How to be a great listener

Webinar
Friday, 07 November 2025
12:00 pm – 1:00 pm (UK time)
BOOKING CLOSED
    • Michael Quigley

Event Overview

If you are a fantastic listener, you will enjoy wonderful relationships, your knowledge of the world can increase rapidly and you will feel more deeply connected to other people. Michael will share with you approaches, methods and frameworks that you can apply straight away, and become a great listener. These can be used in meetings, appraisals, performance reviews and informal conversations, wherever there is an opportunity to listen, you will be find yourself able to practise and improve.

Learning Outcomes

  • Learn how to use Active Listening and the Listening Wheel
  • Learn what may be stopping you from being a great listener, and how to remove it
  • Real life examples of how being a great listener can enhance the quality and success of your relationships- in both your professional and your personal life.

Speaker Bio

Michael Quigley, BA (Hons) 1st class, MA, PGCE, is a former primary school teacher with extensive experience of teaching, coaching, leading and team membership, coupled with a life-long enduring passion for and interest in fitness, wellbeing and growing people.

He is a twice published author of Guidelines for a Wholistic Happy Life and Loving Leadership. His award winning Kataholos Online Learning Platform empowers and motivates over 8000 members in 100 countries. He is a regular blogger and his motivational Podcast, Food for the Journey is listened to and enjoyed worldwide by business professionals.

He has over 20 years of teaching experience and has delivered training sessions for the CII both online and in person throughout the UK for the past 6 years.

Michael has an extensive experience in public speaking, delivering for both the public and private sectors regionally, nationally and internationally, in 3 continents, and now also offers webinars in spanish too.

One of his favourite recent deliveries was for Russell Bedford International at their Senior Leadership Conference in Montreal Canada, where he delivered a a keynote speech and workshop on World Class Leadership.

Venue
  • Webinar

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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.