Visit to Aviva Digital Garage

This CPD visit to Aviva Digital Garage, in the heart of London's Tech City in Shoreditch, provided a first-hand insight as to how Aviva is using digital applications to transform the insurance business.

The visit showcased and demonstrated some of the exciting innovations they are developing. The hosts provided an introduction to their digital businesses, an overview of how their digital story has evolved and some insights into some of the new things they are working on.

Attendees were also given an insight into the launch of Aviva's own start up, Quote Me Happy, which commenced in 2011 to cater for the growing number of motorists looking to buy and manage their insurance online through aggregators. Members were also introduced to Quantum, Aviva's data science practice, which brought to life how Aviva is using its data and analytics to give customers a simple and rewarding experience. Finally, attendees were briefed on its history and how the company is driving cultural change for Aviva.

By the end of this visit members would have gained an insight into:

• How a digital environment can allow customers to engage with insurance products and services

All presentations included a Q&A session.

Attendees will be required to make their own travel arrangements to/from Aviva Digital Garage.

Places on visits are limited and will be allocated on a first come, first served basis.

A fee will be charged for all visits. Visit fees are non-refunded if cancelled.

Please do let us know what we can do to make this visit fully accessible to you.

Please contact Susan Phillip (020 7397 3913) or Edward Walker (020 7397 3915) with any queries regarding this visit.