Previous events

All previous events

Commercial Property Insurance: How to Set Correct Sums Insured

  • Fri 27 Jun 2:30 pm – 3:30 pm
  • Online
    • Alan Chandler

It is estimated that more than 60% of policies have incorrect sums insured! This presentation looks at the major issue of under insurance in the UK commercial property market and how to help your clients avoid the under-insurance trap. The presentation, delivered by Alan Chandler one of the UK's most popular insurance presenters, will look at what clients actually need to take into when settling Buildings, Contents and Stock sums insured. Alan will explore why under insurance is so common, the effects of under insurance for the client and why under insurance is an increasing cause of Professional Indemnity claims against brokers.

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Speed Networking

  • Thu 26 Jun 6:00 pm – 8:00 pm
  • Armada House

Join the NextGen committee in our speed networking event! Networking and drinks with a dedicated "speed networking" for 30 minutes to help members put themselves out there and push past that initial awkward introduction. Networking offers numerous benefits that can significantly enhance both personal and professional growth. By building valuable relationships, individuals can unlock new opportunities in their careers and gain insights that keep them informed about the latest industry trends. Connecting with others provides access to resources and support, enabling individuals to overcome challenges more effectively.

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Interview Skills: For Candidates and when Recruiting

  • Wed 25 Jun 12:30 pm – 1:30 pm
  • Online
    • Susan Heaton-Wright, Superstar Communicator

Interviews are being conducted virtually. Even when we are able to meet face to face again, recruiters indicate that there will be a combination of virtual and face to face interviews. There are a number of communication techniques to help you nail an interview: performing with credibility and impact. This virtual workshop shares techniques for being interviewed. It is also an invaluable workshop for interviewers too to consider how to prepare, assess and ask questions.

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Manage Your Fear and Show up with Confidence

  • Wed 18 Jun 12:30 pm – 1:30 pm
  • Online
    • Susan Heaton-Wright, Superstar Communicator

Being able to manage your fear and show up with confidence is essential for career development. Fear could prevent you from showing up with confidence for meetings, for presentations and public speaking and doing examinations for professional qualifications. Fear could impact your career development and your credibility. It is important to learn how to manage your fear. There are situations where we are affected by fear; this could impact on our performance, or we could avoid taking up opportunities that could progress our career. In this powerful masterclass, Susan shares techniques to understand and manage your fear so you can present the very best version of yourself in business situations.

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Understanding Household Lines Claims Handling

  • Fri 13 Jun 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler

This webinar delivered by Alan Chandler one of the leading presenters in the UK looks at what a household claims handler would look for in the event of a claim. The webinar explores the importance of early notification of claim by the policyholder, what information a Household claims handler will typically seek and when they will use an outsourcer. The presentation will also explore the insurers obligations under the Enterprise Act 2016 and why they must settle promptly. Finally, we will explore when a policyholder can approach the FOS over a claim.

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Network for Success

  • Mon 09 Jun 12:30 pm – 1:30 pm
  • Online
    • Susan Heaton-Wright, Superstar Communicator

Networking is an essential skill if you wish to raise your profile professionally and/or move your business forward, yet it is something many people dread. Being able to create and maintain a strong network is crucial. This interactive masterclass provides the audience essential skills in face to face and online networking. Including meetings strangers, having interesting conversations, when to move on; following up and keeping in touch with your network. This session focuses on face to face and virtual networking.

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Supporting Early Career Colleagues

  • Wed 04 Jun 12:00 pm – 1:00 pm
  • Online
    • Inclusive Futures CIC

Inclusive Futures is a not-for-profit Community Interest Company dedicated to social mobility. It is driven by its vision to create an inclusive society where all individuals are empowered to realise the future that is right for them. Inclusive Futures supports young people to thrive in their chosen careers, and supports businesses to create inclusive work environments. This session will explore supporting early career colleagues.

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Wellbeing Webinar: Understanding Suicide: Opening up the Conversation

  • Tue 03 Jun 12:00 pm – 1:00 pm
    • Steve Heath, Mental Health in Business

Have you ever thought about developing your skills and knowledge in terms of how to respond to someone having thoughts of suicide? Or perhaps you've been impacted by the subject of Suicide in some way and would like to become more comfortable with talking about it? Join us for this powerful session, exploring suicide in a safe and empowering way. A key takeaway is a message of hope – hope for recovery for those that are experiencing thoughts and feelings of suicide and hope that we can all play a part in creating suicide-safer communities.

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Why Underinsurance in Home Contents is so Prevalent, and Practical Tips/Tools to Address it

  • Tue 27 May 12:00 pm – 1:00 pm
  • Online
    • Samantha Newman

Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are underinsured. Unfortunately, the same is often true for the contents in those homes. Why is this, and what can the industry do about it?

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Wellbeing Webinar: Getting to Know Your Inner Critic

  • Tue 20 May 12:00 pm – 1:00 pm
    • Jay Unwin, Mental Health in Business

This session will explore the role of the inner critic, what it is, and what can be done to reduce the negative impact of the inner critic on mental health and wellbeing. Participants will leave the session with some practical tools and techniques to help them to manage their inner critic and to thrive both at home and at work.

