FCA: Meet the enforcer, the defender and the trainer

It has been more than 10 years since the banking crisis and the start of the recession. This new half day IIL seminar for CII members who work for FCA regulated firms will ask 'What did we learn?'

Has company culture changed enough to alter behaviour? Has our profession regained public trust? Is differential pricing for new customers ever justifiable? Will new moves to 'name and shame' poor value products boost public confidence or enhance distrust? Is 'whistleblowing' working? Are you ready for SMCR? How will the conduct rules impact your staff? Policing the business - hear from someone who has just spent 16 years at the FCA in charge of 5,000 GI firms and a lawyer who specialises in defending prosecutions by bodies such as the FCA.

By the end of this event delegate will have gained an insight into:

• Current topics of concern to the FCA - culture, pricing, customers' best interests, value measures and due diligence
• Current enforcement issues
• The New Senior Managers regime, Certification requirements and Conduct Rules that will apply to all relevant staff

This session will include presentations from:

John King who has spent the last 16 years at the FCA/FSA. John will speak about the FCA’s mission, the harm in financial services and that underlying everything, firms should have customers' interests at the heart of their business. He will relate this to the current issues of interest and what firms should be doing about them. This will include culture, which is a key driver in firm's behaviour, differential pricing, whereby existing customers are charged more than new customers, the requirement under the Insurance Distribution Directive to act in the customers' best interests, the proposed value measures as an indicator of poor value products, due diligence on insurers and whistleblowing plus any relevant items from the FCA Business Plan for 2019/20 due to be published in April.

Tina Lakhani has wide experience in defending large and complex criminal or regulatory investigations or prosecutions by bodies such as the FCA, SFO and HMRC. FCA Enforcement Update. Tina will cover topical issues such as: The 'diagnostic approach, current enforcement caseload, recent tribunal and Regulatory Decisions Committee decisions, the new settlement regime for liability and penalties and protecting a firm's reputation under investigation.

Branko Bjelobaba will take delegates through the Senior Managers and Certification Regime that becomes law on 9 December 2019 and will outline what firms will need to do. He will highlight what needs to happen with Statements of Responsibility and who could become Certified and how the Conduct Rules will apply to all staff. He will also explain how all this will happen and what action firms will need to take in readiness for the new regime.

In addition to the three presentations there will be an extended group Q&A session that will take questions on the three topics presented plus anything else troubling you to do with FCA.

Feedback from the previous session:

"Very knowledgeable speakers

Expert, clarity and engagement were key strengths; Insightful seminar; Engaging discussions and presentation style - very informative but explained clearly; Very useful output in terms of slides and how to implement SMCR

Openness of debate and real life case studies."

Session Rates:

• CII/PFS member: £250 + VAT
• Non-members: £350 + VAT

Speaker Bios:

Please contact info@branko.org.uk (0800 619 6619) with any queries.