Exploring the Managing Agent's role in property insurance: Poacher or gamekeeper?

The Old Library, Lloyd's
Tuesday, 03 December 2019
1:10 pm – 1:55 pm
    • Paul Robertson, MD, Midway Insurance Services Ltd
  • Property Investors webinar

In this IIL property investors lecture Paul Robertson explored how managing agents can influence risk and the divide between insurers expectations and the framework and tenants law affects managing agents actions.

Arguably there is a perception that managing agents are commonly reasonable for causing or exaggerating claims by their actions or inactions. But what is the actual role of a managing agent?

Paul explored the role of the managing agent, how they are bound by landlords and tenants law and the real implication of the difference between insurance principles and the requirements of acting within a leasehold framework. With real life examples, he will explore how a managing agent may be unable to comply with the obligations within a property policy imposed on the policyholder and which the managing agent is expected to control. These range from un-occupancy to inspection clauses through to risk mitigation and the effect of excesses.

By the end of this lecture members would have gained an insight into:

  • The role of a managing agent
  • How they are bound by landlords and tenants law
  • How this differs from insurance principles

Simon Jones, Director, Quadra Claims Services Limited.

  • The Old Library, Lloyd's
  • One Lime Street
  • London
  • EC3M 7HA
View map

Registration & Security

IIL lectures are open to CII and PFS members
CII and PFS members must register online by 12pm one working day before the lecture
For lectures held in The Old Library, Lloyd's pass holders may also attend and do not need to register
All attendees (at any venue) must produce photo ID - either a Lloyd's pass, driving licence with photo or valid passport


  • Email confirmations and photo ID must be produced to security staff at the lecture venue
  • Attendance confirmations are non-transferable to any other person or lecture
  • All venues have limited capacity and registration and/or a Lloyd's pass does not guarantee admission

Please let us know what we can do to make our events fully accessible to you.

Please contact Patricia Pedraza (020 7397 3911) with any queries regarding the CPD events programme.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

3/4 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.