Forthcoming events
All forthcoming events
Shared Scotland Webinar, Part 1: Fairer Finance on Consumer Duty
The Consumer Duty is one of the biggest changes in financial services regulation for 20 years, and it is underpinned by behavioural science. Without behavioural science, the Consumer Duty would be almost unthinkable. The FCA now expects insurers to make good decisions easy for consumers, and bad decisions hard. In this interactive webinar Fairer Finance will cover how to evidence consumer understanding and fair value in an insurance context. Looking to continue the conversation? Join us at 1.00pm for Part 2, for a focussed panel discussion and live Q&A. Please note: Part 2 requires a separate booking for the access link.
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Shared Scotland Webinar, Part 2: Consumer Duty Panel Discussion and Q&A
Following the interactive session with Fairer Finance, Part 2 of the Shared Scotland webinar series brings together a cross-sector panel of industry experts for a dynamic discussion and live Q&A. This session will explore how different parts of the insurance and financial services industry are responding to the FCA’s Consumer Duty—particularly around evidencing fair value and consumer understanding. Panellists will share practical insights, challenges, and strategies from their respective sectors. Attendees are encouraged to submit questions in advance to help shape the discussion. Please send your questions to: ruth.glynn@aviva.com and copy in richard.cockbain@aviva.com Please note: This is a separately booked session and will begin at 1:00 PM.
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Navigating the Future: The Role of Risk Surveyor
This presentation focuses on the critical role of Risk Surveyors in today's dynamic environment. Attendees will gain a comprehensive understanding of the role, and the evolving landscape of emerging risks. The session will also highlight key customer solutions, demonstrating how Risk Surveyors can effectively identify, assess, and mitigate potential threats. This will be followed by open Q&A, providing a valuable opportunity for participants to engage directly with the presenter, discuss individual examples or case studies, and gain additional insights and solutions.
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The Changing Ogden Rate: How Liability Rates will Reduce
The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing. The Ogden rate is used by courts to increase or decrease large personal injury liability claims. It was one of the main reasons why the market went so hard in recent years when the rate started loading liability settlements, and it will be one of the man reasons why we will now go into a softer market due to the fact it will start discounting liability settlements. The Ogden rate will mean good news for insurers. Will they be passing their savings onto their policyholders? Well, that will depend on how well brokers understand Ogden. This presentation will be delivered by Alan Chandler, Chartered Insurer, one of the most popular presenters in the UK, and he will explain what the Ogden rate is and how it affects liability settlements.
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What causes a market cycle and are we heading into a soft market in 2025?
Hard markets usually last around a maximum of three years and this latest one started in 2020. This presentation, delivered by Alan Chandler one of the UK’s most popular presenters, looks at what causes market cycles in the insurance industry and what is likely to occur during 2025. Alan correctly called the hard market in 2020, providing a presentation on the seven reasons why the market would harden. Rates have now got much higher; investment returns are now at very healthy levels and underwriting in the UK looks a lot better proposition than it did back in 2020. New entrants will be attracted to the market and existing players will look to expand capacity to take advantage of the current favourable investment conditions. Rates will not crumble over night, but Alan predicts 2025 will see a change in demand and supply, where Insurers will have to start having to fight for more for business, and there will need to be a change in the way insurers operate. Alan will also explore how brokers and underwriters can be successful in a softening market. Brokers have a fiduciary duty, and this means insurers cannot ask brokers to be loyal without also providing genuine benefits at renewal for the policyholder. Whilst many people will not want to see the hard market end, history tells us it will, and not mentioning it will not stop a soft market cycle starting. This presentation will equip you for the change in the market that is on its way.
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Annual Dinner 2025
🎟 Booking is now live – secure your place today! The Insurance Institute of Perth and Dundee warmly invites you to our 2025 Annual Dinner, taking place on Friday, 19th September at the beautiful Murrayshall Country Estate, Scone. The evening begins at 6:45pm for a 7:30pm start. The evening will include live entertainment, fundraising activities, prize draws, and the presentation of our Annual Member Awards, including the Young Achiever Award. 📩 For bookings and enquiries, contact Karen Jackman at jackman77@btinternet.com. 🎟 Tickets: £65 per person Tables and individual bookings welcome- please don’t hesitate to book solo! We’ll ensure you’re seated with others for a fun-filled and inclusive evening.
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Wonderful World of Watches
Many people collect watches – a single watch can easily exceed the limits included within many home contents policies, needing them to be specified. This webinar is an introduction to the watch market, looking at how it is changing, factors influencing price, key risks, and what brokers and insurers should be considering to protect both themselves and their clients.
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Leadership Workshop
The Insurance Institute of Perth and Dundee is delighted to present an in-person coaching workshop for leadership skills. Ian Ferguson ACII Chartered Insurer, is a former director at Aviva and past president of Perth and Dundee CII and is our presenter for this session. Ian is a highly experienced leader who is still striving to lead better. He is a qualified Executive Coach and a Fellow of the Institute of Leadership and Management. We’re thrilled to be hosting this session at Howden Insurance’s vibrant and modern office in Caledonian House, West Kinfauns. This newly refurbished space reflects Howden’s commitment to innovation, collaboration, and community—making it the perfect setting for a session dedicated to leadership growth. Arrive 1.45pm prompt for the session starting 2pm- 3.30pm. The session includes post workshop networking with catering, finishing at 4pm. Save the Date in your calendar, until tickets become available!
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Critical Business Interruption Insurance Learnings for Brokers following the Infinity Reliance Judgement
One of the most important judgements in recent times relating to Bi insurance was made in the Infinity Reliance case, and brokers who fail to change their proceedings risk large Pi claims against them going forward. This case has shown brokers are very exposed to the following three areas: 1. If indemnity wordings are used rather than declaration linked. 2. Any broker guidance note must reflect the actual policy wording. 3. AICOW must be discussed when there are unusual exposures. Average was applied by Aviva to the Bi claim following a large loss, and the broker was held liable for most of the shortfall, which was nearly £3m, due to their failure on the above three points. This webinar, presented by Alan Chandler, one of the most popular presenters in the UK, looks to understand how brokers are exposed following this judgement and how to take practical steps to ensure the right procedures to mitigate these exposures. This webinar is a must for all broking staff and has significant relevance for underwriters and claims staff also.
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The Rise of Errors And Omission Claims Against Brokers And How These Can Be Mitigated
This presentation will explore why the number of errors and omission claims against brokers are on the increase and how these can potentially be mitigated. Ask a Pi solicitor which Pi claims are the easiest to deal with, and they nearly always say broker Pi claims because you just must settle! – brokers time and again fail to professionally train staff and record key things in a correct manner, meaning that when these claims go to court there is often no defence.
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Free Wine Tasting and CPD Event
Wine and chocolate pairings offer powerful metaphors and practical lessons for understanding trust in ESG (Environmental, Social, and Governance) and building closer customer relationships. Through tasting 5 wines and pairing them with chocolates, we will examine how trust, authenticity, and shared values are central to building stronger customer relationships through ESG principles in insurance and financial services.
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