News
Retired Members Buffet
Tue 12 Nov. 2019
On Tuesday 12th November, the Insurance Institute of Liverpool held their annual Retired Members lunch at Aloft in Liverpool. As usual, this was a joyous occasion with past colleagues and friends reminiscing about the ‘good old days’, and their old stomping grounds.
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Tax and Estate planning update
Thu 7 Nov. 2019
Our final lunchtime CPD event of the year featured Cathy Russell of Canada Life International, a Fellow of the CII, Chartered Financial Planner and Trust and Estate Practitioner (TEP).
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Annual Luncheon & Prizegiving 2019
Fri 11 Oct. 2019
This year's Annual Lunch was held at the prestigious Aloft Hotel, 1 North John Street Liverpool on Friday 11th October.
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Crazy Golf Competition
Thu 10 Oct. 2019
The Insurance Institute of Liverpool hosted the second IIL Games competition of 2019 which was a crazy golf competition at Junkyard Golf in Liverpool.
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An Introduction to Negotiation Skills for Insurance Professionals
Tue 8 Oct. 2019
Jeff Heasman PGCert CELTA, LL.B (Hons), LL.M Jeff gave an entertaining and interesting glimpse into the art of negotiation, with an emphasis on how use of language plays a critical role in effective communication during a negotiation.
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Creating and retaining customer loyalty.
Tue 10 Sep. 2019
Thanks to Debbie for her enlightening talk on how companies can help promote customer loyalty. Debbie’s background is heavily grounded in customer service, having worked in customer focused environments the world over, including managing in some of the world’s most prestigious hotels.
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