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Reframing emotional clients

  • Tue 27 Apr 1:00 pm – 2:00 pm
  • Financial Planning
  • Online event
    • Joanna Grandfield, Mills and Reeve
    • Marcie Shaoul, Rolling Stone Coaching

In this IIL financial services webinar, Joanna Grandfield and Marcie Shaoul demonstrated ways to understand what stops emotional clients moving forward and how to enable professional advisors to move them forward so that the client is in a position to make clear, well thought-out decisions about their finances.

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Stress awareness and burnout

  • Mon 26 Apr 12:00 pm – 1:00 pm
  • Wellbeing Programme
  • Online event
    • Anne Thomas, Mind in the City, Hackney and Waltham Forest

For Stress Awareness Month (April 2021), we partnered with Mind in the City, Hackney and Waltham Forest (MindCHWF) to deliver a webinar focussing on stress and burnout in the workplace.

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What Certification means for you

  • Wed 21 Apr 10:00 am – 12:00 pm
  • Online event
    • Charles Cattell, The Cattellyst Consultancy

In this IIL workshop, aimed at those who are newly or recently appointed to Certification roles, you will learn about the nature of the responsibilities placed on you by the regulatory regime and it will equip you to meet your obligations under the Senior Managers and Certification Regime (SMCR).

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Reimagining the London market post pandemic

  • Tue 20 Apr 1:00 pm – 2:00 pm
  • London Market
  • Online event
    • Matthew Moore ACII, Liberty Special Markets (Chair, London Market Group)

In this IIL London market webinar, Matthew Moore explored the challenges and opportunities facing the London Market in the aftermath of the Covid-19 pandemic, incorporating insights from Liberty Specialty Markets’ own survey data on market interactions.

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What are the challenges involved in historic buildings claims and how to respond?

  • Wed 14 Apr 1:00 pm – 2:00 pm
  • Claims
  • Online event
    • Chris Buesnel FCII FCILA, Crawford & Company

In this IIL claims webinar, Chris Buesnel talked about the challenges in handling claims involving historic buildings and the practical matters to be considered.

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Vulnerable customers - signposting to specialists

  • Mon 12 Apr 1:00 pm – 2:00 pm
  • Inclusion & Diversity
  • Online event
    • Nicola Maguire FCMI, BIBA - British Insurance Brokers' Association
    • Johnny Timpson

In this IIL inclusion and diversity webinar, Johnny Timpson and Nicola Maguire highlighted the regulatory and Government policy drivers that require us to act in the consumers best interest and consider signposting where appropriate.

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The FCA Business Interruption Test Case - take two

  • Mon 12 Apr 1:00 pm – 2:00 pm
  • YMC event
  • Online event
    • Pamela Freeland, Weightmans LLP
    • Sarah Irwin, Weightmans LLP

In this follow-up YMC webinar, Weightmans LLP considered the Supreme Court’s decision in the business interruption insurance test case, brought by the FCA (as regulator) for and on behalf of policyholders against eight insurers. The court was tasked with considering whether 21 lead policies provided cover for losses arising from COVID-19 and the government’s response to the outbreak.

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Slips & falls and Covid-19 hygiene - Insights & solutions for two leading casualty risks

  • Fri 09 Apr 2:00 pm – 3:00 pm
  • Casualty
  • Online event
    • Christian Harris, Slip Safety Services

In this IIL accident webinar, Christian Harris discussed two key areas for any casualty book: the historic largest cause of claims, slips-and-falls; and perhaps the biggest current risk, Covid-19 exposure and how to manage this through hygiene controls.

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It's not always the horse's fault - a look at the Animals Act 1971

  • Thu 08 Apr 1:00 pm – 2:00 pm
  • Casualty
  • Online event
    • Jonathan Hand QC, Outer Temple Chambers
    • Bruce Ralston, Weightmans LLP

In this IIL accident webinar, Jonathan Hand and Bruce Ralston discussed defending claims for personal injury brought under the Animals Act 1971, with a focus on the areas which are most commonly in dispute and gave practical guidance about how to deal with them.

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Accelerated learning & memory techniques

  • Wed 31 Mar 1:00 pm – 2:00 pm
  • Revision
  • Online event
    • Rob Murray ACII, BDO LLP

In this IIL revision webinar, Rob Murray outlined with practical examples, a number of different memory techniques to primarily assist students when preparing for exams, but which are also applicable for wider business or personal situations.

