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Chemical Hazards: Risks Associated with Chemistry Laboratories & Processing Environments- Hawkins Forensic Investigation
Ben discusses some of the inherent chemical hazards found in chemistry laboratories and processing areas. He will focus on hazards associated with chemical compatibility and reactivity, the use of flammable solvents, and chemical exposure. These hazards can pose risk of fires, chemical spills, overpressure events and personal injury, sometimes with catastrophic outcomes. Ben will briefly explore the main contributing factors that exacerbate the frequency of such events and how these can be mitigated
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PFS Surrey Autumn Roadshow
Wealth and cashflow planning helping clients visualise their future Our Autumn Roadshows will focus on the intrinsically linked topics of cashflow and wealth planning. We’ll also cut to the chase on exactly how AI is already driving real efficiencies within advice firms.
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Retaining Top Talent
In the words of Jim Collins, the author of the book Good to Great, “those who build great companies understand that the ultimate throttle on growth for any great company is not markets, or technology, or competition, or products. It is one thing above all others: the ability to get and keep enough of the right people.” For any company to succeed, it must succeed in maximising its human resources.
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Contamination of Plastic is Not so Fantastic - Hawkins Forensic Investigation
Failures of polymeric materials can be caused by a number of factors, but contamination is perhaps one of the most interesting causes of failures that we come across. Contamination can be internal or external, it may result in almost instant or significantly delayed failures and quite often it cannot be easily detected until the failure occurs. Jacek provides insight into how polymeric materials can become contaminated and how this can lead to failures.
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Electric Vehicles
To be aware of the main risks surrounding electric vehicles, particularly including the severity of fires involving them. A high level summary of general issues facing EV's at present. This will give delegates an appreciation that it is a different way of thinking about travel and that there are other factors to consider, especially for Underwriters when dealing with a large amount of energy stored in a metal box.
View event detailsCommercial Sense in Policy Wording Interpretation: A Review of Recent Court Judgments
In recent years, the courts have increasingly emphasised the principle of "commercial sense" when interpreting ambiguous or disputed terms. But what does this really mean for underwriters, claims professionals and brokers? In this webinar, we’ll explore recent court judgments that highlight the evolving approach to policy interpretation, with a focus on the application of commercial common sense. You’ll gain insight into how the courts are balancing literal wording with broader commercial context, and what this means for drafting policies and negotiating claims
View event detailsThe role of ESG in bridging the trust gap and bringing the industry closer to the customer
In an industry where customer trust is both vital and fragile, ESG principles offer a powerful framework to rebuild and strengthen relationships. This webinar explores how ESG can go beyond regulatory checkboxes to become a strategic lever for connection, credibility, and customer-centric innovation. Whatever role you are in, this session will provide you with the tools and perspective to turn ESG from a compliance requirement into a customer loyalty driver
View event detailsBreaking the Mould - Hawkins Forensic Investigation
Mould contamination can occur to a range of substrates including commercial and domestic building materials, timber, soft furnishings, fabrics and plastics. It can also affect warehouse stock packaging and materials used to pack product shipments in marine containers. This presentation investigates some of the many types of mould species involved, how they can be used to determine the cause and the timing of the contamination, and their potential effects on air quality and human health. James will also cover some measures that can be taken to remediate contaminated materials
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REPEAT EVENT: Handling Price-based objections
So often it seems that winning or losing a new deal comes down to our price whether it is fee, premium or commission. This comprehensive session will help delegates minimise the chance of price-based objections coming up, recognise types of price objections and what might lie behind them, before providing strategies and tactics to deal with specific objections.
View event detailsGroup Think: what is it and why is it so high on the FCA´s agenda
In their consultation relating to diversity and inclusion, the FCA highlighted “group think” as an issue to be addressed in the industry. Their aim is to see better decision-making, risk management and more effective change. But what exactly is “group think”? How does it manifest itself in an organisation? What are the internal and external risks? What do we need to be doing now? These are the questions that will be addressed in this one hour webinar that is of relevance and importance to anyone working within insurance and financial services, whatever their role.
