Online - Influencing & Stakeholder Management
The Insurance Institute of Cardiff invite you to a webinar on; Influencing & Stakeholder Management
Thursday 23rd April 2026 -12:00 – 13:00
The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you at the time of booking.
About the session:
This module discovers how various stakeholders should be managed, discovering methods on how to successfully influence various stakeholders in any given situation, whether they are clients, leaders, external partners or suppliers.
This workshop will help delegates to understand how to manage expectations, use influencing techniques and adapt styles to suit stakeholder preferences, learn to negotiate win-win strategies with stakeholders to help execute plans successfully and use key frameworks and techniques when working with stakeholders.
Learning Objectives:
- Discover how to overcome challenges and barriers when working with stakeholders
- Recognise influencing techniques and adapt your style stakeholder preference
- Determine how to influence others when change is required
About the speaker:
The Course will be run by Matthew Owen-James of Zing 365.
I am an experienced Training Specialist with a 8-year record of success in commercial insurance sector. Focused on maximising employee performance and competence, quality assurance, engagement and careers progression with effective training programs. I get excited to develop successful training plans that meet dynamic company and employee needs.
Accustomed to collaborating with managers to hone in on unique requirements with the aim of growth. I have had several roles in the insurance broking industry, including Account Management (both personal and commercial lines), team manager positions and operational positions.
Committed to learning & development and passionate to share my knowledge, experience, and expertise to allow other to grow.
Further information:
A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.
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CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.