Previous events

This month

CPD Webinar: Diversity in Practice: Working with Lesbian, Gay, Bisexual & Trans (LGBT+) Communities

  • Tue 01 Jul 1:00 pm – 2:00 pm
    • Joni Clark, Diversity Trust

To round up Pride month this webinar explores the history of the LGBT+ community as well as language, terminology, discrimination and definitions. The webinar will aim to help organisations improve the services they deliver to Lesbian, Gay, Bisexual and Transgender (LGBT+) people and to explore good practice for working within a context of equality, diversity and inclusion.

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Investigation of Electric Shock Injuries

  • Thu 26 Jun 9:30 am – 10:30 am
    • Richard Heath, Hawkins

Electrical Engineer Richard Heath will review the basic concepts of electric shocks, how they occur, and how electric shock personal injury cases are investigated.

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CPD Webinar: The Risks Posed by Lithium Batteries

  • Tue 24 Jun 12:00 pm – 1:00 pm
    • Nick Thomas, Nick Thomas & Associates

This session is designed to draw the underwriter’s and broker’s attention to the risks to property underwriters from Lithium Batteries and why rating and wording alterations may be needed to counter this growing problem.

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Hawkins Webinar - Pedestrian Protection Through Vehicle Design

  • Thu 19 Jun 9:30 am – 10:30 am
    • Adam Barrow, Hawkins

Vehicle design plays a crucial role in preventing and mitigating injuries during road traffic collisions. However, in the UK, pedestrians remain over-represented in road casualty figures compared to other vehicular transport modes.

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Part 3 – Improve ideas & Get Buy-in

  • Tue 10 Jun 12:00 pm – 1:00 pm
    • Harvey Wade, Innovate21

Are you coping with the fast-moving pace of insurance? Do you have the skills to innovate to solve the tough challenges you, your team and your organisation are facing? Join this three-part series to learn and practice innovation tools that you can put to immediate use that will make innovation better. Hosted by Harvey Wade, an award-winning innovator and ex-innovation lead at Allianz and Cisco, he works with insurance organisations to make them better at innovating. Due to technical issues this webinar was cancelled on the 3rd June and has been re-scheduled for 10th June 2025.

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Understanding Hand-Arm Vibration Syndrome (HAVS)

  • Thu 29 May 9:30 am – 10:30 am
    • Dr Andrew Peplow, Hawkins

Hand-Arm Vibration Syndrome (HAVS) is a debilitating condition caused by prolonged exposure to vibration, typically from the use of power tools or machinery in industries such as construction, manufacturing, and forestry. In this presentation, Principal Acoustics Consultant Dr Andrew Peplow, provides a comprehensive understanding of HAVS, including its causes and symptoms. This session is entirely hosted by Hawkins

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The Rise of Errors and Omission Claims Against Brokers and how these can be mitigated

  • Tue 27 May 1:00 pm – 2:00 pm
    • Alan Chandler Chartered Insurer, Alan Chandler Training

This presentation will explore why the number of errors and omission claims against brokers are on the increase and how these can potentially be mitigated. Ask a PI solicitor which PI claims are the easiest to deal with, and they nearly always say broker PI claims because you just must settle! Brokers time and again fail to professionally train staff and record key things in a correct manner, meaning that when these claims go to court there is often no defence.

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Underinsurance part 2 - Memorabilia: Passing Phase or Appreciating Asset?

  • Tue 20 May 12:00 pm – 1:00 pm
    • Rachel Doerr, Doerr Dallas Valuations

Collecting things is something humans have always done – from interesting pebbles to glamorous diamonds! It’s a natural urge that many of us experience. Collecting memorabilia has become very fashionable, and can be very lucrative. But what is valuable, and what advice and guidance should a client be offered?

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When Audible Warning Alarms Cause Injury

  • Thu 15 May 9:30 am – 10:30 am
    • Rosalind Lambert-Porter, Hawkins

Whether or not an audible warning alarm is effective is dependent on its ability to draw the attention of the listener. If that alarm is not sufficiently distinctive, people can suffer serious injuries. Conversely, if that alarm is too loud, the alarm itself has potential to cause injury. Ros Lambert-Porter, will define the characteristics of effective audible alarms and where they might fail

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CPD Webinar: Patto’s story – lessons in building resilience

  • Wed 14 May 12:00 pm – 1:00 pm
    • Andrew Patterson, Nick Thomas & Associates

Andrew Patterson is a former professional cricketer whose life took an unexpected turn when diagnosed with Hereditary Spastic Paraplegia, a condition that left him confined to a wheelchair. His inspirational story is one of perseverance, adapting to new realities, and not giving up.

