Report Writing Skills

Report writing remains an important skill, and one that is often overlooked in a commercial setting. David Hole’s session provides an invaluable overview to the subject.

Who should attend – anyone wishing to improve upon the quality of their report writing and those who are new to this responsibility.

Delegates are encouraged to bring a specimen report to the session that they can critique as they progress through the different elements of the session.

• Prepare for report writing
• Understand and apply the fundamentals of report writing style
• Produce reports in a format which is most likely to maximise the prospects of the content being accepted and if appropriate, acted upon.

• Planning and preparing for your report
  • Objective setting
  • Assessing your readership
  • The skeletal framework
• The composition of the report
• Assessing the skeletal framework
• Writing the report
  • Pre-writing
  • Drafting
  • Checking and proof reading
• Distribution
• Business Report Writing Style
  • Attributes of positive language
  • Using ‘Plain English’
• Report Presentation
  • Layout and typography
  • Using illustrations and colour

David is an experienced insurance professional with a career spanning 39 years; he has enjoyed wide exposure in the London Insurance Market and elsewhere resulting from his industry-specific training activity.

David is a part-time complaint manager for a Lloyd’s coverholder, as well as a subject matter expert for the Chartered Insurance Institute, authoring and updating modules for the CII computer-based training programme, Broker Assess. His experience includes Head of Claims at Plum Underwriting Ltd, where he was responsible for managing the relationship between insurers and claims third party administrators, handling larger claims received via technical referral processes.

David has been delivering technical insurance training for over 20 years, to a variety of different industry customers in the UK and abroad and provides examination support for clients undertaking CII studies to achieve industry recognised designations. He provides training on many general insurance classes up to at least intermediate level to include motor trade insurance, cyber, marine cargo, commercial property, business interruption, liabilities, construction, engineering, and trade credit. He also delivers more generic underwriting and claims training.

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