Forthcoming events

This month

Online Event - Feeling Stuck? Frustrated? Or Just….OK?

  • Tue 23 Sep 12:00 pm – 1:00 pm
    • Caroline Ellicott, InsurePro Consultancy

In this interactive and energising session, designed specifically for professionals working in the insurance industry, you’ll uncover your core career values — the non-negotiables that underpin motivation, fulfilment, and success. Whether you're climbing the ladder, considering a sideways move, or wondering if you've outgrown your current role, this session gives you the tools to move forward with clarity and confidence. Understanding your core values is crucial if you want to find a job that doesn’t just pay the bills but actually feels right.

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Novus Dinner with Direction: a Coaching Dinner for Emerging Professionals

  • Thu 25 Sep 6:00 pm – 9:00 pm
  • The Classroom

Join us for an evening of meaningful conversation, fresh inspiration and career connections - right in the heart of Cardiff. Whether you're in the early stages of your career and looking to grow, connect with others on a similar path, or simply want a boost of fresh motivation, this evening is for you.

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All forthcoming events

Online event - Time Management Skills

  • Thu 02 Oct 12:00 pm – 1:00 pm
    • Susan Heaton-Wright, Superstar Communicator

We are all time poor; and are expected to deliver more work for others. “I have too much to do” and “I don’t have time” are complaints we are all hearing. Being able to manage your time and work more effectively and efficiently is a skill we all need to acquire; otherwise it could impact individuals’ mental and physical health. In this interactive workshop, we will share practical ways to manage your time and work more efficiently.

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Online Event - How to Avoid Claim-Related Complaints

  • Thu 09 Oct 12:00 pm – 1:00 pm
    • David Hole ACII, Nick Thomas & Associates

It will come as no surprise to learn that the vast majority of complaints stem from the handling of claims submitted to insurers. The claim is the “moment of truth” in the contract where the customer learns whether the premium paid over potentially a long period, has been well-spent. Whilst it is imperative to have a prompt resource and efficient process to deal with complaints, this workshop focuses upon proactively reducing their number through retaining the initiative whilst moving a claim towards fulfilment.

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Online Event - Cyber Insurance

  • Wed 05 Nov 12:00 pm – 1:00 pm
    • Jennifer Yeates, Zing 365

Cyber Insurance is fast becoming an essential insurance cover for those who run business. This course aims to demystify some of the language used and look at the kind of events that can happen. We will look at the elements of cover that fall within this subject as well as some of the underwriting concerns. We will use real life examples of what can go wrong and how a cyber insurance policy can offer both protection & peace of mind. This is an introduction course which will be suitable for anyone who wants to understand more about the subject to feel confident in discussing with their clients.

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Beaujolais Day 2025

  • Thu 20 Nov. 3:00 pm
  • The Botanist Bar & Restaurant Cardiff Central

🍷 2025 CII Beaujolais Day Event 🍷 ✨Join us again this year to celebrate Beaujolais Day in Cardiff! Be quick to book your tickets, as we have limited spaces available ✨

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Webinar - How to set correct Commercial Property sums insured.

  • Tue 25 Nov 1:00 pm – 2:00 pm
    • Alan Chandler

It is estimated that at least 60% of policies have incorrect sums insured! This presentation looks at the major issue of under insurance in the UK property market and why sums insured are often so wrong.

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Online - Think Less, Post More!

  • Wed 03 Dec 12:00 pm – 1:00 pm
    • Dani Elliott-Booth, Balefire Digital Ltd

5 easy-to-implement tips for you to build your profile online. Many professionals know they should be doing more to market themselves and their businesses, but hesitation, confusion, over-thinking, and over-complication can get in the way. This webinar cuts through the noise. It focuses on how small, practical actions online — things anyone can start today — create better visibility, stronger client relationships, and long-term growth. Attendees will leave with clear steps they can take straight away to boost their skills and business presence, without needing technical expertise or a marketing background.

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Online event - Negotiation Skills

  • Fri 16 Jan 12:00 pm – 1:00 pm
    • Matt Owen-James, Zing 365

Negotiating is a valuable skills that is used in so many scenarios (in both professional and personal settings!) This course will explore the mechanics behind being a great negotiator so that you will be able to understand the other person to not only work in collaboration, but with your clients, too.

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Online event - Planning for the Financial Year Ahead – Building a Pipeline

  • Wed 11 Mar 12:00 pm – 1:00 pm
    • Matt Owen-James, Zing 365

A new financial year is upon us. That can only mean one thing – how are you going to grow your business?! This webinar is aimed at sales, business development and managerial professionals in the insurance industry who are wanting to think of new strategies to grow their book of business.

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The Insurance Institute of Cardiff Annual Dinner 2026

  • Fri 27 Mar 6:00 pm – 11:59 pm
  • Cardiff Holland House Hotel & Spa by Sunday

Alisha Edwards, President of the Insurance Institute of Cardiff, and the Institute Council are delighted to announce details of our 2026 Annual Dinner. Our showcase event will once again take place at Cardiff Holland House Hotel & Spa by Sunday on Friday 27th March 2026, and we’re sure it will again prove to be the highlight of this year’s Institute calendar with our 2024 and 2025 dinners being a sell out!

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Online - Influencing & Stakeholder Management

  • Thu 23 Apr 12:00 pm – 1:00 pm
    • Matt Owen-James, Zing 365

This workshop will help delegates to understand how to manage expectations, use influencing techniques and adapt styles to suit stakeholder preferences, learn to negotiate win-win strategies with stakeholders to help execute plans successfully and use key frameworks and techniques when working with stakeholders.

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