Previous CPD programme
Filter By
5 habits of highly effective negotiators
In this presentation, the second in a negotiation skills series, Jeff Heasman highlights what he considers to be the top five communication habits of highly effective negotiators.
View event details
YMC Salary Negotiation Skills Workshop
Join the YMC for an interactive workshop, providing all the tools you’ll need to negotiate your salary with expert career advice from Samantha Ridgewell and practical tips and techniques from your peers.
View event details
Building your insurance network
In this IIL presentation, Samantha Ridgewell explores techniques to advance your insurance network by making new connections and building trust with stakeholders.
View event details
Visit to 40 Leadenhall - a live construction site
This IIL educational visit to M&G Real Estate’s flagship asset '40 Leadenhall' offers a behind-the-scenes look at one of the City’s largest construction projects in recent years.
View event details
The role of psychology in negotiations
In this presentation, the first in a negotiation skills series, Jeff Heasman highlights that to be successful in a negotiation, you must understand the role psychology plays. From being able to recognise how your own emotions impact your thought processes and behaviours to also being able to recognise the same in your negotiation partner.
View event details
Summer Networking Evening with the YMC
Join the YMC for a summer evening event, aimed at interns and new-joiners to the industry, as well as those who are already making advances in their careers.
View event details
YMC ESG series: Career Committers - How to dodge the Great Regret
Following on from the first session in the YMC ESG series (10 things you need to know about climate & sustainability), this event will explore some of the social considerations of ESG.
View event details
InsurTech: a new book from the Insurance Institute of London
Over recent years, the insurance industry has seen the application of new technology such as automation, artificial intelligence, Blockchain, big data and chatbots. These offer benefits including reduced costs, improved customer experiences and greater accuracy in pricing, reserving and fraud identification.
View event details
YMC ESG series: 10 things you need to know about climate and sustainability
Join the YMC for the first of its three-part ESG series - '10 things you need to know about climate and sustainability'.
View event details
Supply chain resilience in an uncertain world
In this IIL property webinar, Nnamdi Ahuchogu highlights supply chain risk in 2023 and provides risk management tips to mitigate business interruption exposure and the attributes of a resilient supply chain.
View event details
The power of listening
In this presentation, the second in the IIL professional skills series, Nick Thomas brings together his expertise from the worlds of sales and coaching to help improve awareness of the importance of effective listening, and some key skills and tools to improve performance in multiple different environments.
View event details
Visit to Thatcham Research
In this IIL educational visit, attendees can take a look behind the scenes at Thatcham Research operations as it works to contain the cost of motor insurance claims by driving safety, security, and repair standards.
View event details
FCA GI Consumer Duty Update In-Depth Workshop
With fewer than 90 days to go until the start of the Consumer Duty the FCA has urged firms to ensure they are ready for the 31 July deadline. Sheldon Mills, Executive Director of Consumers and Competition at the FCA, warned that firms who ignore the Duty or who pose the most harm can expect swift action. This General Insurance focused session will also include an update on Product Value Assessments where both brokers and insurers have an important role to play We will also cover the current position on multi-occupancy insurances following intervention by the government and the FCA’s new requirements that were published on 21 April 2023. Under the proposals, leaseholders would be defined as customers of buildings insurance and firms will have to act in leaseholder’s best interests and a ban on selling policies based on commission or remuneration levels. Insurers and brokers will also need to provide more information about policies to leaseholders, including detail of any commission paid.
View event details
Through the Grapevine: what wine can teach us about being a better communicator!
Join the YMC for an evening of learning and wine tasting hosted by Jeff Heasman of Insurance Upskill!
View event details
Understanding the implications of the Ukraine crisis
In this IIL reinsurance webinar, Chris Glenny and Rebekah Clement discuss the work carried out in the two Lloyd’s Futureset Ukraine reports. These reports focused on the medium to long-term consequences of the Ukraine crisis for clients and the implications for the (Re)Insurance industry.
View event details
ESG in the aviation industry
In this IIL aviation webinar Hugo Parsons, Andy James and Will Jones talk about what ESG is, what it means for the aviation industry and the role insurance can play in mitigating risks and creating opportunities.
View event details
Mastering Mixed Assessment for General insurance CII Diploma units
In this IIL revision webinar, Alison Cooper shares her considerable knowledge and experience to provide guidance to candidates to help master the CII Diploma units, with a focus on MCQ and coursework. These insights have been gained primarily from her experiences as a CII Senior Examiner and Marker.
View event details
The role of the coroner and its implications for the insurance industry
In this IIL casualty webinar, Tina Harrington talks about the history and current role of the coroner and the process of the investigation of death in England and Wales.
View event details
Exploring the journey to Fellowship
Join this webinar brought to you by the Insurance Institute of London’s Student Engagement Committee to explore the journey to FCII.
View event details
Advancing your career in claims in a hybrid environment
In this IIL claims webinar, experts in learning and development, recruitment and hiring share their insights and experience in progressing careers – whatever stage you have reached.
View event details
The Insurance Institute of London and those individuals who give lectures and/or produce papers under its auspices are mindful of the need for such material to be as complete and accurate as the occasion requires and permits. However, such material is not represented to be a full and authoritative statement of the law or practice relating to any of the issues covered and no liability for any error or omission or for any opinion expressed will be accepted by the speaker or writer, his or her employer or the Institute.