Previous events
All previous events
Quiz Night October 2024
Following the huge success of our last event, the Insurance Institute of Cardiff invites you to enter our next Quiz Night! At a cost of £7 per person to include buffet food. Get a team (of up to 6) together and come test your general knowledge. Please book your places asap for catering purposes. Individuals and smaller groups can join together on the night. We hope to see you there!
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Online event - Cultivating Diversity & Inclusion in the workplace
In this webinar we explore the benefits of diversity in the workplace, the impact of inclusion on employee engagement and productivity and discuss practical strategies for creating a more inclusive and diverse work environment in the context of the insurance industry.
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Online Event - Handling price-based objections
So often it seems that winning or losing a new deal comes down to our price whether it is fee, premium or commission. This comprehensive session will help delegates minimise the chance of price based objections coming up, recognise types of price objections and what might lie behind them, before providing strategies and tactics to deal with specific objections.
View event detailsOnline Event - Mental Health and Wellbeing
The session will look at some key statistics about mental health and wellbeing in general and also in the workplace. It will explore how stress can affect us all and then focus on things we can all do to aid our own mental health and wellbeing, as we move forward in our day to day lives and our jobs. Information on mental health support will also be offered, including services and how to access them.
View event detailsOnline event - Remote teams - building performance and wellbeing
The move to remote working has brought personal benefits to many by eliminating commuting time and allowing more investment in family and personal lives. However, on the flip side it also imposes significant challenges around wellbeing, performance, and resilience. Informed by his experience managing remote teams, his wide training across multiple coaching and personal development disciplines, and up to the minute research, Nick explores the key challenges to performance and wellbeing in the remote working space and provides a range of practical and proven solutions at the individual, team, and manager level.
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Online Event - Understanding Data Protection
The session will give you an overview of the key components of the UK GDPR, the Data Protection Act 2018 and the requirements for sound Data Security in an easily digestible and practical format.
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Online event - Introduction to Claims Handling
This course is designed to give an insight into claims handling and the various parties involved during the claims journey. During the session, we will look at the different ways in which indemnity can be applied, and how Insurers can recover their outlay, along with common reasons for declinatures. We will also look at the regulatory and legislative environment that impacts claims handling.
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Online Event - Underinsurance in Home Insurance
This webinar is for brokers and insurers who handle home contents insurance for MNW and HNW clients. It may also be of interest to insurers and brokers who insure significant assets such as art, silverware, trophies and wine for commercial customers (e.g. restaurants, hotels, charities, sports clubs, offices)
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Online Event - Employers Liability, Public Liability and Products Liability Overview
This webinar looks at providing an overview of the essential insurance covers of employers liability, public liability and products liability, what these policies cover and how a client could become legally liable. The presentation will be provided by Alan Chandler, one of the most popular presenters in the UK, and Alan will in his usual plain English style look to enable delegates to gain a full understanding of liability insurance and why current limits of indemnity may no longer be enough.
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ACII Workshops - Advanced Underwriting subject 960
Consisting of three study days, Alan Chandler will take you through the Advanced Underwriting Module. With this programme, you will be able to cut down on the amount of study time needed to crack the coursework, whilst working alongside a group of people all undertaking the same subject.
View event detailsOnline Event - Forecasting and Pipeline Management
This session will demonstrate to sales/team leaders and individual sales people [whether they are pure sellers, BDMs or Account Executives] the vital importance of effective pipeline management to ALL of their roles, and some effective strategies and tips for achieving it.
View event detailsOnline Event - How to correctly advise your clients on setting correct indemnity periods under Business Interruption insurance policies.
Brokers increasingly face Pi claims for failing to advise clients correctly on setting appropriate Business Interruption indemnity periods, and with all the unfortunate events occurring in the world at the moment, making rebuild materials very scare, never has there been a better opportunity to engage your policyholders on this subject.
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What Winemaking Can Teach Us About AI in Insurance & Financial Services
** Last few spaces remaining ** As business processes and decision-making become more automated, a question arises as to what extent we still need a human in the loop. Exactly the same trend is occurring in winemaking, with consumers moving towards low human intervention wines (organic). In other words, there is a trend towards less human involvement in winemaking and in insurance and financial services.
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Online Event: Critical Business Interruption insurance learnings for brokers following the Infinity Reliance judgement
One of the most important judgements in recent times relating to BI insurance was made in the Infinity Reliance case, and brokers who fail to change their proceedings risk large Pi claims against them going forward. understand how brokers are exposed following this judgement and how to take practical steps to ensure the right procedures to mitigate these exposures are in place.
View event details2024 Summer Social Event hosted by the Insurance Institute of Cardiff and BIBA South Wales
Join us for our annual Summer Social event sponsored by Kingsbridge Group and the Insurance institute of Cardiff in conjunction with BIBA South Wales to be held on the rooftop terrace of The Botanist, Cardiff. An opportunity for our members and industry peers to get together for a fun evening of networking and socialising with a free drink and complimentary nibbles to be provided.
View event detailsOnline Event - Enhancing your Personal Brand– develop your reputation for success
Everyone has a brand. It affects everything at work – from how receptive people are to your ideas to your chances of promotion. Your brand has two dimensions – your self-definition (your own sense of who you are and what value you bring] and the compilation of the perceptions (based on all kinds of data) held about you by others. Brand management involves making sure your intentions and the reality of your brand to others are aligned
View event detailsOnline Event - Understanding how a director can be personally sued in tort under the Companies Act and why D&O is so essential for all directors
The Companies Act 2006 puts very clear and very onerous duties on directors, and this presentation explores this act, and how a D&O policy can respond to this liability. For broking staff advising on D&O, gaining a full understanding of directors personal duties under the Companies Act will enable them to more clearly identify why no director can afford to be without D&O cover.
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Online Event - Networking - a professional approach
Networking has massive benefits to individuals and organisations on multiple levels, and yet many neglect it completely, go through the motions or treat it solely as an opportunity to get out of the office and blow off some steam. This session emphasises a professional and structured approach to networking; exploring overall networking strategy, how to optimise results from specific events, and pays particular attention to networking for sales. It gives delegates the tools and insight to raise their networking game and reap the rewards for themselves and their employers.
View event detailsOnline Event - Behavioural Biases in the customer journey: How to identify and handle them to avoid customer harm
This FCA stated in the Final Guidance to the new Consumer Duty that firms need to take account of how customers “transact in the real world”. Therefore, being able to identify and handle customer´s behavioural biases, as well as our own behavioural biases and biases embedded in product design and marketing, is key to avoiding potential customer harm.
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Online Event - SURE: A new technique to ensure clients have understood your advice
We naturally ask the client if there is anything they didn´t understand and often, the client replies “No”. Or we ask if everything was clear and the client answers “Yes”. But can we rely on these answers as being an accurate reflection of whether the client truly has listened to and understood that advice? The answer is NO!! Recent FCA guidance papers on vulnerable customers and the new consumer duty have emphasised the obligation to take steps to ensure the customer has understood our advice and recommendations and anyway, it is just good practice!
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