Previous events
All previous events

Insurance Principles
Insurance is based on a number of common law principles that have been followed for hundreds of years. In order to better understand how insurance works it is important to understand these principles and how they underpin insurance as we know it today. There are 7 principles of insurance and during this course we will look at each one, ensuring that we cover the practical application of each of the principles to ensure full understanding. The course is ideally suited to those who are new to insurance and want a better understanding of how the principles of insurance are applied on a day to day basis.
View event details
Insurance Upskill: Compassion Fatigue
In insurance and financial services, we are so often called upon to demonstrate high levels of compassion in a whole range of different scenarios. n this session, we will examine how compassion fatigue can manifest itself and then learn a strategy to ensure that we and our colleagues do not become a victim to this silent, but very serious, risk to our health.
View event details
Lawn Bowls Social Evening
Join us for an evening of lawn bowls, pizza and drinks on Friday 18th July at 5:30pm
View event details
Hygge Associates event - Disability Awareness
What comes to mind when you hear the word 'disability'? How would you define it? Do you know what is considered a disability by law and how to create inclusive workspaces free from discrimination and prejudice?
View event details
Introduction to Claims Handling
This course is designed to give an insight into claims handling and the various parties involved during the claims journey. During the session, we will look at the different ways in which indemnity can be applied, and how Insurers can recover their outlay, along with common reasons for declinatures. We will also look at the regulatory and legislative environment that impacts claims handling.
View event details
The risk posed by Lithium Batteries
Lithium-ion batteries were first mass-produced in the early 1990s. They are performing a key role in the move away from reliance upon fossil fuels however, there are different risks that using lithium to store energy present to property underwriters. This short workshop is designed to draw the underwriter’s and broker’s attention to these risks and why rating and wording alterations may be needed to counter this growing problem.
View event details
Cyber Insurance: The Challenges of Cyber
This webinar aims to discuss cyber insurance in todays insurance market. We will look at the development and reactions to increasingly complex attacks on different types of businesses and what the insurance market is doing to counter this form of threat, mitigate loss and meet the challenges faced within this insurance class. We will use real life examples of what can go wrong and how a cyber insurance policy can offer both protection and pe
View event details
The Broker Landscape - Understanding our Broker's Needs and Challenges
We welcome you to join us for a session originally designed for underwriters providing an understanding of the broker market, the specific and general challenges that brokers face, and how this drives behaviours. This understanding is of great value to insurers when engaging with brokers and is applicable to brokers too in understanding the competitor landscape. This is a 1 hour webinar that will be delivered by David Hole from Nick Thomas & Associates. Click through for full details and to book. The council of the Insurance Institute of Royal Tunbridge Wells Standards. Professionalism. Trust.
View event details
Talk from Jersey Met Office and Climate Change Engagement Team
Join the Jersey Met Office and Climate Change Engagement Team for an eye-opening session exploring how our island’s climate is evolving and what it means for insurance in Jersey.
View event details
Building Your Personal Brand
We will be welcoming Nick Thomas from Nick Thomas & Associates for a webinar on enhancing your personal brand. Join us to consider your personal brand, how if affects your work and how to ensure your intended brand and its reality are aligned. Click through for full details and to book. The council of the Insurance Institute of Royal Tunbridge Wells Standards. Professionalism. Trust.
View event details
Webinar: Why underinsurance in home contents is so prevalent, and practical tips/tools to address it
Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are underinsured. Unfortunately, the same is often true for the contents in those homes. Why is this, and what can the industry do about it?
View event details
CPD Seminar: An Important Broker Judgement
A seminar not to be missed! Followed by complimentary drinks and snacks for a chance to network with your peers. Lee Ingram will discuss the effect and lessons to be learnt following the Court of Appeal decision in Norman Hay PLC v Marsh Ltd [2024] EWHC 1039 (Comm).
View event details
Development of Parametric Business Interruption Solutions - Dealing with Coverage Gaps
We are glad to have David Hole from Nick Thomas & Associates hold a webinar to explore some of the new business interruption solutions being developed by parametric insurers. Click through for full details and to book. The council of the Insurance Institute of Royal Tunbridge Wells Standards. Professionalism. Trust.
View event detailsCourtroom Dynamics – A Board Game
We would be delighted if you would join us online for Courtroom Dynamics - A Board Game. Sean McGahan draws on his experience of hundreds of trials to distil down the essential dynamics of a courtroom trial. He does it by reducing the complexity to a simple board game, drawing on examples from sports, warfare, and real and fictional trials. Claim handlers will gain powerful insights into trials, regardless of jurisdiction, and as a result be able to add these to their decision making on claims both pre and post proceedings.
View event details
The Role of a Broker
The role of a broker is one; not only do they have to ensure that their client is supported but ensure that the underwriter is also supported. Technical knowledge and interpersonal skills are paramount to being a good broker. This course is aimed to help you understand the key responsibilities that a broker has, and the legal implications imposed on them as an ‘agent’. The course will explore what a broker must do to negotiate, manage relationships and adhere to law and regulation.
View event details
Feb 12th - Lunchtime Webinar -A Quick History of Insurance
Thank you for attending our webinar 'A Quick History of Insurance'. Please find attached a copy of the slides. We would like to apologise for the technical issues we experienced on the day. We are sorry that a number of people were not able to join the event and that a number of attendees were not able to see the slides during the presentation. The speaker has offered to repeat the session in the near future. We will be in touch once we have a date confirmed.
View event detailsMajor Loss Fire - Hawkins Forensic Investigation
In this presentation, Richard Fletcher will discuss a case study on the investigation into the cause of a major loss fire several years ago. The extensive building was severely damaged, and a significant portion had collapsed.
View event details
Your Career and Self Confidence - Part 4 - Resilience and rethinking risk taking
How to succeed without feeling like an imposter Why is this important? Self-doubt, feelings of inadequacy or a lack of confidence can burden and cripple career progression. This programme unlocks tools and strategies to achieve healthier thought patterns, boost confidence and collaboration within teams. What is this? This is a four-part, interactive programme of 1 x hour sessions - to be held in January. It’s designed to help members of the Insurance Institute of the Southampton develop their self confidence, increase their motivation and build resilience. Drawing on cutting edge research, the programme is both thought provoking and practical and has received great feedback from participants.
View event details
Inflation and the Insurance Considerations
Join us for a session on inflation that considers what affect increasing inflation has on business insurance – what clauses and cover issues brokers and insurers need to consider for various classes of cover. This is a 1 hour webinar that will be delivered by Chris Abram from Nick Thomas & Associates. Click through for full details and to book. The council of the Insurance Institute of Royal Tunbridge Wells Standards. Professionalism. Trust.
View event details
Your Career and Self Confidence - Part 3 - Tools to help change your inner conversation
How to succeed without feeling like an imposter Why is this important? Self-doubt, feelings of inadequacy or a lack of confidence can burden and cripple career progression. This programme unlocks tools and strategies to achieve healthier thought patterns, boost confidence and collaboration within teams. What is this? This is a four-part, interactive programme of 1 x hour sessions - to be held in January. It’s designed to help members of the Insurance Institute of the Southampton develop their self confidence, increase their motivation and build resilience. Drawing on cutting edge research, the programme is both thought provoking and practical and has received great feedback from participants.
View event details