Events
Forthcoming events

Public Speaking
Public Speaking is something many people avoid at whatever cost. Glossophobia, or speech anxiety, is the fear of public speaking and it is one of the most common everyday worries in the UK – affecting around 77% of people in the UK. For ambitious people, being able to step up and speak is an essential skill. Using the SuperStar Communicator™ Methodology and my experience and expertise as an international speaker, I will provide invaluable tips to develop your public speaking skills so you will be more confident when speaking.
Tue 16 Sep 12:30 pm – 1:30 pm
Susan Heaton-Wright,

Breaking Up With Self-Sabotage
Your mind can be your greatest asset—or your biggest obstacle. Self-sabotaging behaviours often show up just when we’re ready to move forward, keeping us from growing and progressing in the ways that we want to. This webinar is for you if you want to get out of your own way so you can realise your potential
Thu 25 Sep 12:00 pm – 1:00 pm
Mary Eniolu,

Hops and Risk: what the evolution of beer teaches us about innovation in insurance
This fun and interactive session explores how centuries of brewing innovation, from monastic traditions to craft revolutions, mirror the forces reshaping the insurance industry today. By tasting 5 different beers, we will analyse how brewers have responded to cultural shifts, technology, regulation, and consumer demands and what insurance professionals can take as valuable lessons for designing
resilient, customer-centric innovations.
Thu 25 Sep 6:00 pm – 8:30 pm
Jeff Heasman, Insurance Upskill

The Dark Art of Cyber Underwriting
Cyber insurance is one of the newer products in the market and is growing and changing all the time. This webinar gives an overview of the history of the product and key covers it provides, with no bias towards any one insurer. It looks at some recent cyber incidents, and in the light of those reflects on how brokers can better help clients to prepare & defend themselves, and what changes insurers may look to introduce as cyber risk continues to evolve.
Fri 03 Oct 12:00 pm – 1:00 pm
Roger Lewis, Fuse Consultancy

Nature and the insurance industry
The insurance industry has a powerful role to play in the transition to a sustainable global economy and in powering a green transition for the UK, but sustainability is about more than just carbon emissions and Net Zero. This session looks at how nature and the insurance industry interact and what the industry can do to get started with nature. It also explores how organisations in the industry can create meaningful, lasting impact whilst seizing the competitive opportunities of doing business better.
Fri 10 Oct 12:00 pm – 1:00 pm
Mike Wrathall, Wrathall Consulting

Joint Learning and Development (CPD) Conference
Our next annual Joint Learning and Development (CPD) Conference will be taking place at Lingfield Park Resort.
This conference, hosted jointly by the Insurance Institute of Sussex, North Downs Insurance Institute and the Insurance Institute of Guildford, will deliver 5 hours of quality CPD that will be of interest to all general insurance professionals. During the day, we have planned a range of topical subjects which will include:
* contract works insurance
* fraudulent claim trends over fire, theft, liability and motor
* lithium-ion batteries
* plant pathology investigations in the insurance industry
* underinsurance including rebuilding costs and the complications of listed buildings
Book your place(s) by 31 August to take advantage of our discounted rates - click on the Book Now button for more information.
Thu 16 Oct 8:45 am – 4:00 pm
Lingfield Park Resort
Previous events
Chemical Hazards: Risks Associated with Chemistry Laboratories & Processing Environments-
Ben discusses some of the inherent chemical hazards found in chemistry laboratories and processing areas. He will focus on hazards associated with chemical compatibility and reactivity, the use of flammable solvents, and chemical exposure. These hazards can pose risk of fires, chemical spills, overpressure events and personal injury, sometimes with catastrophic outcomes. Ben will briefly explore the main contributing factors that exacerbate the frequency of such events and how these can be mitigated
Thu 11 Sep 9:30 am – 10:15 am
Benedict Barron,

PFS Surrey Autumn Roadshow
Wealth and cashflow planning helping clients visualise their future
Our Autumn Roadshows will focus on the intrinsically linked topics of cashflow and wealth planning. We’ll also cut to the chase on exactly how AI is already driving real efficiencies within advice firms.
Thu 11 Sep 8:30 am – 3:35 pm
Guildford Manor Hotel

Retaining Top Talent
In the words of Jim Collins, the author of the book Good to Great, “those who build great companies understand that the ultimate throttle on growth for any great company is not markets, or technology, or competition, or products. It is one thing above all others: the ability to get and keep enough of the right people.” For any company to succeed, it must succeed in maximising its human resources.
Thu 04 Sep 12:00 pm – 1:00 pm
Mary Eniolu,
Contamination of Plastic is Not so Fantastic - Hawkins Forensic Investigation
Failures of polymeric materials can be caused by a number of factors, but contamination is perhaps one of the most interesting causes of failures that we come across. Contamination can be internal or external, it may result in almost instant or significantly delayed failures and quite often it cannot be easily detected until the failure occurs. Jacek provides insight into how polymeric materials can become contaminated and how this can lead to failures.
Thu 28 Aug 9:30 am – 10:15 am
Jacek Czech,

Electric Vehicles
To be aware of the main risks surrounding electric vehicles, particularly including the severity of fires involving them. A high level summary of general issues facing EV's at present. This will give delegates an appreciation that it is a different way of thinking about travel and that there are other factors to consider, especially for Underwriters when dealing with a large amount of energy stored in a metal box.
Wed 27 Aug 12:00 pm – 1:00 pm
Simon Cutmore,
Commercial Sense in Policy Wording Interpretation: A Review of Recent Court Judgments
In recent years, the courts have increasingly emphasised the principle of "commercial sense" when interpreting ambiguous or disputed terms. But what does this really mean for underwriters, claims professionals and brokers? In this webinar, we’ll explore recent court judgments that highlight the evolving approach to policy interpretation, with a focus on the application of commercial common sense. You’ll gain insight into how the courts are balancing literal wording with broader commercial context, and what this means for drafting policies and negotiating claims
Wed 20 Aug 12:30 pm – 1:30 pm
Jeff Heasman,