Events

This course is designed to give an insight into claims handling and the various parties involved during the claims journey. During the session, we will look at the different ways in which indemnity can be applied, and how Insurers can recover their outlay, along with common reasons for declinatures. We will also look at the regulatory and legislative environment that impacts claims handling.

STEP (Society of Trust and Estate Practitioners) Financial Services Certificate Course. Days 1 & 2 15th & 16th July 2025

Philippa Moore - Engineering, Materials, Chemistry & Biology Expert - Hawkins Forensic Investigation will look at three common alloys (carbon steel, stainless steel, and brass) as well as common chemicals that can cause them to crack and prematurely fail, such as those that you might have sitting under your kitchen sink.

What comes to mind when you hear the word 'disability'? How would you define it? Do you know what is considered a disability by law and how to create inclusive workspaces free from discrimination and prejudice?

: Ed Hammersley - Fire & Explosions, Materials, Chemistry & Biology Expert - Hawkins Forensic Investigation Overview: Contamination can be caused by a multitude of different issues such as fire, water, mould and asbestos. Ed will talk about these different types of contamination, their sources, and how they are detected and quantified, before detailing some worked examples. He will also discuss the use of technology in contamination assessments including its role in the mitigation of both the direct cost and business interruption and also how these technologies can assist the insurer.

Insurance is based on a number of common law principles that have been followed for hundreds of years. In order to better understand how insurance works it is important to understand these principles and how they underpin insurance as we know it today. There are 7 principles of insurance and during this course we will look at each one, ensuring that we cover the practical application of each of the principles to ensure full understanding. The course is ideally suited to those who are new to insurance and want a better understanding of how the principles of insurance are applied on a day to day basis.