A Day in the Life of an Insurer - RSA

RSA - Horsham
Wednesday, 08 October 2025
10:00 am – 2:00 pm (UK time)

Would you like a ‘peek behind the curtain’ of one of the world's longest-serving insurance companies? For one day only, RSA are inviting you in to see what a day looks like at one of the big insurers.

Whether you are a recent graduate considering your next steps, early into your insurance career or a more experienced member already working in the world of insurance, there is a huge amount to take away from this immersive and interactive day at RSA’s Horsham office.

During this intimate and engaging session you'll hear from senior members of staff about their professional journeys and gain an understanding of key business functions such as Underwriting, Claims, Operations/Change Transformation, and Business Development.

This event is a unique opportunity to seek advice from those who have been there and done it, to hear about others' experiences, ask questions, and network with other new professionals.

This event has been arranged by the Insurance Institute of Sussex NextGen Committee.

Agenda
● 10:00 AM - Welcome and Introduction
● 10:30 AM - Senior Underwriter
● 11:15 AM - Claims
● 12:00 PM - Light Lunch Refreshments and networking: An opportunity for attendees to grab a buffet lunch and engage informally with speakers and other attendees
● 12:30 PM - Business Development
● 1:15 PM - Operations/Change Transformation
● 2:00 PM - Farewells

Learning Objectives
By the end of this event, participants should be able to:

  • identify the different operational areas within an insurance business
  • describe the daily activities and challenges faced by various teams within an insurance company
  • recognise the career progression paths and experiences of senior leaders in the industry
  • explain the role of underwriting in assessing risk and crafting policies
  • summarise the process of handling and settling claims
  • understand the qualities and skills that senior leaders look for when progressing people in their respective careers

Getting There
RSA's offices are an 8-10 minute walk from Horsham train station.
There is no on-site parking, however there are a number of local carparks within a short walk of the event. Each are subject to their own charges.
Swan Walk, 3-4 Medwin Walk, Horsham RH12 1AG
Piries Place, Copnall Way, Horsham RH12 1NY
North Street, Horsham RH12 9SX

Accessibility
The entrance to the building is at ground level and there are internal escalators and lifts to access the various areas of the building. If you have any specific needs, please do make us aware so that we can try our utmost to accommodate.

Additional information
This event is also open to non-members, so if you, or one of your friends or family members are not currently working in the Insurance industry or do not hold a CII membership, please do feel free to sign up and come along.

*Please note that RSA are kindly funding this event. The £5 booking fee is to encourage attendance and 100% of this shall be donated to UK Youth which is RSA's partner charity (https://www.ukyouth.org/).

Please contact nick.sinclair@jameshallam.co.uk with any queries that you may have.

Venue
  • St Mark's Court
  • Chart Way
  • Horsham
  • RH12 1XL
View map

To view our image and video capture consent statement, please click here.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

3 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.

When you submit your booking, you have made a formal agreement to attend the event. Cancellation rights do not apply. We will reserve your space for you accordingly. To protect us from losses from non-attendance we will not be offering refunds for cancellations.

This booking is with the Insurance Institute of Sussex and is not transferable to other local insurance institutes. We welcome attendees from other areas but you may wish to check with your own local institute if they are running a similar event prior to booking with Sussex.

Substitutions
If you are unable to attend, in most cases you can send a substitute. Please contact nick.sinclair@jameshallam.co.uk for more information.

Ticket type Price    
Registration
In order to tailor this event to those of you attending, RSA would like us to provide some details about your career so far.
These questions are not mandatory and any answers you choose to give will only be shared with RSA to facilitate this event. Your contact details will not be shared and you shall not receive any marketing correspondence.
£ 5.00