Previous events
All previous events
A plain English overview of Engineering insurance and inspection (1)
This is an hour’s presentation looking to provide a plain English overview of the Engineering insurance market, which is often shrouded in mystery and badly understood. We will look at both the inspection and insurance cover elements of Engineering insurance. Because engineering as a product is so misunderstood, there are enormous amounts of equipment across the UK that have no explosion cover despite the client having an 'All Risks' wording! The same problem applies to inspection where clients are often breaking the law by not getting an item inspected but do not realise this. For brokers this is a missed income opportunity and a significant professional indemnity exposure. This webinar, delivered by Alan Chandler one of the most popular presenters in the UK, is very appropriate for brokers, underwriters, claims staff and loss adjusters as well as anyone else who wishes to gain a greater understanding of the insurance marketplace.
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Bristol institute MO5 overview day
This intensive revision course is designed to help you develop your exam technique and knowledge for the MO5 module. These webinars will help delegates wherever they are in their MO5 journey, at the beginning or at the end revising for their multiple-choice examination. Led by one of the UK's foremost insurance trainers, Alan Chandler, the syllabus will be explained in plain English with practical examples. The webinars will also include an interactive opportunity to ask Alan about any areas of the syllabus where candidates are stuck.
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SURE: a new technique to ensure clients have understood your advice
We naturally ask the client if there is anything they didn´t understand and often, the client replies “No”. Or we ask if everything was clear and the client answers “Yes”. But can we rely on these answers as being an accurate reflection of whether the client truly has listened to and understood that advice? The answer is NO!! Recent FCA guidance papers on vulnerable customers and the new consumer duty have emphasised the obligation to take steps to ensure the customer has understood our advice and recommendations and anyway, it is just good practice! That is why, in this session, Jeff Heasman will outline his SURE technique for insurance and financial services professionals, based on concept checking, a method traditionally used in language teaching. Concept checking is designed to determine, with as much certainty as possible, that the client has understood the advice. Easy to apply to day-to-day interactions with clients, the SURE technique will help avoid misunderstandings now and in the future.
View event detailsWebinar: Motor Insurance - all you need to know in a nutshell
We all purchase motor insurance for ourselves and most brokers place it for their clients in some shape way or form, but how much do we really know about motor insurance. It has become so automated that many broker and insurer staff have forgotten the details of the cover, and some have never even been taught about the coverage, well this is opportunity to refresh and learn about this essential cover. A generation back most people's first taste of insurance was writing out cover notes and working through manual rating guides forcing staff to understand component parts of motor cover. This has now been replaced by big data and automation meaning less and less people have retained knowledge of this key cover.
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Seminar-THROUGH THE GRAPEVINE: WHAT WINE CAN TEACH US ABOUT BEING A BETTER COMMUNICATOR!
Combining CPD with wine tasting - what could be better? The characteristics of a good wine can teach us a lot about the characteristics of a good communicator. Each wine is unique in its character and so too is each person. However, there are common ingredients and methods that go in to producing the finished article, whether it be a good wine or a good communicator. Through tasting five different Spanish wines, each with a unique character, this session will relate these characteristics to the five essential characteristics of a good communicator, from preparation through to the execution of a message.
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A plain English overview of Engineering insurance and inspection
This is an hour’s presentation looking to provide a plain English overview of the Engineering insurance market, which is often shrouded in mystery and badly understood. We will look at both the inspection and insurance cover elements of Engineering insurance. Because engineering as a product is so misunderstood, there are enormous amounts of equipment across the UK that have no explosion cover despite the client having an 'All Risks' wording! The same problem applies to inspection where clients are often breaking the law by not getting an item inspected but do not realise this. For brokers this is a missed income opportunity and a significant professional indemnity exposure. This webinar, delivered by Alan Chandler one of the most popular presenters in the UK, is very appropriate for brokers, underwriters, claims staff and loss adjusters as well as anyone else who wishes to gain a greater understanding of the insurance marketplace.
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Assertiveness and Personal Impact
This session focus on the need for us all to make a positive first impression and build confidence through positive personal impact. It’s a key skill to be able to be assertive but to fully appreciate the needs of others, in debate and discussions. This session will help you recognise when over assertive behaviour can be perceived as aggressive with tips and tools on ensuring you are heard and respected when speaking up.
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A plain English overview of contractors insurance
From small builder to plumbers through to large building firms there are an increasing number of contractors needing insurance often due to the fact that building firms now take on contractors rather than employees. These contractors need professional guidance on their insurance needs and this presentation will outline the main factors to be taken into account. As an example, would a small building firm really understand the difference between labour-only and Bona-fide sub-contractors, if they do not have a broker they are in big trouble as the Insurance Act 2015 says they must make a fair presentation of risk, without help how do they do this?
