Events
Forthcoming events

Group Think: what is it and why is it so high on the FCA´s agenda?
In their consultation relating to diversity and inclusion, the FCA highlighted “group think” as an issue to be addressed in the industry. Their aim is to see better decision-making, risk management and more effective change. But what exactly is “group think”? How does it manifest itself in an organisation? What are the internal and external risks? What do we need to be doing now? These are the questions that will be addressed in this one hour webinar that is of relevance and importance to anyone working within insurance and financial services, whatever their role.
Tue 08 Jul 12:30 pm – 1:30 pm
Jeff Heasman, Insurance Upskill

The Wonderful World of Watches
Many people collect watches – a single watch can easily exceed the limits included within many home contents policies, needing them to be specified. This webinar is an introduction to the watch market, looking at how it is changing, factors influencing price, key risks, and what brokers and insurers should be considering protecting both themselves and their clients.
Wed 09 Jul 12:00 pm – 1:00 pm
Rachel Doerr, Doerr Dallas

Motor Trade – Risk Management Challenges
A challenging class of insurance business for brokers relates to motor trade risks. Persuading many motor traders that they would benefit from a methodical approach to risk management is sometimes easier said than done. This workshop seeks to simplify the risk management process for busy motor traders who have not previously appreciated the benefits of focusing upon the risks they face nor the potential savings in insurance premiums that may result.
Thu 17 Jul 12:00 pm – 1:00 pm
David Hole ACII, Nick Thomas & Associates

Household insurance policy wordings.
This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, takes a plain English view of how the law and the Financial Ombudsman Service interpret household insurance endorsements, conditions, warranties and policy wordings and why it is so important to get this right.
Thu 24 Jul 12:00 pm – 1:00 pm
Alan Chandler,

Novus Dinner with Direction: a Coaching Dinner for Emerging Professionals
Join us for an evening of meaningful conversation, fresh inspiration and career connections - right in the heart of Cardiff.
Whether you're in the early stages of your career and looking to grow, connect with others on a similar path, or simply want a boost of fresh motivation, this evening is for you.
Thu 24 Jul 6:00 pm – 9:00 pm
The Classroom

The Experience & Expertise Paradox
There is no doubt that experience and expertise are important. However, they can also contribute significantly to the so-called “intelligence trap”. They can result in entrenched biases, over confidence in our own judgement and blind spots. This webinar will examine how to avoid these potential issues to ensure you apply your experience and expertise with evidence-based wisdom to improve your own decision-making, whilst also being able to recognise the experience and expertise paradox in your clients´ decision-making and advise them accordingly.
Wed 06 Aug 12:00 pm – 1:00 pm
Jeff Heasman, Insurance Upskill
Previous events

The Insurance Charity – Supporting People When They Need Us Most
We all need a little support from time to time. Did you know The Insurance Charity offers financial support and practical guidance to current and former insurance professionals in the UK and Ireland? Last year it awarded over £1.3 million to those who found themselves facing challenging circumstances.
Fri 27 Jun 1:00 pm – 1:30 pm
Victoria Sutton, The Insurance Charity

EL,PL and Products Liability insurance overview.
This webinar looks at providing an overview of the essential insurance covers of employers liability, public liability and products liability, what these policies cover and how a client could become legally liable.
Thu 26 Jun 12:00 pm – 1:00 pm
Alan Chandler,

Investigation of Electric Shock Injuries
In our every day lives we interact with electrical equipment frequently, often without thinking about it. With good product and system design, construction, use and maintenance, the electrical systems and equipment we use do not present a hazard. But when those principles go wrong, they can result in electric shocks. The resulting effects can vary widely, from an ‘unpleasant tingle’, through life-changing burn injuries, to fatal shock (electrocution).
Thu 26 Jun 9:30 am – 9:30 am
Richard Heath - Engineering, Fire & Explosions Expert - Hawkins Forensic Investigation,

Cardiff Summer Roadshow
How well are your clients able to articulate their financial goals?
When did you last go back to basics and consider how protection features in your clients’ plans?
Research shows that initially clients often don’t really know what their goals are. As financial advisers, you need to work closely with them to really explore their goals before building a precise plan which will deliver for their long-term future.
Thu 26 Jun 8:30 am – 4:00 pm
Mercure Cardiff North

Pedestrian Protection Through Vehicle Design
Vehicle design plays a crucial role in preventing and mitigating injuries during road traffic collisions. Improvements in vehicle design have driven car occupant casualty figures down over many decades, through the introduction of more stringent regulatory crash testing to the development of active safety systems. However, in the UK, pedestrians remain over-represented in road casualty figures compared to other vehicular transport modes.
Thu 19 Jun 9:30 am – 10:15 am
Adam Barrow - Road Traffic Collisions Expert - Hawkins Forensic Investigation,

Social Mobility in the Workplace
The UK has one of the lowest rates of social mobility of any high-income country. In this workshop we will be exploring what social mobility is, what the barriers to social mobility are, and how this relates to the workplace. We will also explore what steps your organisation can take to support social mobility
Thu 12 Jun 12:00 pm – 1:00 pm
Inclusive Features,