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FCA GI Consumer Duty, Premium Finance and Multi-Occupancy Update

  • Tue 13 May 12:00 pm – 1:00 pm
  • Online
    • Branko Bjelobaba FCII, Branko Ltd

We’ve had Consumer Duty for nearly two years now and the FCA published an update on 11 March 2025. “Firms must find their own approaches to embedding the Duty, based on their size, activities, and resources - these findings provide the extra insight industry have asked for, and show how the information we request is being used to help firms deliver the Duty.” We shall explore where we are with Consumer Duty and the session will also provide and update on fair value assessments to include what makes up broker commissions and how to ensure broker costs are fully understood and a further update on where we are with premium finance and whether commissions need to be disclosed and consent sought from clients.

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Preparing for Mid-Year Staff Appraisals in the Insurance Industry: MANAGER'S Point of View

  • Thu 08 May 12:00 pm – 1:00 pm
  • Online
    • Michael Quigley, Kataholos

High quality staff appraisals are essential and it is crucial that you feel confident that you can conduct them successfully as a Manager. This webinar will be delivered from an insurance industry perspective and is relevant for all managers involved in broking, underwriting or claims. Come and join us to learn how to get this critical staff retention and motivational aspect correct, for the benefit of all!

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IF1 Revision Day

  • Thu 08 May 9:00 am – 4:00 pm
  • Online
    • Alan Chandler

The course will cover all the main aspects of the compulsory certificate subject IF1. We will explore: • The different types of risk, • The U.K. market place • The six insurance principles of insurable interest, duty not to misrepresent/ fair presentation of risk, indemnity, proximate cause, subrogation and contribution • The legal and regulatory aspects of insurance The course will be delivered by Alan Chandler, Chartered Insurer who has taken thousands of people from nothing to fully ACII qualified, including training many national prize winners, so you will be getting the best possible help to pass IF1.

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Neurodiversity

  • Wed 07 May 12:00 pm – 1:00 pm
  • Online
    • Inclusive Futures CIC

Inclusive Futures is a not-for-profit Community Interest Company dedicated to social mobility. It is driven by its vision to create an inclusive society where all individuals are empowered to realise the future that is right for them. Inclusive Futures supports young people to thrive in their chosen careers, and supports businesses to create inclusive work environments. This session will explore neurodiversity in the workplace.

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Preparing for Mid-Year Staff Appraisals in the Insurance Industry: EMPLOYEE’S Point of View

  • Fri 02 May 10:00 am – 11:00 am
  • Online
    • Alan Chandler

Often staff struggle to know what evidence to provide to their manager when they have a mid-year appraisal and as such under sell themselves. Others do not have mid-year appraisals at all unless they ask! Creating evidence of achievements against targets is a proactive task for the member of staff and this one-hour webinar, presented by Alan Chandler one of the most popular speakers in the UK, will help staff to better show case their achievements to their manager. This webinar will be delivered from an insurance industry perspective and is relevant for all staff involved in broking, underwriting or claims. Practical examples will be given in each case of what evidence of achievement could look like.

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Wellbeing Webinar: Navigating Redundancy & Rebuilding Confidence

  • Tue 29 Apr 12:00 pm – 1:00 pm
    • Jay Unwin, Mental Health in Business

This empowering one-hour webinar provides practical strategies and evidence-based techniques for managing the emotional impact of redundancy and rebuilding your confidence. Designed for professionals who have recently experienced job loss or are going through the redundancy process, this session will equip you with tools to navigate this challenging transition and emerge stronger. We'll explore the psychological effects of redundancy and how they can impact your mental health and self-esteem. You'll learn effective coping mechanisms to manage stress and anxiety, as well as techniques to reframe your perspective and identify new opportunities. The webinar will also cover strategies for rebuilding your professional identity, enhancing your resilience, and cultivating a growth mindset.

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Lesser Known Leadership Skills: Become a RARE Leader

  • Thu 24 Apr 12:00 pm – 1:00 pm
  • Online
    • Michael Quigley, Kataholos

Business can be highly competitive, so possessing unique skills and abilities as a leader, will help you to stand out from others, and open up new doors of opportunity for you. In this interactive and informative webinar with Michael from Kataholos, you will learn lesser known leadership skills, which can give you a unique edge.

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Social Mobility in the Workplace

  • Wed 23 Apr 12:00 pm – 1:00 pm
  • Online
    • Inclusive Futures CIC

Inclusive Futures is a not-for-profit Community Interest Company dedicated to social mobility. It is driven by its vision to create an inclusive society where all individuals are empowered to realise the future that is right for them. Inclusive Futures supports young people to thrive in their chosen careers, and supports businesses to create inclusive work environments. This session will explore social mobility in the workplace.

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Developing Future Leaders

  • Thu 17 Apr 12:00 pm – 1:00 pm
  • Online
    • Michael Quigley, Kataholos

In this interactive and informative website with Michael, you will gain a chance to develop yourself, as a future leader, in this crucial part of your leadership journey.

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Loving Leadership: The World is Ready for a New Kind of Leader

  • Thu 10 Apr 12:00 pm – 1:00 pm
  • Online
    • Michael Quigley, Kataholos

In this interactive and informative webinar with Michael from Kataholos, he will take you through his unique model of leadership, Loving Leadership.

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