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Setting correct property, stock and contents sums insured in a high inflation world.
It is estimated that at least 80% of policies have incorrect sums insured! This presentation looks at the major issue of under insurance in the UK property market and how to help your clients avoid the under-insurance trap. Under insurance has been made considerably worse now that we are seeing UK inflation go into double digits, and this is something all brokers, underwriters, claims staff and loss adjusters need to be aware of.
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IF1 Bitesize a three hour overview
The course will look at the best exam techniques to use to pass IF1. We will explore: • The different types of risk, • The U.K. market place • The six insurance principles of insurable interest, duty not to misrepresent/ fair presentation of risk, indemnity, proximate cause, subrogation and contribution • The legal and regulatory aspects of insurance The course will be delivered by Alan Chandler, Chartered Insurer who has taken thousands of people from nothing to fully ACII qualified, including training many national prize winners, so you will be getting the best possible help to pass IF1.
View event detailsHow to best advise around Business Interruption extensions
One of the many things the Covid-19 pandemic has taught the insurance industry is the importance of going through the various Bi extensions with clients and documenting these discussions. Failure to do this could leave the broker wide open to a PI claim against them.
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Considering Socio-economic background and creating inclusive environments
Despite not being one of the 9 protected characteristics under the Equality Act, people from lower socio-economic backgrounds experience bias, discrimination and significant inequality of opportunity. Working with Jess Woodsford and Rose Sellman-Leava, Directors of Inclusive Futures CIC, this session will explore the challenges relating to socio-economic backgrounds, and why this is important to consider in a work context.
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H&S in Farming Claims
Forty-One people were killed in agriculture in the last year. Agriculture has the worst rate of worker fatal injury of any industrial sector. This session will look at what happens when the HSE/police investigate a fatal or serious injury incident and the steps that businesses and individuals can take to protect themselves and their employees.
View event detailsHow to set correct Business Interruption sums insured
Business Interruption insurance is one of the most misunderstood covers in the marketplace and this webinar looks at how sums insured can be set correctly. The webinar will deal with setting the correct sums insured for Gross Profit, Gross Fees/Revenue and Increased Cost of Working only covers. The training will be very suitable for brokers, underwriters and claims staff working in commercial insurance and anyone studying for the CII diploma subject M93 Commercial property and business interruption.
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Sponsored Walk Brecon Beacons Horseshoe Trail for the Bristol & Weston Hospitals Charity 17 September 2022
Complete a challenging Welsh walk for the President's Charity!
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Professional indemnity overview
This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing. The webinar, presented by Alan Chandler, one of the most popular presenters in the UK, explores the problems posed by a claims made wording and the difficulty clients have going into retirement without adequate run off cover. The presentation also looks at ensuring the correct limits of indemnity are set.
View event detailsThe legal principles of insurance
All staff working in the insurance industry should have a practical working knowledge of these principles and this one-hour webinar delivered by Alan Chandler, one of the most popular insurance presenters in the UK, will provide the practical knowledge of these very important pillars that underpin our industry. This one-hour webinar will be useful for all brokers, underwriters, and claims staff and as they form the main basis of the Cii exams very useful for anyone studying subjects such as IF1 and MO5.
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FCA Consumer Duty and update for GI
The FCA want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers and they wish to drive a healthy and successful financial services system in which firms can thrive and consumers can make informed choices about financial products and services. They consider that firms are not consistently and sufficiently prioritising good consumer outcomes and this causes consumer harm and erodes consumer trust. With final rules due to be published by 31 July 2022 this talk will update you as to what now will be needed.
View event detailsWorkplace Wellbeing Webinars
The IIB is pleased to partner with Mental Health in Business (MHIB) Ltd, a leading workplace mental health education & training service provider, to provide a series of four 60 minute webinars during September. Each module begins at 12:00 on 6th, 13th, 20th and 27th September using Zoom. MHIB work closely with businesses to establish lasting change when it comes to mental health and wellbeing in the workplace. Our education, training and support programmes are in line with the latest government guidelines, ensuring that those businesses we work with are leading the way in employee mental health and wellbeing.
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Summer Networking Event
The IIB invites you to our first post-pandemic Summer Networking Event, enjoying a drink in the sun! We have booked out the Tank Lounge at Zero Degrees, Bristol and have our own bar. We have access to the terrace and there is space for over 100 people. Tickets are £10 per person, which includes two drinks (usually £12). We look forward to welcoming you!
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