Previous events
All previous events
Cocktail Making - Get to know your council 14th September 2023
Come along to our cocktail mixing social event, this is your chance to get to know your council and to get to meet other members.
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Mastering Mixed Assessment - Lunchtime Workshop
Aimed at individuals embarking on their CII General Insurance examinations (Dip CII specifically), this lunchtime session on Mastering Mixed Assessment will focus on both examination elements, helping delegates revise / research appropriately and successfully address coursework questions.
View event detailsWEBINAR: LeakSafe Solutions - Protecting Properties from Water Damage
This webinar will focus on a specific sector and identify common causes of Escape Of Water and features of the types of buildings that suffer from EoW. It will cover the solutions that are provided and identify where each are most effective. It will also bring it to life with case studies and real-life examples, demonstrating how we can partner together to provide the best customer experience.
View event detailsWebinar - How to use Storytelling in Business Communication
Using stories in our communication: whether it be speaking, written or using social media, is a powerful way to engage and influence your audience. In this virtual masterclass, I show you how to use this powerful communication tool to capture the attention of others and to motivate them to take action. Susan is an inspirational speaker of international renown and this session can enhance your performance and career.
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Golf Competition - hosted jointly by Northampton and Bedford & Milton Keynes Insurance Institutes
Northampton Insurance Institute, together with Bedford & Milton Keynes Insurance Institute, host their first joint Institute Golf Competition - Book your place now!
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Webinar : Lunch & Learn Workshop - The Importance of Effective Risk Presentations
This webinar will focus on the importance of effective risk presentations, covering: - client disclosure and maintaining client relationships, - the duty of fair presentation, - the influence of fair risk presentation on underwriting and claims processes, - potential exposures to brokers if risk capture and recording is incorrect / insufficient
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Webinar: Big Data and the Importance of Small Data and its relevance to insurance
We will look at what the term “Big Data” means, the opportunities it provides and how it is being used in organisations to make better informed decisions. We will explore some of the risks it poses when used incorrectly and why data quality is important. We will also see how a single character typed in to a system incorrectly bankrupted a previously profitable business.
View event detailsWEBINAR - How to Raise your Visibility for Career Success
How is it that some people rapidly climb the career ladder whilst others, who might be equally as good, remain at a lower level? Having studied very successful people; watching their behaviour, actions and attitudes, I have identified key engagements these successful people do in order to be visible to decision makers. And in this time where cuts are being made, you want to be the go to person: the person who is positively noticed – and I don’t mean the loudest person: the last person standing when difficult decisions are made.
View event detailsWebinar : Neuroscience for Business - Leading change and bringing your people with you
Leaders need to know how to engage the part of their people’s brain that triggers curiosity, excitement and change-readiness. Traditional approaches to change have been about creating fear. Today it is about creating insight and excitement.
View event detailsWEBINAR - Restoring Trust in Insurance by Improving Customer Service
At a time when the public image of insurance has never been in a more intensive spotlight, this webinar looks at the joint issues of customer service and trust – inextricably linked and vital to the future prosperity of the insurance sector. We will examine how customer service can be improved by both businesses and individuals, and look at the vital role service has to play in restoring the trust that is so important to all business relationships.
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Northampton Insurance Institute Annual General Meeting and Quiz Night - 19 April 2023
Northampton Insurance Institute council invites you to attend their 2023 Annual General Meeting and Quiz Night. Come along to the AGM to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your local institute, it is an ideal first step to becoming involved. This year, the AGM will be followed by a Chilli and Chips supper and a Quiz, with fantastic prizes to be won!
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Webinar - Emerging Risks : AI, Autonomous Vehicles and ESG Issues
This session on Emerging Risks looks at some of the issues that are changing the insurance industry – in terms of ways of working, and new insurance solutions being developed.
View event detailsWEBINAR - Overcoming Client Objections to Buying Non-Core Policies
In a difficult economic environment, clients often buy less insurance. This session looks at various non-core policies (outside main property and liability classes), such as Personal Accident and Cyber, and identifies the benefits these policies provide for clients.
View event detailsWEBINAR - Women in Leadership: Developing Confidence and Impact when communicating with others
Communicating as a leader is a necessary skill for any leader. For female leaders and emerging leaders, these are particularly important to ensure you lead, make an impression and engage with your teams. In this interactive masterclass Susan will use elements from her Communications methodology, Superstar Communicator™, sharing Top Tips to ensure you have presence and impact when communicating as a female leader.
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Lunchtime Webinar - Consumer Duty and the Impact on Claims Handling
Presented by Nick Thomas of Nick Thomas & Associates, and James Tye of Hammersbach Consulting Limited; this session explores the basic principles of Consumer Duty in the claims arena, discussing how Consumer Duty influences the entire distribution channel and how claims handling plays its part.
View event detailsSEMINAR - How to Escape Life's Drama (an exploration into Transactional Analysis)
Join us for this interactive session, where we will review the ‘PAC’ model of Transactional Analysis. We will explore how the modes of the Parent, the Adult and the Child play out in life and how adopting different aspects of the ego states can have a perceived positive or negative impact. We will step into and then back out of the Drama Triangle, heightening our awareness to become more ‘Adult’ when interacting with others to achieve more effective results.
View event detailsSEMINAR - Building Confidence and Shifting your Emotional State
Many people believe that their emotional state is entirely dictated by external factors over which they have no control. For example, how often do we hear people say, ‘You make me angry/happy/sad’? This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.
View event detailsWEBINAR - The Civil Liability Act Revisited (Personal Injury Claims England/Wales)
The Civil Liability Act, introduced on 31 May 2021, brought about the biggest changes to RTA personal injury claims procedures in 30 years. Whilst it is still relatively early days, the Act has now had a little time to bed in. The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and fast moving aspect of general insurance.
View event detailsWEBINAR - Resilience for Good Mental Wellbeing
Resilience is fundamental to good mental health and success in business/work and life. This webinar explores how we can all develop resilience in ourselves and in our teams. This will include practical advice and tools to help you to build your and your team's resilience. The session is a mix of slides and interactive discussions designed to ensure effective learning in a short timeframe.
View event detailsWEBINAR - Uncommon Sense for Health and Performance – the six actions
This session delivered by Ollie Martin, author of ‘Uncommon Sense’, introduces you to six simple daily actions that will make you fitter and healthier than the majority of the population, and help ignite your performance and productivity. This myth-busting presentation will give you the latest hacks on what works and what does not, interspersed with short practices and tests to support engagement, and illustrate and support learning.
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