Claims Handling in Commercial Insurance

Online
Thursday, 09 April 2026
12:00 pm – 1:00 pm (UK time)
    • Alan Chandler

Claims handling in Commercial insurance

This webinar delivered by Alan Chandler one of the leading presenters in the UK, looks at what a claims handler in Commercial insurance would look for in the event of a claim.

The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.

Learning Outcomes

Delegates will be able to:

  • Understand how Commercial insurance claims operate.
  • Understand the importance of early claims notification and the problems that can be caused by delays.
  • Understand when an external outsourcer is usually appointed.
  • Understand the obligations on both the insured and insurer in respect of a Commercial insurance claim.
Venue
  • Online event

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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.