Save the Date: Techniques for Handling Difficult Conversations
As a manager or leader, some of the hardest parts of the job can be difficult conversations with team members. This workshop focuses on empowering you to confidently support your teams mental health and well-being, and initiate and handle challenging conversations.
Through group discussion, activities and exercises, attendees will develop techniques they can use when faced with difficult conversations, to ensure they can manage their teams effectively and contribute to a positive and supportive workplace culture.
Learning objectives:
- approach difficult conversations in the workplace more confidently and effectively
- explain some of the barriers to open communication
- apply at least three strategies to create a positive and supportive workplace culture
Venue
- Online event
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CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.