The risks and challenges of managing major property claims in emerging markets

The Old Library, Lloyd's
Wednesday, 22 February 2017
1:15 pm – 2:00 pm (UK time)
    • Kevin Smith, Assistant Property Claims Manager, Europe, Chubb
    • Tim Cramer-Todd, Director, International Adjusting, Crawford & Company
  • Claims

In this IIL claims lecture Kevin Smith and Tim Cramer-Todd talked about the different toolkits required to deal with large and complex claims in the emerging markets by reference to their hands-on personal experience.

In their presentation, Tim and Kevin responded to questions from the Chair (Candy Holland) on the dynamics and procedural requirements of global programmes - non admitted/admitted territories, Local verses Master Policies, who has control? During the presentation the speakers referred to real life recent examples and comparison covering various global countries. In conclusion, the presenters explored the pitfalls, lessons learnt and importantly touched on what to look out for from inception. Throughout the presentation the panel (including the Chair) used their combined experience to advocate both best practice and practical advice to the market.

By the end of this lecture members would have gained an insight into:

  • The different toolkits required to manage major property claims in our emerging/developing markets
  • The collective role of the internal claims handler and loss adjuster
  • Best practice and advice by reference to real life examples exploring both the common pitfalls and lessons learnt

Speakers bios:
Kevin Smith has held the role of Assistant Property Claims Manager at Chubb (formerly ACE) since 2013, held senior claims roles at AVIVA, Zurich and Allianz. He brings with him a wealth of experience, particularly in the handling and management of large multinational claims, along with a deep understanding of the nuances of working in both the Company and Lloyd's markets.

Tim has been a Director of Crawford's International Adjusting Division since 2013 and before that was Executive Director at Axis International Adjusters in London. His specialisms include Building and Construction, Engineering, Mining, Power and & Energy. Tim has extensive experience in the handling of major international and complex claims for our developed and less developed or emerging markets.

Candy Holland, Managing Director, echelon claims consultants.

  • The Old Library, Lloyd's
  • One Lime Street
  • London
  • EC3M 7HA
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CII Accredited

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