Online event - Negotiation Skills
The Insurance Institute of Cardiff invite you to a webinar on; Negotiation Skills
Friday 16th January 2026 -12:00 – 13:00
The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you at the time of booking.
About the session:
Negotiating is a valuable skills that is used in so many scenarios (in both professional and personal settings!)
This course will explore the mechanics behind being a great negotiator so that you will be able to understand the other person to not only work in collaboration, but with your clients, too.
The course will help you identify your preferred negotiation style, when they are best used and help you move appropriately to achieve the best possible scenario / solution.
Learning Objectives:
- Define, understand and adjust your negotiation style
- Be able to explore the needs and interests of all parties involved in a negotiation
- Direct and conduct negotiations towards the desired outcome with confidence
About the speaker:
The Course will be run by Matthew Owen-James of Zing 365.
I am an experienced Training Specialist with a 8-year record of success in commercial insurance sector. Focused on maximising employee performance and competence, quality assurance, engagement and careers progression with effective training programs. I get excited to develop successful training plans that meet dynamic company and employee needs.
Accustomed to collaborating with managers to hone in on unique requirements with the aim of growth. I have had several roles in the insurance broking industry, including Account Management (both personal and commercial lines), team manager positions and operational positions.
Committed to learning & development and passionate to share my knowledge, experience, and expertise to allow other to grow.
Further information:
A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.
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CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.