View event detailsIntroduction to Sustainability for the Insurance Industry
The insurance industry has a powerful role to play in the transition to a sustainable global economy and in powering a green transition for the UK. This introduction to sustainability for the insurance industry outlines exactly how the insurance industry can exercise this power, introduces the regulatory landscape for UK insurers, and discusses how to get started without fear of green washing or reputational risk.
View event detailsREPEAT EVENT: The Secrets to Successful Retirement
Due to popularity we are running this event for those who missed out previously. How to achieve wellbeing in your retirement. Retirement is a major life transition. It is likely to last many years. While for many it is the reward for years of hard work, for a significant proportion retirement is not the positive experience they expected. This webinar uses an evidenced based approach to outline the key challenges and adjustments required, beyond the financial planning, to ensure a fulfilling future. Using our bespoke Wheel of Retirement, we will introduce eight Factors to consider when planning your retirement beyond the financial planning. The webinar includes practical ideas and suggestions for you to use in your retirement preparation.
View event detailsA Scientific Approach to the Problem of Post-Incident Recovery - Hawkins Forensic Investigation
Contamination can be caused by a multitude of different issues such as fire, water, mould and asbestos. Forensic Chemistry Expert Ed Hammersley will talk about these different types of contamination, their sources, and how they are detected and quantified, before detailing some worked examples. He will also discuss the use of technology in contamination assessments including: • Its role in the mitigation of both the direct cost and business interruption • How these technologies can assist the insurer
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Insurance Fraud: what the latest data shows us and what we need to be doing as an industry
Various data and statistics have been released from different sources over the last year which help to give us an insight into the current state of insurance fraud in the UK, from ghost broking to application fraud to claims. During this webinar, we will examine the data and statistics to identify trends and what we need to be doing as an industry in the continued fight against insurance fraud.
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Culture - Central to an Organisation - How to Build, Sustain and Protect a World Class Culture
In this Inspirational and interactive webinar You will gain a solid understanding of what culture is, what the best cultures do and how having a world class culture can be the beating heart that keeps your dreams and hopes alive each day. An excellent opportunity to understand one of the often misunderstood aspects of business. If you want to recruit and retain your best people and create a place where people belong and want to be, you cannot afford to miss this
View event detailsContamination & its Role in Causing Degradation of Metals – Hawkins Forensic Investigation
Metals and alloys are often used for their strength, toughness and corrosion resistance, for applications from domestic plumbing and pipework though to industrial processing equipment. However, when certain chemicals get in contact with susceptible metals they can result in aggressive degradation mechanisms, such as pitting and stress corrosion cracking. In this presentation, Forensic Metallurgist Dr Philippa Moore looks at three common alloys (carbon steel, stainless steel, and brass) as well as common chemicals that can cause them to crack and prematurely fail, such as those that you might have sitting under your kitchen sink.
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10 Years of the Insurance Act 2025 - Has it Made a Difference?
The Insurance Act 2015 was the biggest overhaul of insurance law for over 100 years but what has been its impact on the industry and our clients? What are likely to be the future trends in terms of how it is applied? In this webinar we will examine whether the Act has achieved its aims and, by looking at some of the landmark judgments over the past ten years, how the courts have been interpreting the Act. We will also look at what trends we can expect over the next decade.
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Customer Needs, Strategic Horizons, and Value Proposition
Strategy Series - Learn strategy tools to immediately use in your job! The final part of our two-part webinar series to elevate your strategic thinking and be equipped with practical frameworks used by leading organisations. This series introduces essential strategy tools, ideal for professionals wanting to strengthen their strategic thinking and approach. Part 2: Understand how to put strategic direction into practice, ensuring relevance to employees, customers, clients and stakeholders.
View event detailsWonderful World Of Watches
Many people collect watches – a single watch can easily exceed the limits included within many home contents policies, needing them to be specified. This webinar is an introduction to the watch market, looking at how it is changing, factors influencing price, key risks, and what brokers and insurers should be considering to protect both themselves and their clients.
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Anticipating Change and Setting Ambition
Strategy Series - Learn strategy tools to immediately use in your job! Join this two-part webinar series to elevate your strategic thinking and be equipped with practical frameworks used by leading organisations. This series introduces essential strategy tools, ideal for professionals wanting to strengthen their strategic thinking and approach Part 1: Taking a strategic view through frameworks that enable clarity and long-term perspectives to be considered and explained.
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