Previous events
All previous events
Motor Legal Expenses Insurance
Motor Legal Expenses (MLE) is a class of insurance frequently misunderstood, overlooked or dismissed altogether. For many claimants however, MLE can be a vital form of cover, and one which has changed significantly with the implementation of the Civil Liability Act in May 2021. This important legal instrument has made sweeping changes to the way both personal injury and ULR claims are handled and also how MLE is worded, priced and sold.
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Emotional Intelligence and Bias
Bias, we all have it! Building team culture that embraces diversity, different strengths, weakness, and experiences of all team members, begins with developing awareness of ourselves and what impacts we have on others. This session will help attendees to consider and build their emotional intelligence, considering any unconscious and cognitive bias. This session will help you to recognise bias and potentially how this can negatively impact teams and organisations.
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Hybrid Q&A with Jonathan Clark, Interim CEO of the CII and Hazel Richards, Chair of Bristol & Cheltenham PFS: The future of our membership
We are delighted to invite you to join us for an exclusive event - our first, hybrid lunchtime Q&A with senior representatives from the CII and PFS. Jonathan Clark, Interim CEO of the CII and Hazel Richards, Chair, of Bristol & Cheltenham PFS, form our panel to answer your questions. You can ask them directly about: • Proposed CII membership changes following the recent member consultation • The Professional Map – what does it mean for you? • The positive effect and outcomes it can have for you as a member • Any concerns you may have about what it means for you as a member You can familiarise yourself with the consultation outcomes and the CII Group’s emerging plans on the event page on our website, ahead of the Q&A. Lunch will be provided for those who join us in person. We hope you can join us.
View event detailsBristol institute IF1 Overview
The course will look at the best exam techniques to use to pass IF1. We will explore: • The different types of risk, • The U.K. market place • The six insurance principles of insurable interest, duty not to misrepresent/ fair presentation of risk, indemnity, proximate cause, subrogation and contribution • The legal and regulatory aspects of insurance
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Examination techniques
This three-hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.
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The Civil Liability Act Revisited
The Civil Liability Act, introduced on 31 May 2021, brought about the biggest changes to RTA personal injury claims procedures in 30 years. Whilst it is still relatively early days, the Act has now had a little time to bed in and we look at its effects .
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An introduction to the insurance industry
This three-hour webinar (with a break in the middle) will be ideal for staff who are new or fairly new to the insurance industry, for those studying IF1 or for those who just want to get a better understanding of the main principles that underpin our industry.
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Financial awareness in insurance, what all brokers and underwriters should understand about company accounts
Covid-19 has forced the UK into a recession and understanding clients' accounts has never been more important for brokers and underwriters alike, with tremendous scrutiny now being put on clients' accounts, so account executives, account handlers and underwriters will need to understand the main terminology.
View event detailsBI covid claims – where are we now
This webinar will provide an update post the Supreme Court Appeal judgment of 15 January 2021 and will focus on a number of various decisions made on complaints referred to the FOS, insurer statistics on claims payments, the Corbin & King v AXA High Court case (which they have decided not to appeal despite the fact that the judgment has gone against them) and the Stonegate pub chain action.
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An overview of Commercial package insurance
This webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover.
View event detailsRestoring Trust in Insurance by Improving Customer Service
At a time when the public image of insurance has never been in a more intensive spotlight, this webinar looks at the joint issues of customer service and trust – inextricably linked and vital to the future prosperity of the insurance sector. Poor service is guaranteed to alienate customers at the best of times and recent events in the insurance world have led many to question the fundamental trust between insurers and their customers.
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How contract conditions can change the liability of an insured and why brokers must advise clients on this (1)
Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer.
View event detailsCommercial Property Insurance – What is actually covered in an All Risks wording?
This presentation explores what is covered in an 'All risks' Commercial Property wording which is not as wide as the title suggests! Brokers use the term ‘All Risks’ every single day but rarely stop to think about the full coverage they are offering. This webinar will enable staff to get under the bonnet of an All Risks wording and have more confidence in advising on this cover going forward.
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Credit Hire - The What? When? How? and Who?
It has only been around for 30 years or so, but in that time credit hire has become one of the most sensitive and polarising subjects in the general insurance market. Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public.
View event detailsHow contract conditions can change the liability of an insured and why brokers must advise clients on this
Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer.
View event detailsOgden the three different rates in the UK and how they are changing liability claims
Brokers/Insurance company staff if you do not understand the long-term implications of a negative Ogden in the marketplace then you will be failing your clients – this presentation will help you understand why Parliament’s decision to create and stick with a negative Ogden rate has an impact on ALL major liability injury claims. Even the traditional EL limit of £10m is now looking too small let alone PL limits of £2m.
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2022 IIB Annual Dinner FULLY BOOKED
You are cordially invited to the 2022 Insurance Institute of Bristol Annual Dinner, taking place at the Bristol Harbour Hotel on 29th April 2022.
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Cert CII Fast Track Remote Learning Programme
The Insurance Institutes of the South West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Certificate in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Cert CII in 14 weeks through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
View event detailsDiploma in Insurance Online Training Programme
The Insurance Institutes of the South West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 15 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
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Through the Grapevine: what wine can teach us about being a better communicator!
The characteristics of a good wine can teach us a lot about the characteristics of a good communicator. Through tasting five different Spanish and Portuguese wines, each with a unique character, this session will relate these characteristics to the five essential characteristics of a good communicator, from preparation through to the execution of a message.
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