Forthcoming events
All forthcoming events
Active Listening: A Powerful Skill in Compassionate Leadership
Active listening and non-judgemental communication are superpowers for successful leaders. This session is aimed at anyone wishing to elevate their communication skills. The aim of the session is to help attendees to understand the benefits of active listening and non-judgemental communication, and how they can both be put into practice, to contribute to a psychologically safe and healthy workplace.
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Time Management Skills
Using our time effectively is a key skill that we all need. How well do you manage your time? Do you find it hard to prioritise your workload and struggle to meet deadlines? Join this interactive session to learn practical tools and strategies that will enable you to be more effective at managing your time.
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Financial awareness – a plain English overview for all insurance staff
This presentation, provided by Alan Chandler one of the most popular presenters in the UK, looks to provide a plain English understanding of what is in a balance sheet, Profit and Loss account and a cash flow statement and how these can be read easily by non-accountants
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Anticipating Change & Setting Ambition
Join this webinar presented by Harvey Wade of Innovate 21 to develop your ability to anticipate change, determine how it could impact your team and how to plan ambitious goals. Five practical tools will be shared with worked through examples so you can understand how to apply the approaches to your role
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Patto: And an inspiring and motivating story of resilience and exploration into how we can build resilience
Patto: And an inspiring and motivating story of resilience and exploration into how we can build resilience
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Understanding commercial insurance claims handling
This webinar delivered by Alan Chandler one of the leading presenters in the UK, looks at what a claims handler would look for in the event of a claim. The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.
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Marine Cargo and Goods in Transit Insurance
This webinar is designed for insurance brokers or underwriters who are new to the subject of marine cargo insurance or are keen to expand their knowledge in this area. It considers the different types of insurance and the requirements of the customer in this respect including sendings /own goods-own vehicle/hauliers covers.
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