Previous events
All previous events
How liability arises in tort
We sell many different liability insurance policies to customers every day, therefore brokers, underwriters and claims staff alike should understand the law of tort, as failure to understand this means protections may be inadequate and a fair presentation of risk may not occur.
View event details
Fatigue and Stress: recognising the similarities, the differences and coping strategies
Stress and fatigue are often confused; they have some similarities but also many differences. This webinar will help you to identify what stress and fatigue feel like, and how to use coping strategies to deal with both.
View event details
Directors and Officers insurance overview
The webinar will briefly explain the history of D&O and how the D&O marketplace is changing dramatically due to the economy. The sad fact is that many businesses will struggle badly over the next few years and lots of redundancies will have to be made. This will result in a sharp spike in both Directors and Officers and Employment Liability Practices claims.
View event details
IF3 Insurance Underwriting Process Overview
The course will look at the best exam techniques to use to pass IF3.
View event detailsPractical Mindfulness Techniques
As we head into the darker evenings, managing your wellbeing may be more of a challenge with many of us finding it hard to stay positive and productive. This session introduces a range of mindfulness techniques that will help you stay on top form.
View event details
MO5 Insurance Law intensive revision course (1)
This intensive revision course is designed to help you develop your exam technique and knowledge for the MO5 module. These webinars will help delegates wherever they are in their MO5 journey, at the beginning or at the end revising for their multiple-choice examination.
View event details
Exploring Inclusion and Diversity Session 1: What does inclusion mean?
We’re launching a series of talks to help us explore how inclusive we are as an industry and challenge ourselves to become allies and advocates. These sessions are for everyone, we just need you to have an interest in promoting Inclusion and Diversity. We’ll cover a wide range of topics, from helping you uncover your own response to bias to engaging your colleagues in meaningful change.
View event details
Careers Week - Network for Success
Networking is an essential skill if you wish to raise your profile professionally and/or move your business forward, yet it is something many people dread. Being able to create and maintain a strong network is crucial. This interactive virtual masterclass provides the audience essential skills in face to face and online networking.
View event details
Coaching & Mentoring
The challenges of the last months have meant that adapting and learning new skills is more important than ever. This session is designed for anyone who is involved with sharing their knowledge and expertise with others.
View event details
Careers Week - Time Management
Being able to manage your time and work more effectively and efficiently is a skill we all need to acquire. In this interactive workshop, we will share practical ways to manage your time and work more efficiently.
View event detailsFCA Business Interruption Insurance Test Case - FOS decisions
Following the Supreme Court appeal judgment I delivered 44 talks to CII local institutes attended by 2,355 members and now have a further talk on the subject. The one-hour webinar is again comprehensive and interactive and will focus on a number of various decisions made on complaints referred to the FOS following claims that have been turned down by insurers with the FOS considering the judgment of the Supreme Court in its decisions.
View event details
Vulnerable Customers
The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact many insurers' pricing models have taken significant advantage of these customers; often the more vulnerable the customer the more the insurer has loaded rates at renewal.
View event details
Careers Week - Raise your Visibility for Career Success
How is it that some people rapidly climb the career ladder whilst others – who might be equally as good, remain at a lower level? Having studied very successful people; watching their behaviour, actions and attitudes, I have identified key engagements these successful people do in order to be visible to decision makers. Come find out how...!
View event details
Careers Week - Presentation Skills
Presenting, whether for pitching for investment or ideas; presenting to clients, stakeholders or senior management is an essential skill for any ambitious individual. It is an opportunity to develop credibility and raise your profile. In this virtual workshop I share the secrets of presenting “Superstar Communicator” style.
View event details
Careers Week - Interview Skills
There are a number of communication techniques to help you nail an interview: performing with credibility and impact. This virtual workshop shares techniques for being interviewed. But it is an invaluable workshop for interviewers too.
View event details
Vulnerable customers - signposting to specialists
In this webinar, Johnny Timpson and Nicola Maguire highlight the regulatory and Government policy drivers that require us to act in the consumers best interest and consider signposting where appropriate. They also explore the BIBA Find Insurance Service and how to use it for client benefit. In addition, they discuss the new National Disability strategy.
View event details
IF1 Compulsory CII Certificate Subject Revision Day
Alan will guide you through all the IF1 content during the day and will use his experience and enthusiastic presenting style to create relevant plain English examples to equip all the delegates to pass IF1.
View event details
CII Examination Techniques
This three hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.
View event details
Financial Awareness – A plain English overview for all insurance staff on how to understand clients’ accounts
Financial awareness – a plain English overview for all insurance staff on how to understand clients’ accounts. Covid-19 has forced the UK into a recession and understanding clients’ accounts has never been more important for brokers and underwriters alike.
View event details
960 advanced underwriting training
Alan will Explain how to best construct an exam answer in order to delight the examiner, he will also go through the key syllabus areas as well as detailing what is happening in the insurance claims market today, so that you can make your coursework answers relevant. There will be an opportunity to discuss with Alan any areas of the syllabus where you would like to obtain greater clarity.
View event details