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E-scooters and computer assisted vehicles: the implications for insurance

  • Tue 30 Mar 1:00 pm – 2:00 pm
  • Casualty
  • Online event
    • Matthew Avery, Thatcham Research

In this IIL accident webinar, Matthew Avery discussed automated driving which is being introduced on UK roads. As the Government is keen to promote this and other new mobility solutions, this webinar explained what and when this will happen.

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Leading effectively through change to develop and support workplace resilience

  • Fri 26 Mar 1:00 pm – 2:00 pm
  • Inclusion & Diversity
  • Online event
    • Andy Wolfe, Boyden UK
    • Juliet Hardingham, Boyden UK

In this IIL inclusion & diversity webinar, Andy Wolfe and Juliet Hardingham facilitated an interactive session on the choices leaders can make in response to the change curve, accelerated by the COVID-19 pandemic.

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How to maintain aviation safety during a crisis and in a future period of growth

  • Thu 25 Mar 1:30 pm – 2:30 pm
  • Aviation & Space
  • Online event
    • Mark Searle, International Air Transport Association (IATA)

In this IIL aviation webinar, Mark Searle looked at the management of change in aviation during the COVID-19 pandemic and how the International Air Transport Association (IATA) is focused in supporting industry through a coherent safety strategy aimed to deliver on a continued reduction in the aviation all-accident rate.

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Wildfire: a burning issue for the insurance industry

  • Wed 24 Mar 1:00 pm – 2:00 pm
  • Property
  • Online event
    • Sébastien Piguet, Descartes Underwriting
    • Akshay Sundar, Descartes Underwriting

In this IIL property webinar, Sébastien Piguet and Akshay Sundar discussed what we currently know about wildfire risk, how to leverage advanced modelling techniques and remote sensing technologies to underwrite the risk, and finally about mitigation and parametric risk transfer solutions available.

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Mastering Mixed Assessment for General Insurance CII Diploma units

  • Mon 22 Mar 12:45 pm – 2:00 pm
  • Revision
  • Online event
    • Alison Cooper FCII, Dip PFS, ACT One Training Services Limited

In this IIL revision webinar, Alison Cooper shared her considerable knowledge and experience to provide guidance to candidates to help master the CII Diploma units, with a focus on multiple choice question and coursework. These insights have been gained primarily from her experiences as a CII Senior Examiner and Marker.

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AM Best’s reinsurance outlook and insights

  • Thu 18 Mar 3:00 pm – 4:00 pm
  • Reinsurance
  • Online event
    • Steven M Chirico CPA, AM Best Company
    • Catherine Thomas, AM Best Company

In this IIL reinsurance webinar, Steve Chirico and Catherine Thomas discussed AM Best’s opinion of major factors driving reinsurance results, capitalization sufficiency, innovation, and other topics for 2020 in review and the outlook for 2021.

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Innovation at Lloyd's - Making the intangible tangible

  • Tue 16 Mar 1:00 pm – 2:00 pm
  • Casualty
  • Online event
    • Trevor Maynard, Lloyd's

In this IIL accident webinar, Trevor Maynard outlined the latest work from the innovation team and Lloyd’s and provided an insight into what is to come in 2021 including consideration of intangible assets, geopolitics, climate risks and the Lloyd’s Lab.

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Flood risk assessment and management for ‘high risk’ sites

  • Wed 10 Mar 1:00 pm – 2:00 pm
  • Real Estate
  • Online event
    • Daniel Watson, SLR Consulting

In this IIL property investors webinar, Daniel Watson discussed how flood risk data can be used to help manage risks and allow flood cover to be provided in areas where there are genuine flood risk concerns.

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Professional Indemnity: the harshest of markets

  • Tue 09 Mar 1:00 pm – 2:00 pm
  • Financial Planning
  • Online event
    • Dr Matthew Connell, Chartered Insurance Institute

In this IIL financial services webinar, Matthew Connell examined developments in the professional indemnity market, and what this tells about compulsory insurance as a regulatory tool.

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The Building Safety Bill

  • Wed 03 Mar 1:00 pm – 2:00 pm
  • YMC event
  • Online event
    • Panel discussion

The Young Members’ Committee have partnered with specialist insurance law firm, Weightmans LLP, to deliver a series of webinars with unique insights dedicated to supporting career development and help to consider, digest and maximise the opportunities which are likely to arise in insurance in our rapidly changing world.

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The Insurance Institute of London and those individuals who give lectures and/or produce papers under its auspices are mindful of the need for such material to be as complete and accurate as the occasion requires and permits. However, such material is not represented to be a full and authoritative statement of the law or practice relating to any of the issues covered and no liability for any error or omission or for any opinion expressed will be accepted by the speaker or writer, his or her employer or the Institute.