Forthcoming events

This month

Flooding: The Road to Resilience

  • Tue 18 Nov 9:30 am – 4:00 pm
  • Novotel York

Flooding: The Road to Resilience An event that Claims Management practitioners should not miss!! About the Event: Flooding remains one of the most pressing environmental challenges facing the UK. This seminar will bring together professionals from the insurance, flood recovery, infrastructure, and climate sectors to examine how we can collectively build resilient communities in the face of increasing climate-related flood risks. This one-day forum is designed to spark cross-sector collaboration, deepen understanding of practical resilience strategies, and explore how the insurance and resilience sectors can lead and support communities before, during, and after flooding events.

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All forthcoming events

14 January 2026 - Webinar presentation - An introduction to CII General insurance examinations

  • Wed 14 Jan 12:00 pm – 1:00 pm
    • Alan Chandler Chartered Insurer, Alan Chandler Training

Whether you're new to the insurance profession or looking to advance your career, this interactive webinar is your gateway to understanding CII General Insurance examinations. Discover how the examination process works, what to expect, and how these qualifications can benefit your professional development. Delegates are encouraged to ask questions at any point during the presentation.

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20 January 2026 - Webinar - Maximising client protection in a softening market

  • Tue 20 Jan 1:00 pm – 2:00 pm
    • Alan Chandler Chartered Insurer, Alan Chandler Training

Most insurance portfolios contain significant coverage gaps. This webinar shows you how to identify and address them effectively. The current softening market offers an ideal opportunity for brokers to strengthen client protection—if you know where gaps typically arise and how to present solutions confidently. This webinar is essential for brokers and underwriters, and valuable for anyone involved in the claims process who wants to understand where coverage gaps commonly arise.

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12 February 2026 - Webinar - Commercial Property insurance. How to set correct sums insured

  • Thu 12 Feb 12:00 pm – 1:00 pm
    • Alan Chandler Chartered Insurer, Alan Chandler Training

It is estimated that 60% of policies have incorrect sums insured. That's a ticking time bomb for both clients and brokers. This webinar tackles the major issue of under-insurance in the UK commercial property market and shows you how to help your clients avoid costly mistakes.

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17 March 2026 - Webinar - How to set correct business interruption sums insured

  • Tue 17 Mar 1:00 pm – 2:00 pm
    • Alan Chandler Chartered Insurer, Alan Chandler Training

Here's a sobering fact: incorrect business interruption advice is the second-leading cause of professional indemnity claims against brokers. If BI insurance feels complicated and confusing, you're not alone—but help is here. In his famously clear style, Alan shows you exactly how to set up BI cover correctly and confidently advise your clients. The leading case of the Arbory Group demonstrates the courts have no time for brokers that fail to advise correctly around setting correct Bi sums insured, and this presentation will help broking staff advise correctly on setting Gross Profit, Gross fees/Revenue sums insured including how to make an allowance for inflation.

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20 March 2026 - CII Examination techniques webinar

  • Fri 20 Mar 9:00 am – 12:00 pm
    • Alan Chandler Chartered Insurer, Alan Chandler Training

Join this three-hour interactive webinar workshop (including a break) and gain the skills and confidence to excel in your CII examinations. You'll learn how to interpret examination terminology, discover effective study techniques suited to your learning style, and master time management for both revision and exam day.

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14 April 2026 - Webinar - Critical business interruption insurance learnings for brokers following the Infinity Reliance judgement

  • Tue 14 Apr 12:00 pm – 1:00 pm
    • Alan Chandler Chartered Insurer, Alan Chandler Training

Navigating Broker Obligations After Infinity Reliance The Infinity Reliance judgment represents one of the most significant developments in business interruption insurance in recent years. Brokers who fail to adapt their procedures face serious PI claim exposure. Recommended for: All broking staff, with important insights for underwriters and claims professionals.

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15 May 2026 - Webinar - The Legal Principles of Insurance

  • Fri 15 May 12:00 pm – 1:00 pm
    • Alan Chandler Chartered Insurer, Alan Chandler Training

Ever feel confused by insurance legal jargon? This webinar cuts through the complexity and explains the core legal principles that underpin everything we do in insurance—in plain English. Whether you're new to insurance or need a refresher, this one-hour session with Alan Chandler—one of the UK's most popular insurance presenters—gives you the practical working knowledge every insurance professional needs. Who should attend? Brokers, underwriters, and claims staff at any level Anyone studying for CII exams (these principles form the foundation of subjects like IF1 and M05) New starters who want to understand the fundamentals.

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