • Benefits to employees and employers that invest in a clear mental health strategy
  • What can be done to change and improve the current mental health landscape

This webinar was aimed at the IIL’s young members’ and will be suitable for brokers, claims professionals, underwriters, financial advisers, loss adjusters and student members.


Jack Baxter, Co-Founder, The New Normal Charity

Lorna Feeney, Head of Mental Health Risk Management, Marsh

Benjamin May, Co-Founder, The New Normal Charity

Samantha Westaway, Client Executive in the Risk Management practice, Marsh

Barking Foodbank

Registration for this event is free of charge, but, if you are able, please consider donating to Barking Foodbank - the IIL's Charity Partner for 2021.

If you would like to make a donation via our JustGiving page, please click here.

For more information on why we are partnering with Barking Foodbank, please click here.

Barking Foodbank was set up by the Hope Family Trust and The Trussell Trust in February 2012 to help tackle hunger in the London Borough of Barking and Dagenham.

  • Between 1 April 2019 and 31 March 2020, foodbanks in the Trussell Trust network distributed 1.9 million emergency food supplies to people in crisis, an 18% increase on the previous year
  • More than 700,000 of those supplies went to children
  • During the first two months of lockdown, Barking Foodbank provided more than 8,300 meals to people in need

For more information on the work of Barking Foodbank, please click here.


Please contact Gemma Warren (07436 263847) with any queries regarding this webinar.

  • Online event

Booking information:

You will be sent a confirmation email shortly after booking. If you have not received this within one hour, please contact Gemma Warren (07436 263847).

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at