Events
Forthcoming events
Annual General Meeting 2024
We need you! To get down to our AGM...
Your local institute council invites you to attend their 2024 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year.
If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved.
Book your place today.
Mon 29 Apr 5:30 pm – 7:30 pm
Allianz Maidstone
Annual Dinner 2024
Our 2024 Annual Dinner will once again be held at the popular and prestigious location of Leeds Castle. Join us for an evening of networking, fine dining, and entertainment. To thank you for all of your support over the past year we will have an early bird price reducing the cost of a table by £120! Tickets for this are limited so this has to be offered on a first come first served basis. Please click the link for more information about the dinner and to book your tickets now!
Fri 03 May 7:00 pm
Leeds Castle
WEBINAR - 5 HABITS OF HIGHLY EFFECTIVE CLAIMS HANDLERS IN INSURANCE
Using his vast experience as a former litigation executive acting on behalf of claimants, as a senior liability adjuster acting on behalf of insurers, and now training claims handlers across the world, Jeff Heasman delivers this session in which he highlights what he has identified as the top 5 habits of highly effective claims handlers.
The session looks at how these habits impact the performance of individual claims handlers, their teams, companies and also the experience of the customer.
This session is valuable not only for claims handlers but everyone within the insurance industry.
Wed 08 May 1:00 pm – 2:00 pm
Jeff Heasman MABP, PGCert CELTA, LL.B (Hons), LL.M,
Contractors All Risks - an Introduction
This session examines Contract Works policies and what they cover, what are the main cover issues (including defect exclusions) and the information brokers need to place the cover.
Wed 22 May 3:00 pm – 4:00 pm
Diane Jenkins BA [Hons], ACII, Chartered Insurance Broker,
Overcoming Imposter Syndrome
Overcoming Imposter Syndrome
Equip yourself with strategies to overcome imposter syndrome and embrace the success you deserve.
Wed 12 Jun 11:00 am – 12:00 pm
Mary Eniolu, Can Do Academy
WEBINAR - 7 HABITS OF HIGHLY EFFECTIVE NEGOTIATORS IN INSURANCE AND THE FINANCIAL SERVICES
Good negotiation skills are crucial to many different roles within the insurance and financial services sector, and though we may not always realise it, most of our day-to-day work centres around negotiations. That said, little or no formal training is devoted towards these essential skills. This is an interactive and fun session that introduces the key elements of a negotiation process, such as the following:
- qualities of a good negotiator
- planning a negotiation
- styles and strategies
- communication skills.
Tue 02 Jul 10:00 am – 11:00 am
Jeff Heasman MABP, PGCert CELTA, LL.B (Hons), LL.M,
Previous events
Effective Networking Skills
Effective Networking Skills
Gain the skills to expand your network and start unlocking opportunities through strategic connections.
Tue 23 Apr 11:00 am – 12:00 pm
Mary Eniolu, Can Do Academy
Kent Conference 2024 - Navigating rapid transformative global change
We are delighted to hold our eleventh annual conference once again on Tuesday 16th April. The event provides a superb opportunity to enjoy a fantastic day of education, debate and networking. It is always our aim for you to have plenty of take-aways of thought provoking ideas to implement and share. The event is relevant to many issues the sector faces, and is an enabler to further your knowledge and understanding to assist you within the scope of your role, and share within the workplace or even outside!
From feedback ‘as the one to attend’, we cover a wide range of topics from a variety of presenters along with lunch and refreshments, and certainly recommend you bring along your colleagues or contacts in order to gain CPD.
Tue 16 Apr 8:45 am – 4:00 pm
Kent Showground, Events Centre, The Clive Emson Building, Maidstone
WEBINAR - PROXIMATE CAUSE AND EXCLUSIONS: THE COURT OF APPEAL PROVIDES FURTHER GUIDANCE
In January 2023 the Court of Appeal delivered its judgment in the case of Brian Leighton (Garages) Ltd v Allianz Insurance Plc. The case provides further guidance as to what should be taken into account when considering scope of cover and especially proximate cause and exclusions. In this session, Jeff Heasman will examine the key aspects of the judgment and its impact on insureds and insurers.
Thu 11 Apr 3:00 pm – 4:00 pm
Jeff Heasman MABP, PGCert CELTA, LL.B (Hons), LL.M,
Webinar – Let’s Talk Menopause
The menopause can have a big impact on the daily lives of employees and, in turn, have a negative impact on their performance and attendance at work. This session aims to help raise awareness of the challenges it can cause and the simple actions that can help women thrive in the workplace.
Wed 03 Apr 11:00 am – 12:30 pm
Jeanette Forder, Phoenix Wellness Coaching
M05 Revision Course
M05 Insurance law
Revision Session 1 - 9.30am-12.30pm 22nd March
Revision Session 2 - 9.30am-12.30pm 19th April
Session Overview
Learners will gain insight into all areas of the M05 syllabus and build confidence to take their exam, using real-life examples to illustrate the many principles covered in the unit. The session is suitable for any learners with a reasonable level of familiarity with the M05 textbook, looking to prepare and revise for the exam.
Fri 22 Mar – Fri 19 Apr
Adrian Toomey ACII, Intuition Training