Previous CPD programme
Filter By
What new types of claim, arising from Covid-19, may come from the United States?
In this IIL claims webinar, Phillip Maltin talked about how the US has reacted to Covid-19, the potential wave of lawsuits, and what insurers should be considering now.
View event details
RADA 'How to stand out in the virtual world' masterclass
The Insurance Institute of London (IIL) teamed up with the Royal Academy of Dramatic Art (RADA) to offer a one hour virtual masterclass, followed by optional networking, to help members stand out in the virtual world.
View event details
Does my BI policy cover Covid-19? (repeat session 2)
In this IIL webinar Alan Chandler ACII, provided a simple to understand presentation on what so many policyholders are asking right now; does my BI policy cover Covid-19?
View event detailsCovid-19 and its effect on the marine & energy insurance market (repeat session)
In this IIL marine & energy webinar Matthew Wilmshurst and Alex Kemp talked about the impact of Covid-19 on the marine & energy insurance market.
View event details
Perfect Storm - how capacity is disappearing fast from the UK insurance market
In this IIL webinar, Alan Chandler explored why capacity is draining out of the UK insurance market and why we are moving into a very hard market where niche covers will be difficult to place.
View event details
Consumer vulnerability and the impact of Coronavirus
In this financial services webinar, Martin Lines discussed the key drivers of vulnerability, their heightened relevance caused by the current pandemic and steps firms can take to improve outcomes.
View event details
Advice Alpha delivering better retirement outcomes
In this IIL financial planning webinar Claire Trott discussed the topical pensions issues that need to be considered at the start of the tax year. In particular what to consider for those now impacted by the changes to the tapered annual allowance, both positively and negatively.
View event details
Best practice in managing teams remotely
In this IIL webinar, Sarah Stoddart-Burrows spoke about managing remote teams, including many practical tips to help stay productive and motivated while working from home.
View event detailsTop ten tips in advising policyholders on policy coverage gaps caused by Covid-19
In this IIL webinar, Alan Chandler talked about the Covid-19 lockdown, which has created far more gaps in covers than most brokers realise. Attendees were able to understand where these coverage gaps arise and how best to advise clients on those issues.
View event details
Government Covid related support schemes explained
In this financial services webinar, Tony Wickenden discussed the main Covid related government support schemes of relevance and interest to financial planners and their clients.
View event detailsCovid-19 and its effect on the marine & energy insurance market
In this IIL marine & energy webinar Matthew Wilmshurst and Alex Kemp talked about the impact of COVID-19 on the marine & energy insurance market.
View event detailsTest reports
In this IIL marine & energy webinar Matthew Wilmshurst and Alex Kemp talked about the impact of COVID-19 on the marine & energy insurance market.
View event details
What to say and how to say it: communicating with customers in difficult & uncertain times
In this interactive webinar, Jeff Heasman provided a strategy on how to communicate with customers in the current climate in a way that will reduce anxiety, provide clarity and keep the customer onboard.
View event details
Resilience and looking after yourself in challenging times
In this webinar, Susan Heaton-Wright discussed ways to improve our resilience and look after our physical wellbeing generally and in the unique situation of the Covid-19 lockdown in particular.
View event detailsDoes my BI policy cover COVID-19? (repeat session)
Repeat session due to high demand!
View event detailsDoes my BI policy cover COVID-19?
In this webinar Alan Chandler ACII, one of the most popular insurance speakers in the UK, provided a simple to understand presentation on what so many policyholders are asking right now; does my BI policy cover COVID-19?
View event details
Food manufacturing: managing factory fire risks
THIS EVENT HAS NOW BEEN CANCELLED
View event details
Everything is possible: How the way of the Black Belt helps you and your business succeed
THIS EVENT HAS NOW BEEN POSTPONED
View event details
The Insurance Institute of London and those individuals who give lectures and/or produce papers under its auspices are mindful of the need for such material to be as complete and accurate as the occasion requires and permits. However, such material is not represented to be a full and authoritative statement of the law or practice relating to any of the issues covered and no liability for any error or omission or for any opinion expressed will be accepted by the speaker or writer, his or her employer or the Institute.