Previous events
All previous events
Wine & Wellbeing; What wine can teach us about how to develop sensory awareness for better mental wellbeing
We often take our senses for granted and yet greater sensory awareness enables us to focus on the present, reduce anxiety and improve our emotional reactions to things that occur around us. Sensory awareness is also a fundamental part of wine tasting. In this fun and entertaining CPD session, through using sensory awareness techniques to taste 5 different wines from Spain and Portugal, we will learn what sensory awareness is and how it can be used to improve our mental wellbeing.
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Online Event - Law of Torts in a nutshell
All too often we overthink principles of tort law and we get confused by the raft of cases that exist in this area of law. In turn, we confuse ourselves and our customers in the way we explain and apply those principles of law.
View event detailsOnline Event - An Overview of Commercial Package Insurance
This webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover.
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Online Workshop for MO5 Insurance Law Intensive Revision Course
This intensive revision course is designed to help you develop your exam technique and knowledge for the MO5 module. These webinars will help delegates wherever they are in their MO5 journey, at the beginning or at the end revising for their multiple-choice examination.
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Webinar on Complaint Handling in a Regulated Environment
Complaints are often viewed as an inconvenience to firms, as they can be time-consuming and costly to resolve. However, complaints are actually a constructive way for firms to assess and review their activities, particularly what might not be going right, and to investigate whether their products are fitting the wants, needs and expectations of their target customers.
View event detailsOnline Event - An Overview of Professional Indemnity Insurance
This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing. The webinar, presented by Alan Chandler, one of the most popular presenters in the UK, explores the problems posed by a claims made wording and the difficulty clients have going into retirement without adequate run off cover. The presentation also looks at ensuring the correct limits of indemnity are set.
View event detailsOnline Event - The missed opportunity understanding employment trends
During the last twenty years there has never been more changes in employment trends in the UK - yet in many cases the insurance industry has been slow to change. This presentation will point out the business opportunities that have arisen due to these changing trends and why they have often been missed.
View event detailsOnline Event - 7 top tips on how to be a more effective and more efficient learner when studying for professional qualifications
This practical and interactive webinar is perfect for candidates studying towards professional qualifications with either an exam or coursework element. With often limited, or sometimes no tutor support, it is extremely difficult to balance home, work and study.
View event detailsBreakfast Event on Directors & Officers Liability Insurance
This course introduces you to Directors & Officers Insurance. It is important to understand the role of a director and officer and how a claim might arise for them so that you can best advise your client. This course aims to take you through the basics of a D&O policy, explaining who it is most suitable for as well as the cover provided and how a claim may look.
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Novus Face-to-Face Event - Invest In Yourself
Novus would like to invite you to their first face-to-face event of the year. This free event will be focusing on ‘Investing in yourself’, and the event will consist of professional development, networking and raising your profile. Our guest speakers for the evening include Jeff Heasman from Insurance Upskill and Sean Driscoll from ALS Training. We are also delighted to have Kingsbridge Insurance sponsor the event.
View event detailsOnline event - Understanding Insurance Claims Handling
The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.
View event detailsWebinar on The Future of Regulation
In this 60 minute webinar we will look at up and coming regulation and considerations for the general insurance industry, spotlighting key areas of focus including consumer protection, digital transformation (including data privacy & cyber security), and Environmental, Social & Governance.
View event detailsAnnual General Meeting 2023
We need you! To get down to our AGM... Your local institute council invites you to attend their 2023 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.
View event detailsOnline Event - Policy wordings in Commercial Insurance
This one-hour webinar, presented by Alan Chandler one of the most popular presenters in the UK, looks to provide a plain English walk through what makes up a commercial insurance policy wording. One of the learnings of the 2020 Bi and Covid-19 court battles is the fact that you ignore the construction of policy wordings at your peril.
View event detailsOnline Event - Laughing Yourself to Wellness
People very rarely succeed in something unless they are having fun doing it. This may explain why laughter clubs are popping up in companies, large and small, across the world and why it has been receiving so much coverage in the press in recent years!
View event details2023 Annual CII Dinner
Lisa Winter, President of the Insurance Institute of Cardiff, and the Institute Council are delighted to announce details of our 2023 Annual Dinner, which will take place on Friday 31st March 2023. This year our showcase event will be held at The Mercure Cardiff Holland House Hotel & Spa and we’re sure it will again prove to be the highlight of this year’s Institute calendar. After a challenging few years, this will provide a great opportunity to catch up with old colleagues and meet new members on what promises to be a wonderful evening of delicious food, fine wine and great entertainment.
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Online Event - How to communicate with customers about price rises and other impacts of a hard market
As we enter a hard market, so our conversations with clients become harder. Trying to communicate price rises and potentially narrower cover creates significant challenges, and if not handled well, can significantly impact the relationship with customers not only now but in the future.
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Online Event - FCA GI Consumer Duty and update
On 25th January 2023 the FCA made it clear that "some firms may be further behind in their thinking and planning for the Duty. This brings a risk that they may not be ready in time, or they may struggle to embed the Duty effectively throughout their business." Their review highlighted three key areas where firms should particularly focus their attention during the second half of the implementation period (to 31 July 2023):-
View event detailsOnline event - Business Interruption Insurance - all you need to know
Presented by Alan Chandler, one of the UK's most popular insurance presenters. Alan will take this opportunity to run through how business interruption insurance should be correctly set up. Alan will lift the myths away from Bi and show how, in his easy to understand style, you can get this cover on a correct footing going forward.
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Online Event - Building confidence and shifting your emotional state
Many people believe that their emotional state is entirely dictated by external factors over which they have no control. For example, how often do we hear people say, ‘You make me angry/happy/sad’? In the workplace many develop and unconscious strategies that affect their emotional state and significantly affect their performance; typical examples include making telephone calls –particularly cold calls – and presenting or speaking in public. This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.
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