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Get a Grip: The Investigation of Pedestrian Slips & Falls

  • Thu 08 May 9:30 am – 10:30 am
    • Dr Paul Lemon, Hawkins

Pedestrian falls are the single most common cause of major injuries in the workplace, and are a leading cause of injuries across a wide range of non-workplace environments. Dr Paul Lemon, will look at the methods that should be used to investigate slipping incidents.

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CPD Webinar: Embracing AI with compliance in mind

  • Wed 07 May 12:00 pm – 1:00 pm
    • Kerris Earle, Zing 365

This webinar is designed to provide insights into the use of AI technology within general insurance firms, with a strong emphasis on compliance. It will cover AI fundamentals, its current and potential applications in the insurance sector, and the importance of adhering to regulations like GDPR and the Data Protection Act.

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How to correctly advise your clients on setting correct indemnity periods under Business Interruption insurance policies.

  • Fri 02 May 12:00 pm – 1:00 pm
    • Alan Chandler Chartered Insurer, Alan Chandler Training

Brokers increasingly face Pi claims for failing to advise clients correctly on setting appropriate Business Interruption indemnity periods, and with all the unfortunate events occurring in the world at the moment, making rebuild materials very scare, never has there been a better opportunity to engage your policyholders on this subject.

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Annual General Meeting 2025

  • Wed 09 Apr 12:00 pm – 1:00 pm

We need you! To get down to our AGM... Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.

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CPD Webinar: Contractors Insurance Masterclass - Advanced

  • Tue 08 Apr 12:00 pm – 1:00 pm
    • Alan Tickner FCII, FIRM, Nick Thomas Associates

This is the 3rd and final part of our Masterclass sessions on Contractors Insurance. This session studies claims and cases that have determined the legal interpretation of policy wordings. In doing so, it summarises and builds on the learnings of our two earlier webinars enabling policyholders/clients to operate within a highly contractual environment

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RO5 (Financial Protection) Pre Exam Training, Wednesday 26th March 2025 - online distance learning event

  • Wed 26 Mar 9:30 am – 4:30 pm
  • Online

Through its interactive and engaging instructor-led sessions, the RO5 preparation day aims to increase your chances of passing the exam. The session is recorded and a copy is sent out to all delegates afterwards, together with practice questions.

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Why underinsurance in home contents is so prevalent and practical tips/tools to address it

  • Thu 20 Mar 12:00 pm – 1:00 pm
    • Rachel Doerr, Doerr Dallas Valuations

Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are underinsured. Unfortunately, the same is often true for the contents in those homes. Why is this, and what can insurers and brokers do about it?

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RO4 (Pensions and Retirement Planning) Pre Exam Training, Wednesday 19th March 2025 - online distance learning event

  • Wed 19 Mar 9:30 am – 4:30 pm
  • Online

Through its interactive and engaging instructor-led sessions, the RO4 preparation day aims to increase your chances of passing the exam. The session is recorded and a copy is sent out to all delegates afterwards, together with practice questions.

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Drone Insurance

  • Tue 18 Mar 1:00 pm – 2:00 pm
    • Alan Tickner, Nick Thomas & Associates

This is an emerging class of insurance driven by the increasing use of drones by businesses. The session provides a comprehensive exploration into the safe operation of drones and the relevant insurance, risk and regulatory issues.

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CPD Webinar: Contractors Insurance Masterclass - Intermediate

  • Tue 18 Mar 12:00 pm – 1:00 pm
    • Alan Tickner FCII, FIRM, Nick Thomas Associates

This is the second part of 3 in our Masterclass sessions on Contractors Insurance. This session examines how the standard Joint Contracts Tribunal contract has influenced the Contractors' insurance product, where and to whom the building contract imposes responsibility for insurance and the main classes affected

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