The sales mindset - how we can and should all be salespeople

Online event
Thursday, 25 April 2024
12:00 pm – 1:15 pm (UK time)
    • Nick Thomas, Sales trainer, coach and consultant, Nick Thomas & Associates
  • Professional Speaker Programme

In this IIL empowering webinar, Nick Thomas dispels many sales myths including the concept of the 'natural salesperson', demonstrating that attitudes are often more important than attributes and that the skills we lack can be developed through the right kind of practice. It also explores attitudes to sales and reframes sales as a virtuous pursuit that brings potential value to clients. More than anything it examines why people fail to achieve sales outcomes - how they get in their own way, and how to remove these obstacles to supercharge sales performance.

There are many misconceptions about the nature of sales and what it takes to be a salesperson. These misconceptions can prevent salespeople, or people who have some sales responsibility from achieving their 'sales' potential or even 'selling' in the first place. This session covers:

  • Myths and misconceptions – the natural salesperson, sales isn’t my job, sales is a dirty word, I don’t want to bother people, I don’t have the skills, that’s not me
  • The nature of talent and what drives expert performance – '10,000 hours rule' and purposeful practice
  • The real psychology of success - passion and perseverance
  • Driving passion and perseverance? The growth mindset. Learn it all vs. know it all
  • Learning from mistakes and attitude to ‘failure’
  • What does good really look like? Key skills and habits and cross-over with client management. Knowledge, attitudes, skills, habits, process and planning
  • The power of the introvert
  • Performance = Potential: interference or ‘getting out of our own way’
  • Interactive troubleshooting – what gets in your way in sales? Examples of your fixed mindset?

This webinar is relevant for anyone who has contact with clients, whether future clients or existing ones.

Learning objectives:

  • Understand the myths and misconceptions around sales and examine how this affects delegate sales performance
  • Understand the real skills and aptitudes of a successful salesperson – the importance of our attitudes
  • Understand the research on the nature of talent and expert performance – and how we can develop the skills we need
  • Understand how we 'get in our own way', develop an understanding of some specific sales-related examples, and some practical tools to address them


Please contact Patricia Pedraza (020 7397 3911) with any queries regarding this event.

  • Online event

Booking information:

You will be sent a confirmation email shortly after booking. If you have not received this within one hour, please contact Patricia Pedraza (07463 028327)

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 1/4 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at

PLEASE NOTE: Tickets for this webinar are non-refundable.

Ticket type Price   Qty  
Registration: CII member
£ 20.00
Registration: Non-member
£ 35.00