Previous events
All previous events

An overview of commercial package insurance
This webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover. The reality is, that many commercial customers do not always appreciate the breadth of their cover, and as such the discussion tends to too often focus on price rather than cover and quality. This webinar will look to put the onus back on the essentials of cover and quality so that customers can make informed decisions.
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Time Management Skills
Using our time effectively is a key skill that we all need. How well do you manage your time? Do you find it hard to prioritise your workload and struggle to meet deadlines? Join this interactive session to put into practice tools and strategies that will enable you to be more effective at managing your time.
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What causes a market cycle and are we heading into a soft market in 2025?
Hard markets usually last around a maximum of three years and this latest one started in 2020. This presentation, delivered by Alan Chandler one of the UK’s most popular presenters, looks at what causes market cycles in the insurance industry and what is likely to occur in 2025.
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Kent Annual Conference 2025
We’re delighted to hold our 12th annual conference once again on Tuesday 1st April. The event provides a superb opportunity to enjoy a fantastic day of education, debate and networking. It is always our aim for you to have plenty of take-aways and thought provoking insight from our brilliant speakers. The event is relevant to issues the sector faces and is an enabler to further your knowledge and understanding to assist you within the scope of your role and share within the workplace or even outside! From feedback ‘as the one to attend’ we cover off a wide range of topics from a variety of presenters with lunch and refreshments and certainly recommend you bring along your colleagues or contacts and gain CPD.
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Oakleaf Charity Quiz Night 2025
Join on Friday 28th March 2025 for a fun evening of friendly competition, drinks, dinner and a raffle. This year’s theme is: Around the World Where: St Catherine’s School, Station Rd, Bramley, Guildford GU5 0DF Cost: £20 per person, which includes dinner. Purchase your tickets here. https://www.oakleaf-enterprise.org/event/quiz-2025/ How: Enter a team of 8-10, or join individually.
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Why underinsurance in home contents is so prevalent, and practical tips/tools to address it
Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are underinsured. Unfortunately, the same is often true for the contents in those homes. Why is this, and what can the industry do about it? This webinar is for: - Brokers and insurers who handle home contents insurance for MNW and HNW clients. - Brokers and insurers who insure assets such as art, silverware, trophies and fine wine for commercial customers (e.g. restaurants, hotels, charities, sports clubs, offices) - Claims handlers and loss adjusters who want to understand what to look for in, and risks around, valuations with which they may be presented - Compliance teams considering how to ensure clients and policyholders get the information they need to make informed decisions, and that they are treated fairly
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Guildford Insurance Institute Annual Dinner 2025
We will be hosting our Annual Dinner at The Mandolay Hotel in Guildford, offering a superb 3 course dinner and as always, excellent entertainment and after party.
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Learn Innovation Skills: Make Your Ideas Better & Get Stakeholder Support - New Date!
Are you and your organisation struggling to implement the ideas you’ve come up with? Perhaps your ideas need to be better, but you’re not sure how? Or maybe you are not getting the senior support needed to implement your ideas.
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Learn Innovation Skills: Make Your Ideas Better & Get Stakeholder Support
*** Postponed *** Are you and your organisation struggling to implement the ideas you’ve come up with? Perhaps your ideas need to be better, but you’re not sure how? Or maybe you are not getting the senior support needed to implement your ideas.
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2nd date for Highly Topical - how liability rates will significantly fall in 2025 due to the recent Ogden rate reduction
The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing.
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An Overview of Motor Trade Insurance
The presentation, provided by Alan Chandler, will provide an overview of the main covers for a Motor Trader and show where brokers make mistakes when setting up covers. Alan will explore the background as to why the motor trade market has experienced such large rate increases. The presentation will also look into how a broker can help clients by getting motor traders to focus more on risk management.
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Highly Topical - how liability rates will significantly fall in 2025 due to the recent Ogden rate reduction
The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing.
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Become more creative and have better ideas
Do you struggle and feel under pressure when asked to come up with new ideas to solve problems? Do you want to learn about creative techniques that will inspire you to have different and new solutions that solve your challenges? Join this webinar to learn practical tools that you can put to immediate use that will make innovation better.
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AF5 (Financial Planning Practice) Pre Exam Training, Wednesday 5th February 2025 - online distance learning event
Through its interactive and engaging instructor-led sessions, the AF5 preparation day aims to increase your chances of passing the exam. This intensive workshop will work through the fact find that will be examined in the February 2025 sitting. The session is recorded and a copy is sent out to all delegates afterwards, together with practice questions.
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The New Employment Rights Bill and its Potential Impact on the Insurance Industry - New Date
The Employment Rights Bill will potentially have a major impact on the insurance industry.
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Women in Leadership Communications
Communicating as a leader is an essential skill for any emerging talent. For female leaders and emerging leaders, these are particularly important to ensure you lead, make an impression and engage with your teams.
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Telephone Sales Skills
Telephone skills are essential for any sales or client facing professional. This session will provide you with some of the key skills you need to ‘sell’ and retain business using the telephone.
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How Liability Can Arise in Tort
We sell many different liability insurance policies to customers every day; Motor, Employers Liability, Public Liability, Products liability, D&O, Professional Indemnity, Cyber Liability and more - what are we protecting the customers against, well it is largely being protected against being sued in the law of tort. Therefore, brokers, underwriters and claims staff alike should understand the law of tort, as failure to understand this means protections may be inadequate and a fair presentation of risk may not occur.
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Social selling and virtual networking
This session demonstrates the importance of social media [specifically LinkedIn] and how to use it effectively to boost sales, build and leverage your network, build personal brand, and nurture and add value to existing relationships.
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The New Employment Rights Bill and its Potential Impact on the Insurance Industry
The Employment Rights Bill will potentially have a major impact on the insurance industry.
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