Events

Event overview: This is an interactive session to explore how CII Memberships can: • Enhance your credibility within your profession • Gain access to a community of like-minded individuals • Provide you with the resources to achieve your career aspirations • Give you a voice to publicly contribute on behalf of your community Followed by refreshments and a BBQ with a Charity raffle to support our chosen Charity Oakleaf Enterprise.

So often it seems that winning or losing a new deal comes down to our price whether it is fee, premium or commission. This comprehensive session will help delegates minimise the chance of price-based objections coming up, recognise types of price objections and what might lie behind them, before providing strategies and tactics to deal with specific objections.

Event Overview In our every day lives we interact with electrical equipment frequently, often without thinking about it. With good product and system design, construction, use and maintenance, the electrical systems and equipment we use do not present a hazard. But when those principles go wrong, they can result in electric shocks. The resulting effects can vary widely, from an ‘unpleasant tingle’, through life-changing burn injuries, to fatal shock (electrocution). Electrical Engineer Richard Heath will review the basic concepts of electric shocks, how they occur, and how electric shock personal injury cases are investigated.

The session will explore where we are with Consumer Duty and provide an update on fair value assessments to include what makes up broker commissions and how to ensure broker costs are fully understood plus an update on where we are with premium finance and whether commissions need to be disclosed and consent sought from clients. We will also look at the rules on multi-occupancy buildings insurances that impact over 5 million leaseholders who are defined as stakeholders. Plus we will look at what the new Leasehold and Freehold Reform Act will mean when it comes to a commission sharing ban.

Event Overview Vehicle design plays a crucial role in preventing and mitigating injuries during road traffic collisions. Improvements in vehicle design have driven car occupant casualty figures down over many decades, through the introduction of more stringent regulatory crash testing to the development of active safety systems. However, in the UK, pedestrians remain over-represented in road casualty figures compared to other vehicular transport modes. In this webinar, Road Traffic Collision Investigator, Adam Barrow provides an overview of the development of pedestrian protection measures in vehicle design, including: • The principles and challenges of pedestrian protection • How vehicle design evolves with, and sometimes leverages, regulation • An overview of the technologies deployed in vehicle design to protect pedestrians

In the same way that many salespeople experience ‘call reluctance’, many others fail to ask for the business, or to have appropriate strategies to deal with objections when they do. This session explores how the work you do earlier in the process can make it easier for yourself by minimising objections and creating an ‘easier close’. We then explore how to handle objections when they do arise, and how to help secure the final close.