CPD programme

In this IIL empowering webinar, Nick Thomas dispels many sales myths including the concept of the 'natural salesperson’ demonstrating that attitudes are often more important than attributes and that the skills we lack can be developed through the right kind of practice. It also explores attitudes to sales and reframes sales as a virtuous pursuit that brings potential value to clients. More than anything it examines why people fail to achieve sales outcomes - how they get in their own way, and how to remove these obstacles to supercharge sales performance.

The YMC’s hugely popular 'So you want to be a CEO?' series returns for 2024 with a chance to meet Ken Norgrove, Chief Executive Officer of RSA Insurance UK & International.

In this IIL claims webinar, Bijal Fatania and Hursh Pratap Singh talk about the discovery of second-hand trauma when dealing with distressing claims, and most importantly, how improved support is required for the insurance industry.

In this IIL financial planning webinar, Jacqueline Berry gives an overview of the extent of unpaid carers within a typical advice firm's client bank, what the additional needs of this group of clients are and practical actions firms can take as part of their approach to vulnerability.

In this IIL educational visit, attendees can explore the Royal Courts of Justice and the Rolls Building, renowned for its jurisdiction over insurance cases.

In this IIL casualty webinar, Dr Jon Burton provides an overview of new and emerging contaminants of concern with respect to risks to health and the environment with a focus on persistent chemicals and microplastics.