Claims negotiation - the art of achieving resolution
In this IIL claims lecture Joe McMahon provided a very practical account of his personal experiences dealing with an array of claims in virtually every corner of the world, and offered some suggestions on how to avoid some of the working mishaps he personally experienced.
Joe's lecture was a very practical presentation based upon handling of large and complex claims in different scenarios and with different cultures. By using real examples he explained some of the lessons that have been learned the hard way through making mistakes and trying to understand the key drivers in any negotiation.
By the end of this lecture members would have gained an insight into:
- The do's and don'ts
- The human element
- Bringing resolution
Joe has lived in various places, dealt with claims in over 100 countries and has been fortunate to be involved in some of the largest claims involving the reinsurance markets.
Richard Salmon FCII, International Claims Manager, CFC Underwriting.
Registration & Security
IIL lectures are open to Lloyd's pass holders and CII and PFS/SMP members.
All attendees must register online by 10.30am on the day of the lecture.
All attendees must produce photo ID - either a Lloyd's pass, driving licence with photo or valid passport.
- Email confirmations and photo ID must be produced to security staff at the lecture venue
- Attendance confirmations are non-transferable to any other person or lecture
- All venues have limited capacity and registration and/or a Lloyd's pass does not guarantee admission
Please let us know what we can do to make our events fully accessible to you.
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
3/4 hours' CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.