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The sales mindset - how we can and should all be salespeople
In this IIL empowering webinar, Nick Thomas dispels many sales myths including the concept of the 'natural salesperson’ demonstrating that attitudes are often more important than attributes and that the skills we lack can be developed through the right kind of practice. It also explores attitudes to sales and reframes sales as a virtuous pursuit that brings potential value to clients. More than anything it examines why people fail to achieve sales outcomes - how they get in their own way, and how to remove these obstacles to supercharge sales performance.
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So you want to be a CEO? With Ken Norgrove
The YMC’s hugely popular 'So you want to be a CEO?' series returns for 2024 with a chance to meet Ken Norgrove, Chief Executive Officer of RSA Insurance UK & International.
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Discover the impact of second-hand trauma when dealing with distressing claims
In this IIL claims webinar, Bijal Fatania and Hursh Pratap Singh talk about the discovery of second-hand trauma when dealing with distressing claims, and most importantly, how improved support is required for the insurance industry.
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Unpaid carers: The hidden vulnerability crisis within your client bank - what can you do?
In this IIL financial planning webinar, Jacqueline Berry gives an overview of the extent of unpaid carers within a typical advice firm's client bank, what the additional needs of this group of clients are and practical actions firms can take as part of their approach to vulnerability.
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Visit to the Royal Courts of Justice and Rolls Building
In this IIL educational visit, attendees can explore the Royal Courts of Justice and the Rolls Building, renowned for its jurisdiction over insurance cases.
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A review of emerging contaminants of concern and how we might deal with them
In this IIL casualty webinar, Dr Jon Burton provides an overview of new and emerging contaminants of concern with respect to risks to health and the environment with a focus on persistent chemicals and microplastics.
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'Evergreens' and 'newcomers' - coverage issues in offshore wind: German law perspectives
In this IIL marine and energy webinar, Paul Lowrie, Henning Schaloske and Boris Derkum discuss some of the typical issues that arise in German renewables claims, and the similarities and differences compared to claims in the London market.
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Martyn’s Law: What to expect and the support Pool Re can provide
In this IIL real estate webinar, Matt Telfer-Maleary gives an overview of Martyn’s Law and how Pool Re can support members and organisations with the pending legislation through risk management initiatives.
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Digital legacy planning
In this IIL financial planning webinar, Edward Grant gives an overview of digital legacy planning and considers what we can do to build a robust digital legacy plan for ourselves and nudge our clients too.
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Harnessing the power of multigenerational teams
In this IIL interactive and practical webinar, Antonia Roberts helps you to understand the power of generational diversity at work, how each generation can better learn from and engage with one another and how management can support their development.
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Succession planning: how to prepare to sell your business
In this IIL financial planning webinar, Martin Brown and Nick Hunt talk about the challenges of leading a business and how to move from the sometimes-relentless demands in the business to creating and enjoying a business with greater purpose and value. How does your organisation enable succession?
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Navigating success together: YMC's Women in Insurance Forum 2024
Join the YMC for an intimate roundtable event where attendees can gain insights from successful women across different stages of their insurance careers.
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Subrogation – an overview
In this IIL claims webinar, Nigel Ward provides an overview of the legal bases for subrogation and the practical stages from a claims perspective.
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Supporting vulnerable clients – putting theory into practice
In this IIL financial planning webinar, Richard Higgs, Adam Johnson and Ruth Power - winners of the recent Just’s Vulnerability Award - speak on their approach to client vulnerability within their firms, talking through some real case studies and examples that are designed to put the technical guidance around vulnerability into practice.
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Overcoming imposter syndrome
In this IIL interactive webinar, Caroline Martin explores how we give ourselves and others positive reinforcement to overcome imposter syndrome and set up for success.
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Insuring the 'uninsurable': making a market for systemic risks
Join us in the Old Library at Lloyd’s to hear Tom Clementi and Anthony Bice discuss the attributes of systemic risk, how the UK has addressed catastrophic terrorism risk through public-private partnership, and how government and industry could work more closely together to build greater national resilience to cyber risk.
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Reinsurance renewals: A calm after the storm
In this IIL reinsurance webinar, Laurent Rousseau provides a review of the 1st January 2024 reinsurance renewals, explaining how market conditions have evolved since the prior year, and sharing his expectations for the year ahead.
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Developing exposures for Directors and Officers
In this IIL London Market webinar, Mike Lea outlines the current state of the D&O insurance market and some of the developing regulation and legislation that companies and their boards will have to navigate during 2024.
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The test for breaking shipowner’s right to limit liability - a unified Interpretation
In this IIL marine and energy webinar, Daisy Roche and Leyla Pearson take the audience through the background of and the journey towards the development of the unified interpretation of the test for breaking a shipowner’s right to limit liability under International Maritime Organization (IMO) Conventions.
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Book Launch: BI Policy Wordings: Challenges Highlighted by Claims Experience - 2024 edition
At this launch of the 2024 edition of Business Interruption Policy Wordings: Challenges highlighted by claims experience, Study Leaders Damian Glynn and Aruna Chandrapalan examine the impact of Covid-19.
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The Insurance Institute of London and those individuals who give lectures and/or produce papers under its auspices are mindful of the need for such material to be as complete and accurate as the occasion requires and permits. However, such material is not represented to be a full and authoritative statement of the law or practice relating to any of the issues covered and no liability for any error or omission or for any opinion expressed will be accepted by the speaker or writer, his or her employer or the Institute.