Forthcoming event

Beaujolais Day 2025!
🍷 2025 CII Beaujolais Day Event 🍷
✨Join us again this year to celebrate Beaujolais Day in Cardiff! Be quick to book your tickets, as we have limited spaces available ✨
Thu 20 Nov. 3:00 pm
The Botanist Bar & Restaurant Cardiff Central

Feeling Stuck? Frustrated? Or Just….OK?
In this interactive and energising session, designed specifically for professionals working in the insurance industry, you’ll uncover your core career values — the non-negotiables that underpin motivation, fulfilment, and success.
Whether you're climbing the ladder, considering a sideways move, or wondering if you've outgrown your current role, this session gives you the tools to move forward with clarity and confidence. Understanding your core values is crucial if you want to find a job that doesn’t just pay the bills but actually feels right.
Tue 23 Sep 12:00 pm – 1:00 pm
Caroline Ellicott, InsurePro Consultancy

Novus Dinner with Direction: a Coaching Dinner for Emerging Professionals
Join us for an evening of meaningful conversation, fresh inspiration and career connections - right in the heart of Cardiff.
Whether you're in the early stages of your career and looking to grow, connect with others on a similar path, or simply want a boost of fresh motivation, this evening is for you.
Thu 25 Sep 6:00 pm – 9:00 pm
The Classroom

Time Management Skills
We are all time poor; and are expected to deliver more work for others. “I have too much to do” and “I don’t have time” are complaints we are all hearing. Being able to manage your time and work more effectively and efficiently is a skill we all need to acquire; otherwise it could impact individuals’ mental and physical health. In this interactive workshop, we will share practical ways to manage your time and work more efficiently.
Thu 02 Oct 12:00 pm – 1:00 pm
Susan Heaton-Wright, Superstar Communicator

How to Avoid Claim-Related Complaints
It will come as no surprise to learn that the vast majority of complaints stem from the handling of claims submitted to insurers. The claim is the “moment of truth” in the contract where the customer learns whether the premium paid over potentially a long period, has been well-spent.
Whilst it is imperative to have a prompt resource and efficient process to deal with complaints, this workshop focuses upon proactively reducing their number through retaining the initiative whilst moving a claim towards fulfilment.
Thu 09 Oct 12:00 pm – 1:00 pm
David Hole ACII, Nick Thomas & Associates

Cyber Insurance
Cyber Insurance is fast becoming an essential insurance cover for those who run business. This course aims to demystify some of the language used and look at the kind of events that can happen.
We will look at the elements of cover that fall within this subject as well as some of the underwriting concerns. We will use real life examples of what can go wrong and how a cyber insurance policy can offer both protection & peace of mind. This is an introduction course which will be suitable for anyone who wants to understand more about the subject to feel confident in discussing with their clients.
Wed 05 Nov 12:00 pm – 1:00 pm
Jennifer Yeates, Zing 365